1960 comments found.
Hi, i want to change the revolution slider template. But is asking me for purchase code. Is there a way i can load some of those pretty templates what revolution slider offer? Thank you
Hello,
With the bundled version of Revolution Slider, you can’t use their templates. You have to purchase an invidiual license to be use them.
Thank you
When will it be updated for the version of Woocommerce 4.1?
Hello,
We’re going to release a new update for it soon.
Thank you
Hi,
Is it possible to edit the checkout layout (for example two columns)?
Thank you.
Hello,
We’re sorry but this theme doesn’t support 2 columns layout for the checkout page.
Kind regards
hi. does his theme support Bundles products?
Hello,
We didn’t test this theme with any plugin for bundles products. You can try install one on your website. If you have any problem that we can help, please open a ticket on the support site. Our supporters will help you check and solve them.
https://uix.ticksy.com/Thank you
Great Theme. One pre-purchase question. Where can I see different product pages? Because on your live demo doesnt work. Thank you nice job
Hi, I have an ecom website for automotive products, stickers, key chains, t shirts for bikers etc. Wanted to know how your theme can support and extra features than other themes. Thanks https://themisfit.world
Hello,
The most differences between this theme and others are the design options. You can use this theme to build your online store easily with many design options for shop, home and blog pages.
Kind regards
support 4.1 woocommerce?
Hello,
Yes, this theme supports WooCommerce 4.1.0.
Hello, I installed the plugins and the demo just fine. i found how to choose v4 for the front page. But don’t know how to choose the product page to be v4 and the blog to be displayed as a single post. Is it possible that I’m missing some of the demo? please help.
Hello,
Please open a ticket on the support site. Our supporter will help you check it.
https://uix.ticksy.comThank you
Style 1 Auto Height no possible?.
Maybe solution?
<div class="owl-stage-outer owl-height" style="height: 345px;">
Thanks</div>
Hello,
Do you mean the product gallery slider on mobile? Because of the product style 1 doesn’t support slider on desktop. On mobile, the auto-height is not supported.
Thank you
Hello,
When is the next update of the theme. Some templates aor outdated and when updating woocommerce i get errors.
Hello,
We’re going to release a new update soon. If you got an issue with the theme, please open a ticket on the support site. Our supporter will help you check it.
https://uix.ticksy.com/Thank you
Hello, there is an issue on the page. https://rosechocolates.co.uk/?page_id=3828. On the form on this page there seems to be conflicts with the header. Everytime you go to the next step of the form, the page scrolls to the bottom.?
Hello,
It seems a plugin on your website cause this issue. Please open a ticket on the support site. Our supporter will help you check it.
https://uix.ticksy.com/Thank you
Hello, can you add a Buy now button? Such as on the quick view page and the single product page?
Hello,
Yes, you can use the plugin to add the buy now button to the product page and quick-view modal.
Kind regards
Hi, my support has expired, but I find for 59 $ is my question eligible. There are 10 sliders instead of 12. Parallax and Best Selling is missing. I wanted to install Parallax, but I cannot change the slider images.
I cannot change the slider images. I can’t find it in the Site Builder either.
http://prntscr.com/s9pcf7Hello,
It is the background image of rows. You can find and change images in the Row Settings.
Thank you
Where are the?
Ty
Hello, I have a problem displaying my product category pages. Often, the column display does not work and instead of having 4 products per line I only have one product that appears. Attached are the images: https://www.finca-home.fr/wp-content/uploads/2020/04/Capture.png https://www.finca-home.fr/wp-content/uploads/2020/04/Capture1.png
Could you help me please.
Thank you
When I refresh the page the columns reappear normally
Hello,
By default, the theme will cached the selections of users. So in the next visit, they can view the shop page in the layout the selected before. You can check this documentation for more details:
http://docs.uix.store/sober/#/shop/shop?id=change-product-columnsSo, if you changed the default products column on the shop page, you should clear uses sessions in WooCommerce > Status > Tools.
Thank you
Hello,
Thank you for your return but I think you have not understood my problem. The display is automatically set to 4 columns unless the preference of the user who will be managed by the cache as you told me. But the problem does not come from that but from the display. Indeed, the page often displays one product per line instead of 4, so there is an error in the display. I have looked and I think this is a transition problem with jquery.
Thank you
Problem solved with the addition of a script in the child theme. Thanks
Thank you for your feedback. It seems to be a conflict of the theme with other plugins.
Hi, is it possible to show all product variations also on the shop page? For example if I have an item in blue and red, could they both be out on the shop page?
Hello,
By default, WooCommerce doesn’t show variations on the sho page. But you can try this plugin to display them.
https://wordpress.org/plugins/woo-show-single-variations-shop-category/Thank you
Thank you. Is there another way to show that a product has different variations from the shop page? For example adding the color bullets that we can also add on the product page.
There are some premium plugins that can achieve that. But we didn’t test the theme with any of them. Actually, our developer is finding a free solution for it. If it is not possible, we will try develop it for this theme.
Kind regards
Hi, I’ve got some pre-sales questions. First of all, your theme looks really great.
