hi guys!!! I love your theme, I wanted to ask if it was possible to put a few seconds video on the home page ?

thanks, I await your reply!

Hello I have a problem please help me how can I remove YouTube video from this page? https://promo-theme.com/luxa/project/heres-what-industry-insiders-say-about-business-cards/

How do I get rid of the background shortcode in Categories page

Hello, I have a problem with my brand items. When I select a Background Image and a Background Image On Hover, the website shows me the both images at the same time, and when I put the mouse over that, they dispaear…How I can fix that? Thank you!

Can we remove the circle cursor to set a normal one?

Afternoon guys. I am unable to raise a support ticket.

Error – 403 – rest_cookie_invalid_nonce Cookie nonce is invalid

Hey guys,have been using this theme for months but my icons and elements turns into css text block. I can deregester my licence successfully but when i return to theme options it says The license is not verified.

Hello, after importing the theme democontent i’m getting the landing page display a mix of text and short-codes, it looks like the code is not being interpreted

e.g. [pt_banner_slider slider_autoplay=”off” slider_navigation_align=”right” social_links_align=”right” background_parallax=”on” uniqid=”5c923fec970e1″][pt_banner_slider_item bg_overlay=”” content_aling=”tar” uniqid=”5c923f9d45a47″ background_image=”50″ sub_heading=”Global Responsibility” heading=”We believe that our work creates shared value for {Customers}” link=”url:%23|title:work%20with%20us||”][pt_banner_slider_item uniqid=”5c923fd9352eb” background_image=”49″ sub_heading=”Global Responsibility” heading=”We believe that our

I just applied the LICENSE to my sub website for testing and forgot to UNREGISTER the license to this testing domain name. I moved the old domain name to the LIVE website domain but I assumed the LICENSE would move with the same domain name (.com) but your company has unregistered the use of the license. I’ve tried to login to the back end of the old domain testing site but since it’s the same domain name, I can’t login any longer to unregister the license. Please do so on our side and note the subdomain and domain are the same .com and it’s not being used twice. I’ve submitted a report ticket on your other site as well about this issue. Please fix right away as the site is LIVE

When importing the demo content, i get “Maximum execution time of 29 seconds exceeded in /home/mysite/public_html/wp-includes/class-wp-image-editor-imagick.php on line 363”

I tried to increase the execution time to 10000 and even then the same error.

What’s the cause?

I’ve installed your theme on http://www.apphotography.ro It worked fine until yesterday, now it’s only showing the preloader. Can you have a look please? It seems to be a problem with pt-luxa-addons, I’ve sent you a ticket with the login details. Thank you!

Hello i have just installed luxa theme and followed all the guidelines as mentioned in documentation. As result I see code in my page. What should i do?

THANK you

Hello, how to import ready pages and demo data like ein preview?

Hello, we have problem to demo content install. We can try but always same error. I send you a ticket but you dont answer me.

Can you help me?

Hello Support,

I am getting the below error when migrated the theme to live server. There are some version compatibility issues with your theme and visual composer plug-in. Highly appreciate your immediate support in fixing the issue.

Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /home/companyname/public_html/demo/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php on line 111

Thanks in advance

Hi, if i wanna install only 5pages of theme. Can i do it? I just dont want to install all theme with all pages, because of the page speed and many plugins and so on. Thanks.

hi , i can’t work on the theme on localhost , i have activated all plugins and imported the demo but i am getting all content as code like this in the front end [pt_banner_slider slider_autoplay=”off” social_links_align=”right” uniqid=”5c908c536a3d6″][pt_banner_slider_item uniqid=”5c908c57275ab” undefined=”” background_image=”47″ sub_heading=”who we are” heading=”A Boutique Digital Design Agency Focused on {Quality}” link=”url:%23|title:Work%20With%20Us||”][pt_banner_slider_item uniqid=”5c909b2803f4a” undefined=”” background_image=”48″ sub_heading=”who we are” heading=”A Boutique Digital Design Agency Focused on {Quality}” link=”url:%23|title:Work%20With%20Us||”][pt_banner_slider_item uniqid=”5c909b31e990e” undefined=”” background_image=”49″ sub_heading=”who we are” heading=”A Boutique Digital Design Agency Focused on {Quality}” link=”url:%23|title:Work%20With%20Us||”][/pt_banner_slider]

Hi – where are the layered pngs? – thanks

Is all the pictures included with the theme purchase?