12801 comments found.
I keep getting this overlapping error -> https://ibb.co/23z4txz
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
petcart.co.za
We don’t see this problem on your website at the moment https://gyazo.com/f1f980c6e0fc333765b7ecc0e3667e72
Question or Development proposal for function expansion 
1. Re-submit your purchase. If a customer wants to make the same purchase e.g. weekly, you wouldn’t have to go through the stream all over again. Purchases can be tracked on my account page. This would be a useful feature, whether you can add the entire order and / or just the items to the cart. 2. Wishlist categorization. This can also be a solution to the previous point or even a new feature.
Hello,
Thank you for your feedback and all feature requests!
Kind Regards
Question 1. Does the 360 Product Viewer support zoom in Function? Questions 2. When I click on 360 arrow jumps from image 1 to 4-6. I want to make this transitions smoother!
Hello,
1. Unfortunately, this function doesn’t have a separate zoom function.
2. Currently, there is no such option but we will check if it is possible to add some option for our next update.
Kind Regards
Super template, I’ve done over 10 websites with it. I love it! I work on two now. At these businesses, not all products will be available for purchase in the shop, but I would like to display all products. Catalog mode is currently valid for all products. Is there an expected improvement so that (in catalog mode or) the add to cart button can be hidden in categories and products? It would also be linked to a inventory management program, so it is not a good solution to set the inventory to “0” and therefore the add to cart button will not appear because then the real inventory will not be good. Thank you in advance for your answer.
Hello,
We are glad that you love our theme and hope that you have licenses for each website
Thank you for the suggestion, but there is no such ability at the moment, unfortunately.
Kind Regards
Hi, can I use your digital demo with easy digital downloads plugin? Will it works for all its extension and front-end dashboard?
Hello,
Yes, you can use this plugin with any of our demo versions. Sorry, but we didn’t test all its extensions.
Kind Regards
Do you plan to integrate elementor support via extra demo content or add new woodmart theme to envato for elementor? Elementor is the most impressive page and content editor with most powerfull header builder, footer builder, dynamic content and the biggest addon value on the market. Is any chance to got woodmart for elementor this year?
Hello,
Thank you for your question. We are working now on new themes for Elementor. And we will consider Elementor for WoodMart as well. And we really hope to release everything this year
Kind Regards
Hello Xtemos, I see that the latest version of Woodmart (4.6.0) has WPBakery Page Builder (v6.1) & Revolution Slider (v6.2.2). But the download package contains very old versions – WPBakery – 5.7 & Rev Slider – v5.4.8.3.
I downloaded the latest version – all files & documentation – once again to confirm and it is still giving these old versions in the zip files. Why is that ?
Hello,
Thank you for contacting us. We will update plugins there in our next theme update. But you can always install the latest versions of included plugins via Dashboard -> Appearance -> Install plugins.
Kind Regards
Yes, but WP Bakery & Revolution Slider does NOT have update option via Dashboard -> Appearance -> Install plugins since it is bundled with the theme. It only allows to install the version that is available within the theme files – which is one 1 year old versions.
Try to remove them completely and install from scratch via Appearance -> Install plugins. Then you will get their latest versions.
The demo speed is amazing. I have a pre purchase question: where are you hosting this demo version? Is it expensive host? Do you have any recommendation to achieve same speed result?
Hello,
Thank you for your comment. We have our own dedicated server that hosts all our projects and websites. But you can achieve similar speed using Bluehost or WP Engine for example.
Kind Regards
is your themes compatible with multi vendor like dokan?
Hello,
Yes, our theme is compatible with most popular multivendors plugins like Dokan for example. You can see how the Dokan works with our theme on the demo here https://woodmart.xtemos.com/handmade/
Regards
Dear last question – if you use this theme – https://woodmart.xtemos.com/demo-retail/demo/retail/ still can use Dokan plugin. Actually retail theme we need and also i need use Dokan plugin overthere. can i do that.
Hello,
Yes, you can use Dokan plugin togather with our retail demo.
Kind Regards
Thanks for answer- i have another questions -1. If i bought premium plugin like WPBakery Page builder or others come with Product License key? 2. if i bought can i use both localhost and our main website together? License Key work both localhost service and main server?
1. We don’t provide purchase codes for included plugins. But we always keep these plugins up to date.
2. Yes, you can activate the license on your development and live websites.
Hi, i need to enable gutemberg editor for posts article. How can i do? Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi may i know how to remove the spacing between the featured image and image gallery ? https://i.imgur.com/84gxl8f.png
Hello,
You need to upload all images of the same size or enable “Auto height” option for the images gallery in Theme Settings.
