12798 comments found.
Is there an option to create custom product page?
Hello,
Sorry, but there is no such option in our theme. But our product page has a lot of different options and you can see our product examples on the demo.
Kind Regards
Hi , I want to sell the products in other stores on my site and I want to Skip the going to product detail page step and directly enter the purchase page from that store by clicking on the product card on shop. Do your Theme has this feature? or Any plugin that Compatible with your theme for this ? Regards
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Since I updated WPBakery I’ve massive problems. My site was almost ready for publishing and now I’ve to start again from scratch. A work of days. And you? Are not willing to help.
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
Hi, I want to import my woodmart theme settings to a new woodmart website. Do I need to upload a demo first? I downloaded the options file (.json) but I am not sure how to import it! Please advise? Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Okay. After I’ve re-installed WP Baker this plugin is not working anymore. White screen! I want you to solve this as soon as possible that I can go ahead with my page!!
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Categories have options to show subcategories or products or both. But when u choose both option, products from these subcategories which are inside also dispalyed. How to display subcategories and products which placed in same category, but not the products from these subcategories?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
As I checked the demo and searched the comments, I think woodmart theme don’t have stock filter widget which can show/hide out of stock products from shop page. I know there’s settings to display only in-stock products in woocommerce setting. But making frequent stock changes will hurt seo as the out of stock indexed products will give 404. We don’t want that. We want to display all products to google bots but hide out of stock products from front shop page.
Is there any chance that product stock filter will be available soon?
Hello,
Yes, we are working on this filter and hope to add it in our next theme update.
Kind Regards
If this theme only had custom product page builder using elementor and full elementor support I will buy it straight away.
Hello,
Currently, our theme is not compatible with Elementor. But we are working on this plugin compatibility and hope to release it in our 5.0 version. Sorry, but we don’t have ETA for that.
Kind Regards
Hi! One question, the theme is compatible with elementor? Or you want to release a new theme with only elementor compatibility? Can i have timeline? Thank you!
Hello,
Currently, our theme is not compatible with Elementor. But we are working on this plugin compatibility and hope to release it in our 5.0 version. Sorry, but we don’t have ETA for that.
Kind Regards
I need some help, please
I keep getting this error with the review stars -> https://ibb.co/Rpht3t0
When I refresh my cache it working again bt after 1 or 2 hours it’s back to being. faulty
Can you please help?
Kind Regards Etienne
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
petcart.co.za
Please, temporarily disable all external plugins so we can check.
I cant so that my website is live, Can i send you my login please?
There is some conflict with plugins or additional styles and we can’t check it while they are all enabled.
Have newest theme version, 4.6, but WPBakery plugin is still claiming for update. So far i know with new theme update also this plugin should be updated.
Hello,
Try to uninstall the plugin and install its latest version from Appearance -> Install plugins.
Kind Regards
So. I did uninstall the plugin. Now my whole site is unusable without this plugin. Where the hell should the plugin be? Did not find it!
Finally I did found it. It’s named js composer. Works now!
Hello,
Unfortunately, there is no such option in WordPress and our theme by default. It may require additional code customization but we don’t have an instruction for this.
Kind Regards
not even to hide it all from all the users ? at least
You will need to remove this part from the theme code completely.
Does the Woodmart theme support “Products By Attributes & Variations for WooCommerce” by WooCommerce?
https://woocommerce.com/products/products-by-attributes-variations-for-woocommerce/Hello,
We didn’t test our theme with this plugin before so we can’t guarantee its full compatibility. But if it works well with a default theme then it should work with WoodMart too.
Kind Regards
Hi,
When turn on option: Remove duplicate price for variable product
It have issue with product have all variant same price, it do not show price anymore. Please check example this product.
https://bit.ly/3edxKnZHow to fix it?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Last update caused error in my webpage, my supported expired, how can I contact you ?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
You have huge margin on mobile devices and there is no space for banners https://gyazo.com/cec7832adb5b498de833d91620308e5a It is not something related to our theme’s update.
