67 comments found.
Hello,
I have bought the theme and activated it. The social media icons are not visible. I have to do something?
Hi.
Everything is working fine on our end. Could you give some more info, so we can reproduce the issue? Screenshots or your site URL.
To get support, create the ticket in https://nk.ticksy.com/
Regards, nK.
We’ve purchased your theme a while ago, and we are very happy with it. But after a recent theme update the carousel images (example: https://www.nocciolo.nl/media/fotos/ or https://www.nocciolo.nl/producten/ ) stopped working on the Safari browser.
Is there a fix or patch for this problem?
Best regards, Jorn
Hi Jorn.
It looks like you use a 3rd-party plugin for images Lazy Loading, that overrides background images automatically and conflicted with our slider.
You will need to fix it by yourself or with 3rd-party help. In your lazy loading plugin exclude our slider from processing.
Regards, nK.
Hi nK,
Thank you for the reply, its correct that the 3rd-party plugin for lazy loading caused the problem.
Thank you for helping out!
Best regards,
Hey!
The theme looks great. Congratulations! I am thinking of buying it, and I needed to know a few things:
-Can you deactivate those functionalities that are not used?
-What plugins do you use?
-Is it compatible with WPML?
Thank you!
Hi.
Thank you!
1. Which functionalities are you talking about? 2. All used plugins – https://nkdev.info/docs/skylith-wp/credits/plugins/ 3. We haven’t added additional configs for WPML. But it should work.
Regards, nK.
Functionalides I mean the Custom Post Types that usually carry all the themes. Whether or not they can be disabled if not used.
Thank you.
Our theme doesn’t have any custom post type. We use plugins for it (portfolio, products), so you can disable these plugins.
Perfect! Thanks!
Hello,
I don’t see that the topic has breadcrumbs. Can it be implemented?
Thank you!
Hi.
No, it is not in plans.
Regards, nK.
pre sales question: Are those pre built skylith templates gutenberg blocks?
Hi.
This is a WordPress theme with predefined templates for Gutenberg Ghost Kit plugin https://www.youtube.com/watch?v=VCD6mv10lOM&feature=youtu.be
Regards, nK.
hi, I’ve just updated the theme and it seems templates in which pages are half divided by vertical direction doesn’t work. Is it my fault or is it an updating bug? This for example is the kind of page that doesn’t work after updating: https://www.familystudio.it/contatti-service-per-eventi/ but I have the same issue if I try to use templates with full height image on the left.
Thank you in adnvance.
Hi Chiara.
I don’t see such a problem on our servers. Please, create a ticket in our support system. As your support expired, you can create a ticket in the Bug Reports category.
Regards, nK.
thank you
Is there an easy option to add an opaque overlay to a slide, i.e. to tint it darker? I checked the VERY BASIC documentation and couldn’t find anything pointing at it…
Ok, seems this is a missing option as even your demo uses images that have the tint/overlay as part of the actual image as compared to what I’m able to do with a static background image. That’s a real shame and I’d consider this a missing feature.
Are you intending to add the overlay option to the slider for the next release maybe?
Hi.
What the slider are you talking about? We have different types of the slider on the demo.
Please, create a support ticket here – https://nk.ticksy.com/ with more information (screenshots or site URLs will be helpful).
Comments on ThemeForest are not suitable for user support.
Regards, nK.
Thanks. Just done.
How can we switch from hamburger to fully visible navigation?
Ok, I eventually found it in the customiser as “Top” vs. “Top Full Screen”.
Hello, I’ve purchased the theme and built my website with it (guizzo.co.uk), I’m now considering it for one of my clients.
Would you be able to tell me if the developer portfolio demo (one page, with the guy’s photo in black and white fixed on the left, and the portfolio, reviews and contact form on parallax on the right) can also be used as a normal website, with more pages instead of a one page one?
I’m interested in keeping a fixed logo and image on the left and develop the website on the right but would prefer to avoid a one page website for SEO reasons.
Many thanks. Chiara
Hi Chiara.
Yes, you may add multiple pages. All of these pages will be with the image on the left side and content on the right side (as you can see on the demo page).
Regards, nK.
Many thanks!
Wish I could have two licensed installations per purchase, one for the staging server and one for live site, like other themes do.
Hi.
You can activate the purchase code on one site per time only. Once you are ready for production, you will need to deactivate your staging site and then activate your live site.
Please, let me know if this solution is not as good as you need. And which scenario of license activation you prefer. We may improve our activation function, so it will better suit your needs with staging and live sites.
Regards, nK.
How can I edit the background of the full menu page and also how to change the logo. link to screenshot: https://paste.pics/7DB02
Answered in the ticket system.