Kind Regards
Hi, im interested in buying the woodmart template but i need to know if the woocomerce and shipping section is compatible with Mexico.
Thank you!
Hello,
We suggest you to install WooCommerce first and see if it works as you expected since it is free. Our theme doesn’t have any extra functionality for shipping.
Kind Regards
1) I want to have order tracking plugin like amazon and flipkart on my wordpress website. 2) I want to have my own customized bottom nav menu for mobile version
Are these things supported by your theme?
Hello,
1. WooCommerce has a track order page by default and you can see how it looks on our demo https://woodmart.xtemos.com/track-order/
2. You can see our theme’s menu for mobile on our demo https://woodmart.xtemos.com/ You can customize it and add 3 custom buttons there.
Kind Regards
Hello, I don’t know if it is a bug, but it’s a problem. When I added a filter widget in shop catalog, I have colors and sizes (tallas in spanish) and I realized when you filter by size 37, it shows a product called “BOTINES BARBARA CHITA AMARILLO”. That prduct is sold out for that size, so it shouldn’t appear in filter results. I tried to change from woocommerce settings to hide sould out products, but the problem remains. I went to product edition in variations tab, and that size doesn’t appear configured. size 37 only appears in attributes tab because my client had that size before configured and with stock > 0. If some size is sold out, it shouldn’t appear in results from filter after select certain size, or color obviously. I think the system take that size from attributes, but it doesn’t realize that size is not in stock (is sold out). even it is not configured in variations!! it’s so weird.
URL: https://www.nhj.cl/tienda/ Please filter by size 37. Then, you will see “BOTINES BARBARA CHITA AMARILLO”. Open the product details (single product page) and you won’t see size 37 :/
https://www.nhj.cl/producto/botines-barbara-chita-amarillo/ (the product) It happen with other products too, so what can we do? The filter should works fine and show you product in stock by every attribute.I think it is a bug.
Hello,
Could you please check how it works with a default WordPress theme or Storefront using standard WooCommerce filter widget?
Kind Regards
Hello xtemos,
Just start my project with your theme (bought many years ago), a simple question, look for help here!
How to globally change all the “text-transform: uppercase;” to “text-transform: capitalize;”.
. Thanks
Hello,
Sorry, but it is not possible to change this property globally and it should be changed for each selector in CSS. We don’t have an instruction for this but you can do this using the following CSS code example
.selector1,
.selector2,
.selector3 {
text-transform: capitalize;
}
Kind Regards
Noted with thanks!
You are welcome!
Hi!
I forgot my registered email
Please help me
xtemos.comI need deactivate some domains there.
Hello,
Please, send us a message via the contact form on our profile page and write your purchase code so we can check your registration email.
Kind Regards
OK, I have sent mail , Item Purchase Code THANKS!
MY E-mail 316840804@qq.com
We have changed your email so now you should be able to login.
ok,thanks!
You are welcome.
Hi,
In the mobile menu is it possible to have the parent menu item expand to show the sub menu when clicked i.e. the same way as the has children arrow to the right of the parent menu item. For example if it is a custom menu item with just # as the link that when tapped it expands to show the submenu.
Many thanks
Hello,
Unfortunately, there is no such option for our mobile menu items. When you click on the parent item then you go to that page. To expand its child, you need to click on the arrow button next to the parent item text.
Kind Regards
Ok thanks.
Is it possible with some customisation? Any suggestions on how to achieve this would be appreciated. We would really like the feature.
Many thanks.
Please, create a topic on our support forum and mention this comment. Send us your website link via the Private content field and we will try to help you.
I deactivated all plugin and now only activated plugin is Slider Revolution, WooCommerce, Woodmart Core & WPBakery Page Builder
Refer to the attached screenshot: 1. Menu Label Not Working 2. Promo Banner – Design totally Off 3. Product Style not Working – Inherit not working 4. Widget Woodmart Woocomerce Layered Nav Not Working!
Screenshot >> https://prnt.sc/si5vhq
Refer to this support page >> https://xtemos.com/forums/topic/bug-on-page-2/#post-195598
Hello,
We have answered all your points on our support forum so let continue the conversation there.
Kind Regards
looks perfect for our luxu products store. Is there a way to display just “Call for Price” button instead of buy now or add to cart button? Thanks.
Hello,
You can disable standard add to cart button and create some custom form with Contact Form 7 and put the “Call for price” button that will dislpay this form.
Kind Regards
Hello,
What exactly extra features do you mean? Please, clarify your question.
Thank you
