670 comments found.
Hi there, amazing theme. Have question : is this compatible with DIGITS plugin ? https://codecanyon.net/item/digits-wordpress-mobile-number-signup-and-login/19801105 or do you have another recommended plugin for firebase OTP ?
Hi,
I guess it is compatible because some of our customers already use it on this theme
Or if you have a plugin for that and what would it be?
Hello ribeiroeduardo,
I don’t know any plugin to do that.
Hello webtricks2,
Thank you for your interest in our theme.
1. Quantity mode applies to the entire website not just on the home page with category
2. The elementor page builder version only helps to add choices for customers. Our theme is still stable.
Hey. I wanted to know if the mode could be applied as default. I mean as of now i have to hover over home and click on quantity mode. But how could it be made default, its not even a seprate page or something in your demo. I hope you are getting my point. I want that when someone gets to my website homepage or any other page it should be in quantity mode and he wouldn’t have to select this mode.
Yes, I understand what you mean. It will be the default 
Hello, I need to know how I can add Brands at search ajax results. I have Yith Brands installed
Hello fasternberg,
Unfortunately, there is currently no way to add yith Brands to ajax search.
Does Urna support mobile menu in Elementor now…?
Hi,
Sorry, I do not understand what you want.
Mobile menus are not editable with Elementor
Hi,
It’s very GOOD theme, i just wanna know, how can i add a sidebar on my store page ? I use View WPBakery
like this https://marketplaces.urnawp.com/demo1-dokan/store/abril-copeland/.
Thanks you
Hi,
You need to drag the widget to “Dokan Store Sidebar”: http://prntscr.com/snrtpsIs it compatible with dokan multivendor plugin?
Hi,
The theme is fully compatible with Dokan. You can check here: https://elementor-marketplaces.urnawp.com/demo1-dokan/
in recommendation tab there 4 filter tags Best Seller, New Arrivals, Top Rated, On Sale
how could i rename it ?
You can translate it by use the “Loco translate” plugin, eg: https://youtu.be/2mWTxlj-79E
=> Combine with the following plugin to automatically translate the entire website: https://wordpress.org/plugins/automatic-translator-addon-for-loco-translate/
hello , i dont want to translate it , i change want to rename the titles
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
hello , i send in ticket . waiting your response
Ticket: URX-742-R6M8 (Ticket number: 5689)
Sorry, I will check it right for you
hello , i purchased your theme , my question , how my customer could rate my products
You can configure it here: https://prnt.sc/sn3wf6
i did that , but still not working
hello , i send in ticket . waiting your response Ticket: URX-742-R6M8 (Ticket number: 5689)
Sorry, I will check it right for you
Hi,
I have a customer who is interested and considering buying this marketplace version “https://elementor-marketplaces.urnawp.com/demo2-wcmp/” but has a question. Does the customer has to buy the plugin separately or it is included for wp marketplace?
Thanks
Hi,
We can only provide the marketplace plugin version for free. If you want to use the premium version, you will have to buy separately
Dear sir, why not showing wishlist and woocompare icon on header https://prnt.sc/smqhaq
I have requested that please give me clear documentation. Thanks.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Why I need every time send ticket to you? Does you hidden any file in theme file? Last time I lost a client for header issue. I have send last time ticket but not solutions. Now I remove that client site and install my site. But showing header icon error. I think it’s pretty error, I can easily fix it if you did not hidden any file? Please send me info please. I want to fix it myself.
Hi,
We need your website information, to check if it uses hard code or any config. When your website information. We will make a detailed video tutorial to fix your problem.
I have few queries regarding your theme and your quick reponse appreciated.
1) I want to create Amazon India affiliate store with woozone plugin so does your theme supports it?
2) I can see that the logo is hidden when i open single product page or category page. It is showing on the home page only
3) Can i change currency from USD to INR?
Waiting for your response,
Thanks with regards, Mohsin
Hi,
Thank you for your interest in our theme
1. The theme is compatible with that plugin
2. You can configure it in the Theme Options: https://prnt.sc/slgq06
3. You can change it here: https://prnt.sc/slgs4n
Hello is compatible with the woocommerce 4.1.1 update?
thanks
Hi, the theme is always compatible with the latest WooCommerce
Hi! Pre sale question.
As I see the theme does not support searching by SKU. Can you tell me if it is compatible with “Ajax Search Pro – Live WordPress Search & Filter Plugin”
Thank you in advance!
The theme is compatible with that plugin. Use the Header builder, then drag that plugin’s element
Ok nice. Thank you for your answer.
Do we need to purchase separately this plugin https://getwooplugins.com/plugins/woocommerce-variation-swatches/ to use on our theme?
Or do you included with this theme?
The theme is compatible with that plugin. But only offer the free versions. If you want the PRo version, you have to buy it separately
How can I change the colors and other setting? Could you please provide the tutorial for this?
Theme not able to download elementor demo data as the elementor is grayed out and will not select pls check and fix
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello! This is a pre sale question.
I need to show the contact info and a whatsapp button to contact the vendor in the product detail. Is it possible with this theme?
Thanks
You can follow this video on how to add it: https://www.youtube.com/watch?v=FIkETYr6kxc
I tried to find an article using sku but it didn’t work (on your example website)
Hi,
The theme does not support searching by SKU. You can use a 3rd party plugin or follow the instruction video below: https://www.youtube.com/watch?v=Im2q_ri-7AM
Urgently need help. I couldn’t import the demo, here is the ticket #1MW-G9Q-52L4
it’s clear, just found the right tutorial. Thanks
If there’s another problem, let me know right away. Have a nice day 
Hi there,
Thanks for your best support and best theme developed
Currently i’m thinking to improve the page speed i feel my site litle bit slowdown according to gtmetrix.com My website home PageSpeed Score (56%)
i like to change some thing on my site first of all i have watched the video about Oxygenbuilder thae video is here https://www.youtube.com/watch?v=ATXACFtcyKs
This video showing as a oxygenbuilder is a so much light weigh plugin as a theme developer you know better then us
if that is 100% perfect explanation my Question is this URNA theme is compatible with that plugin or not
I’m using Elementor on my site I can use a widget for that same way Oxygenbuilder have a Widget features
Best regards Rafilathif
Hello,
Sorry, the theme was not built for Oxygenbuilder. So if you use it, it will lack many of the corresponding elements