1398 comments found.
Hi mate, left a message on your support page a couple of days ago but not heard anything. I have installed theme on a temp folder on website but cannot for the life of me get the mega menu to work. Also the slider is increditbly slow to load for some reason. I have checked image sizes and have slider on our main live site (different slider) and it loads loads quicker so think there must be an issue somewhere. We have SSD hosting with Cloudflare but still awful loading time that will stop me making site live because terrible user experience taking so long to load.
Hi there,
Please contact us here then our tech support will help you: https://wpcharming.com/contact/
Thank you!
Hi mate, yes I have already left a message on your ticket system but not heard back
Did you manage to take a look at the issues?
What is your contact email?
Unfortunately, we did not find any ticket by your email. Make sure you contact us here: https://wpcharming.com/contact/
or mail to contact@wpcharming.com
Thank you.
We have left three tickets now…. this is screen that goes to after ticket left….Logo HomeContact UsDocumentation Thanks for contacting us! We will get in touch with you shortly.
You must have an issue with your ticket system we have now email also. This issue has been 4 days now
Great! Thanks for your SWIFT reply. YOU THE BEST.
Hello DEv, after i updating to the latest theme update, i find out somethings are not in order again.
I cant find ‘Theme Options’ and am unable to correct the out of place things on my site.
Hello there,
Please install the Redux FrameWork plugin as theme require. You can see in Appearances => Install Plugins.
i still get an error warning below in WP 5.4 and PHP ver 7.4 with this theme
Warning/home///wp-content/plugins/revslider/includes/operations.class.php2758
Warning/home///wp-content/plugins/revslider/includes/operations.class.php2762
any solution for this?
thanks
Typo in PHP ver 7.3
Hello Nur,
This problem due to Revolution Slider plugin, so I recommend you do the following here to turn off the PHP warnings:
https://www.greengeeks.com/tutorials/article/disable-wordpress-php-error-messages/its not working, more error at Warning//*//wp-config.php81
Warning////wp-config.php81
Warning////wp-config.php82
Warning////wp-config.php83
Warning////wp-config.php84
Warning////wp-content/plugins/revslider/includes/operations.class.php2758
Warning//*//wp-content/plugins/revslider/includes/operations.class.php2762
You need to copy the code again. The quote is not correct.
It should be:
ini_set(‘display_errors’,’Off’); ini_set(‘error_reporting’, E_ALL ); define(‘WP_DEBUG’, false); define(‘WP_DEBUG_DISPLAY’, false)
Hello,
After updated your theme to V.3.3 that The Theme Option lose from Admin Area!! (My site run with WP V5.4.) How to fix it? Please advised.
Thank you, Thananit
Hello there,
Please install the Redux FrameWork plugin.
After install the Redux FrameWork plugin that the Theme Option back and working. But the blue line show on the Menu Bar, please see https://prnt.sc/s30ty1 How to delete it? Please advised.
Thank you for your support.
Can you send me your website?
Yes, this my site https://www.xn--12cfa7dloace9gwb4d2cfdb4juk8a0e.com/.
This due to your custom CSS, see: https://cl.ly/462af9b37cbd
Please find and remove it.
Please suggest, Which file for edit? I try to find it in a Header.php, Heder-centered.php, Header-topbar.php but can’t find. That blue line come with the Redux FrameWork plugin.
Please contact us here: https://wpcharming.com/contact/
I try to submit your contact but can not. Please give me your support email I will send direct it.
Thank you very much.
I’m sorry, I try it again. Already submit to your contact form. Please help to check it.
Thank you.
Could you update your changelog for version 3.3 please? Thank you!
Hi there,
Please see it here: https://themeforest.net/item/construction-wp-construction-building-business/10439297#item-description__changelog
Hi I have a pre sales question…..does the demo come with stock images ? just curious
Yes. And you need to replace it after importing the demo data.
Hello, I have a problem with post grid. I used it in a page. I can see in preview the page correctly but when I see the web and go into this page the post grid doesn´t appear… I can´t undestand whats happend. Thanks!
when will you update the theme? the revslider and vc composer are old
Hi there,
Please contact us here and we will send you the latest version of Revslider and VC Composer plugins: https://wpcharming.com/contact/
i send you through contact, i didnot received any reply
What is your email?
i send you again
How do i set the ‘Cart’ page. After importing demo data the cart page defaults to homepage. The Documentation says the option to change this is on the ‘Checkout’ tab in woocommerce but there is no checkot tab?
Hi there,
That is very easy. Please do the following here: https://docs.woocommerce.com/document/woocommerce-pages/
Yes. That is sure. Please see in Theme Options => Footer => Footer Copyright.
Let me ask how to update the svg file logo on the website, but when I update, the phone interface will be viewable, but the computer interface and other interfaces will not appear. Hope you support me. Thanks.
If you have any questions, please contact us here: https://wpcharming.com/contact/
and our support will help you.
Hello there,
Please try to activate the WooCommerce via Plugins page.
If you have any questions, please contact us here: https://wpcharming.com/contact/
Thank you!
Hello, Could you please give more detailed instructions? Thank you!
Sorry but we update to WP 5.3.2 with your theme vesion 3.2 and it’s not working, we have a js error :
ReferenceError: _ is not definedvc_grid.min.js:1:12334 <anonyme> https://groupe-sesame.fr/wp-content/plugins/js_composer/assets/js/dist/vc_grid.min.js?ver=5.7:1 <anonyme> https://groupe-sesame.fr/wp-content/plugins/js_composer/assets/js/dist/vc_grid.min.js?ver=5.7:1
So some content don’t apprear lik news.
Do you have a fix ?
Regards
Hi Jean,
Please contact us here and we will send you the latest version of WP Bakery plugin: https://wpcharming.com/contact/
In WPML, how to make Projects post type work?
and Projects post type, Projects taxonomies.
Hi there,
We are sorry for the late reply.
That is easy. Please refer these topics: https://wpml.org/tutorials/2016/08/how-to-create-and-translate-custom-post-types/ https://wpml.org/faq/how-to-translate-custom-types/I hope it helps!
If “Construction” is compatible with WPML, it means the in-theme CPT “Projects” should be working by using a registered WPML, but the link you send me is to use Toolset, it’s another way for CPT, not for “Projects”.
Isn’t it?
So, how to translate “Projects” by using WPML only?
I knew Toolset is by WPML team but it’s not WPML or for “Project”.
Is it possible changing logo in different language, by using WPML?
Hi there,
Unfortunately, we don’t have this function.
Hi, just have a question, can we put a video background on a hero slider?
hi there, please contact us here https://wpcharming.com/contact/
Hi, where do I find the html code for the <video> header in homepage?
Hi there,
It is not the html code. Please do the following here to change the video in the homepage: https://wpcharming.com/help/documentation/construction/how-to-change-video-background/
If you need any further assistance, please contact us here: https://wpcharming.com/contact/
Thank you!
Could you pleas tell me how to update the visual composer? i tried to delte it and click on the new notice (which did not appeared…). Did you add the 6.1 version or you did not yet? Thank you!
Hi there, Sorry for the late reply.
Please contact us here and our tech support will help you: https://wpcharming.com/contact/ Thank you!
Hi, I am currently trying to add my own logo to the site, but the mobile version shows my logo to small. Is there a way to change the mobile version logo to a bigger one?
Kindly let me know.
Kind regards,
Giovann G
Hi Giovannihg,
Sorry for the late reply.
Please contact us here and our tech support will help you: https://wpcharming.com/contact/Thank you!