Hello,
I can see its WPML but its written not included!!
doset support WPML or no!
Hello,
Yes, our theme is fully compatible with WPML plugin. But the plugin itself should be purchased separately.
Kind Regards
Hi, I want to purchase this theme today and I needed to check a few features whether they are possible with your theme. Would be really grateful if you could give me some insights.
1. Search bar on header. 1a. I can see your desktop headers has the search bar, but in mobile the search bar goes inside the menu. Is it possible to have search bar like this img-> https://ibb.co/4fjR76B 1b. Also, in the sticky header i need to to change to this format -> https://ibb.co/BG9z6mF Is this possible 1c. Also, is it possible to put the search on the sticky footer for mobile?
2. Popup details on product single page I am looking to add a section for offers & services like this image ( https://ibb.co/TLTf0HL) where more details about a service are shown as a popup -> https://ibb.co/f2JBtDM Can something like this be done in the product single page? Also, can the product single page be edited to rearrange the order of details like price, add to cart, colors etc
3. Additional details table on product single page Can I display the additional details like this in a table? Refer ->https://ibb.co/0BbbrwS
4. Color and size variants on shop page I read a comment which said we cant show both color and size variants together for a product. In such a case when a product has size as well as color attribute do we have option to select which one gets displayed ? Also, will a user be able to select both the options and add to cart without opening the product?
5. Double layout for mobile banners I need the banners I add to be displayed as 2 columns on mobile phone. Currently all the banners appear one below the other on mobile devices. (Current – https://ibb.co/F3YKvsB) I know products & categories can be displayed like 2 columns that but I need it with banners. If yes how will it be possible to do it? reference -> https://ibb.co/6w22kR0
6. Category small with slider Can I display it as a circle instead of square? Something like this -> https://ibb.co/2P6D9FY The current element is still very large for me. I want to display the categories after the header as a small slider.
7. Product Filter Does your filter have OR functionality. Basically multiselect/checkbox thing. Like I want to filter products that are blue OR black. In your current demo, the blue filter gets applied and then I can apply the black filter ONLY on the already filtered products.
Also, the possibility to add a “Apply Filter” Button, so the filter is applied once the user presses the button & does not get applied by default?
Thank you. Regards, Anuja
Hello,
Thank you for your question.
1a. Yes, you can create a header with such a search form in mobile header. 1b. Unfortunately, there is no such option for the sticky header.
2. You can use our popup element and put the button to trigger the popup before or after the add to cart section. There is no option to rearrange single product elements without coding.
3. Yes, it is a standard WooCommerce feature.
4. You can display only one attribute on the shop page. And you can specify a special attribute for particular products. But there is no way to display both attributes and allow your customers to add the product to the cart.
5. With WPBakery page builder you are able to display banners in two columns on mobile. Or you can add separate banners for desktop and mobile devices.
6. Contact us after the purchase and we will help you to make categories look like circles.
7. Yes, this option available in WooCommerce product filters widgets. But it doesn’t have the “Apply filters” functionality.
Kind Regards
What about adding search icon to the sticky footer?
Unfortunately, there is no such option in our theme too.
Excuse me, everything is ok with the theme but in checkout I dont have the option to let my customer to select a different shipping address instead of the billing address. I have shipping destination (on woocommerce settings) as “default to customer billing address”, but with this, it is suposed to give the customer the option to give details of different shipping address if needed, my question is. Are you hiding this option on your theme? do we have an option to show this, can you advice me soething to do in order to let my customer have this option on checkout page? It URGENT PLEASE HELP ME! give me some code intructions pelase if its possible or where to change this
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
it was a woocommerce problem, i re install last version of the plugin and now is working properly, thanks!!
Great, we are glad that you sorted it out.
Hi, tell me please is there a setting in your theme – change the Width of the site content?
Hello,
Yes, our theme has an option to change the container size for the whole website.
Kind Regards
Hi there, my theme settings have all been cleared somehow today. I’ve spoken with a friend who also uses your theme and his has also done the same?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