Hi!
How can I centered the logo between the menu items?
Hi.
If needed menu types don’t present on the demo pages, this means, that you can’t make it with theme options. You will need to make it with code customizations, that we don’t provide. https://wp.nkdev.info/skylith/
Regards, nK.
Hi there, I’m trying to update to 1.1.3 and getting an error: “Download link could not be retrieved” – what’s going on there?
Hi.
Please, see here more info about theme updates https://nkdev.info/docs/wordpress-themes-basic/themes-update/
Regards, nK.
Hi there, I can’t seem to enable blog authors on posts. Any help would be much appreciated.
Hi.
It is possible with customizations only, which we don’t provide.
Regards, nK.
Is there a test environment that I can use to view how this theme works with Gutenberg? I’d like to test adding components from the theme to a page.
Hi.
No, we don’t have any test environment. You can only look at presentation video with Gutenberg Templates example https://www.youtube.com/watch?v=VCD6mv10lOM
Regards, nK.
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hi!
I would like to ask, that how can I set font size for mobile? I made a block with 48px size text, but on mobile I would like to size it lower to fit to the screen. Thanks for assistance in advance.
Hi.
You can change it with custom CSS only. For example, if you add classname `my-paragraph` on your paragraph, you can use this CSS:
@media screen and (max-width: 768px) {
.my-paragraph {
font-size: 30px;
}
}
Regards, nK.
Hello!
Nice theme!
I have two pre-sale questions. I’m interested in the Business One Page theme:
1) Do we have to use only one page or can we create multiple pages? 2) Can we use submenus? Are they styled in the style sheet?
Thanks!
Hey.
1. You can create multiple pages, like in all WordPress sites. 2. Ofc, you can. Look at other demos, where submenus created. Yes, menus styled in themes stylesheet.
Regards, nK.
Pre-sales question: does the demo https://wp.nkdev.info/skylith/demo-minimal-fullscreen-slider/ support any Guttenberg block in the homepage slides? e.g. having some slides with videos, fullscreen background, etc.? Thank you.
Hi.
No, this is a single block with a repeater in settings. It doesn’t support nested blocks.
Regards, nK.
Hi!
I have a question before buying your theme. I check the “dark portfolio demo” on Google PageSpeed Insights and the result is 48% instead of 97% what you are advertising. I also click on the “view results” buttom on the item details page and it gives a 404 page. Please help me about this confuse. Thanks in advance and look forward to your reply.
Hey.
We tested our pages with GTmetrix, not with Google PageSpeed.
Looks like GTMetrix removed previously saved the report. This is a new one – https://gtmetrix.com/reports/wp.nkdev.info/teT7rUgr
Regards, nK.
Hi!
Thank you very much for your reply. Just one more question, header and menu types was also made with the Kirki framework?
Hi.
Menu options you can enable/disable in Kirki Customizer. Headers (Background image/video + title) you can create with Kirki, but also you can use Gutenberg to build your own.
For example, on all main demo pages headers created with Gutenberg.
Regards, nK.
Just wanted to say great work on the theme and blocks plugins. It’s refreshing to see a theme built the way it was meant to be using the wp customizer as well.
I have a small issue though. I am getting content wider than screen whenever I build a page (see example: http://test.semtrail.com/ ). I have played around with the settings but not sure what I am missing. seems to be cause by this div nk-awb alignfull . Any thoughts ?
Thanks, Tudor
Just a quick update … found the culprit … It’s the full width background option on the grid
Hi Tudor.
Have you finally found a solution or you still see this bug?
If you still see it, could you show me a screenshot, what exactly is wider then screen? And what do you expect to see?
You can make blocks to Fullwidth, so all the block content will be stretched from left to right. Also, you can stretch grid backgrounds and keep content in the container.
Regards, nK.
Hi nK,
here is a screenshot of the setting I am referring to: http://prntscr.com/od7a2x This is for a grid with 2 colums in an awb container
Here is a screenshot of the rendered html code (what I have outlined in red is the problematic container, the one bellow does not have any issues even though it is the same): http://prntscr.com/od7dwn
Here is what I am seeing on mobile: http://prntscr.com/od7ewo (notice the padding on the right side) Here is how it should be: http://prntscr.com/od7fix
I have ,of course, tested this on actual mobile devices and browsers.
Any help is much appreciated.
Thanks, Tudor
Hi Tudor.
It should be fixed in the coming update of Ghost Kit plugin (will be updated today).
Please, wait for it and let me know if this bug is still here.
Regards, nK.
Hi nK, I can confirm the bug has been fixed. Thank you for the support!