I’d like to know :
1. Is it compatible with Elementor ?
2. Can we customize the cart icon ?
3. Can we display the items count badge next to the cart icon on mobile version (BEFORE clicking on it)?
4. Do you have a size guide system ?
5. Does it have a photos gallery per product variation (multiple photos per product color for example) ?
6. How is the VAT displayed in checkout total (I don’t see any example of it in the demo) ?
Many thanks.
Hello,
1. At this moment, it is not compatible with Elementor. Our developer is working on it.
2. Yes, you can change the cart icon in the theme options panel.
3. Yes, you can. By default, the cart counter badge is disabled on mobile. You can enable it in the theme options panel.
4. At this moment, the theme doens’t have the built-in size guide system. But you can use any plugin for this feature.
5. Unfortunately, it’s is not support. Each variation can have one image only.
6. It is a default setting of WooCommerce. To enable VAT, you need to setup taxes in the settings of WooCommerce. You can check this documentation for more details:
https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/Thank you
Hi! Many thanks. We just bought your Konte theme instead since it is similar with more enhanced e-commerce features. Please make Elementor fully supported by the two themes. Anyway, great work, keep it up!
Thank you! Our developer is working on it. We will try to release the support for Elementor soon.
I’ve noticed that after I updated to the latest theme version, when a user logs in instead of going to the “my-account” page he is redirected to the homepage without any notification. And if after the same user click again on the top right “user-icon” instead of redirecting him to the ”/my-account” page the site ask to login again and again, and if the user does it again the button “login” gets stuck loading forever… Instead if they manually go to /my-account it works…. something wrong with the login/register form…. can you help please? Thank you
Nevermind, i found out it was a conflict with another plugin, it’s all good! I’ve been using this theme for years and I love it. Keep up the good work!
Thank you for your feedback!
I check the demo of this theme and it’s looking beautiful. I want to replace my current theme with it. I just want to ask, if I change the theme, can I get back my Data of website. I’m running a sample website that is Coin Master free spins.
Hello,
When you change the theme, you won’t lose any data of your website except theme options. But if your old theme is not coded good enough and contains too much data in the theme, it will affect to your website.
You should always backup your website when you change the theme/plugins.
Kind regards
Hi, is there an option to export all theme options settings and import in another installation?
Hi,
You can use this plugin export and import the theme options.
https://wordpress.org/plugins/customizer-export-import/Thank you
Hello,
My google fonts aren’t displaying properly.
https://gingerjarfurniture.com/products/ https://tinyurl.com/y85uoju9 https://tinyurl.com/yca7jvweHello,
As we checked, the font display correctly on your website.
http://prntscr.com/s4xwsjPlease clear all cache and test it again.
Thank you
OK, but I am having console errors:
Failed to load resource: the server responded with a status of 404 () (index):1055 GET https://gingerjarfurniture.com/home/omgitssm/public_html/gingerjarfurniture.com/wp-content/fonts/open-sans/mem8YaGs126MiZpBA-UFVZ0df8pkAg.woff net::ERR_ABORTED 404 2(index):1302 GET https://gingerjarfurniture.com/home/omgitssm/public_html/gingerjarfurniture.com/wp-content/fonts/poppins/pxiByp8kv8JHgFVrLEj6Z1xlE92JQEk.woff net::ERR_ABORTED 404
https://tinyurl.com/y9ly6o9n https://tinyurl.com/yc326r83Can you advise?
Many thanks
Hello,
Actually, this is a problem from the font manager of Kirki plugin. You can try to change the font to fix the problem. Then change it back to the font you want to use.
Kind regards
@uixthemes
OK, gave this a try but it didn’t work, I’ve also noticed that the link URL for the fonts that are loading are all wrong: https://gingerjarfurniture.com/home/omgitssm/public_html/gingerjarfurniture.com/wp-content/fonts/open-sans/mem5YaGs126MiZpBA-UNirkOUuhvKKSTjw.woff
For a start my folder organisation is no longer like this the gingerjarurniture.com/ folder lies directly within the omgitssm/ folder and not the public_html/ folder
So the organisation should be:
/home/omgitssm/gingerjarfurniture.com/wp-content/fonts/open-sans/mem5YaGs126MiZpBA-UNirkOUuhvKKSTjw.woff
But is this link even correct anyway with having the directories listed after the gingerjarfurnitre.com URL??
How would I begin to change this?
Hi,
Because of it is controlled by Kirki plugin, we can’t change it. Please open a ticket on the support site and provide the admin login credentials. Our supporter will help you check and find a solution for it.
Thank you
On the Wordpress Kirki support forum?
No, on our support site.
https://uix.ticksy.com/You should also open a topic on Kirki support forum too. They will help you to check this problem.
https://wordpress.org/support/plugin/kirki/Thank you
@uixthemes, I cannot I don’t have support any more, can you advise? I would renew it if it was something out of the ordinary, but to expect the fonts to work should be standard.
You can mail us via the contact form on the profile page and provide the admin login credentials. We will try to help you check this issue.
https://themeforest.net/user/uixthemesThank you
