97 comments found.
We change domain name, how can we proceed?
Hi there, send me your purchase code via contact form on my profile page please
done
I send it but no reply.
I deactivated code
Hi! I’m very, very, very interested in purchasing your inForward Political Wordpress Package, and am specifically interested in the template layout encompassing the man with the American flag behind him. I realize you state that your templates are customizable, but, to be clear, can I easily (1) change the picture of the man with another guy (i.e., my client), and (2) change the American flag background with anything else (like another flag I can import as an outside file)?
Please advise as soon as you can. (I couldn’t send you this message via a support ticket because I have yet to purchase the package given these questions that I have, and, also, incidentally, in the future, I recommend that you readily include your e-mail somewhere on your ads so that prospective customers like myself can ask you questions.)
Hi there, for sure you can change images easily, but on our demo Man and Flag is one image.
Ok, so that man-flag demo image can be changed out while keeping the web page buttons the same? Thanks in advance!
That’s right
Dear support, after the latest update my page doesn’t show blog posts. I get a white screen if I go to “read more”. The problem is with the theme. If I change it to Twentytwentyone, it works. Can you help me to solve the problem? The page is dirkmeid.de. Kind regards, Nicole
Hi there, contact e via contact form on my profile page please and provide admin access
Dear support, after last update on our site, header background colour and “donate” button changed colours to basic colours of theme. In settings I can see still my previous colors (like the logo background) , but page shows the basic ones.
Can you help me with this problem please.
https://sandiursic.si/kandidat-za-zupana-kamnikaBest regards, Nejc
Hi mate, can you contact me via my contact form on my profile page please and provide wp-admin access
Hello my friends I am trying to activate the theme with my license key, only that it is saying that it was activated on another site. Only this site does not use the theme, at the time I was testing the theme and its functions because I do it when I have some domain stopped. Only now I really need to use the theme and I’m not getting it. I kindly ask you to release my theme, it is not in use. I’m from Brazil, I’m using google translator and I can’t buy another license because I’m not using my website in another domain. Help me please I want to put my site on the air. God bless you.
Hi, try your code now
Do you have a demo where the events with maps work? I am doing a site that needs a good events management with maps included. These demos I did not see anything with a map.
Hi there, please see the map https://velikorodnov.com/dev/inforward/event/dallas-deputy-voter-registrar-training/
I’m not happy with this theme. The installation is NOT working. I’ve purchased and installed many themes from other Themeforest developers with zero installation problems. I’ve already contacted support. I thought this was like other themes with an easy installation process and demo import but it is not. I’m on a deadline. I want a refund since I can’t even get help with this installation.
Hi there, have you read documentation? On which step do you have difficulties?
Yes, I did. I also submitted a ticket asking for help!!!
With respect, but I replied you day ago https://velikorodnov.ticksy.com/ticket/2515073/
Yes, and I replied back to you. I then followed up again. Check your email.
Which is email? You have to reply me via ticket
You closed my ticket. I replied there now with screenshots of my emails.
Your ticket is open https://velikorodnov.ticksy.com/ticket/2515073/ Here is not support area. You have to check your ticket and reply my messages. If ticket closed, you can always reply me and it will be open automatically
I extended my support for this purchase today on Envato, but now my purchase won’t show up on your support system when I use the verify purchase with Envato feature and when I enter the Purchase Code manually it says that my support license has expired. I paid to extend and I just need the demo download.
Hi there, try it now. You have to choose inForward Wordpress category, not HTML
I need to transfer the license to another domain. Can you please tell me how to do that. I can not submit a ticket since the support time has ended.
Hi there, send me code and request via form your here https://themeforest.net/user/monkeysan
i purchased this theme and now i cant see theme option “The license is not verified.” plz help ASAP
Hi there, what is your theme version now?
v1.5
You use too old theme version. Update theme and plugins. After go Appearance—>Inforward and activate license
i have to upload theme again to update ? or how?
Please read https://velikorodnov.ticksy.com/article/4335/
i updated the theme only by disable and removing then upload new theme.. but its white some time its loads sometime not…. what should i do… should i have to reinstall plugins. bcz all plugins are upto date. plz help
Contact me via contact form on my profile page please and provide wp-admin access
sent detail via contact form…. plz chk its urgent,,,
Have you sent link site?
chk i sent you another with website link…
still waiting?
Have you checked your email?
reply me here.. why the theme is not yet upgraded? is there any problem?
Your access doesn’t work. Here’s not support area.
i have sent you another email with detail please upgrade theme and plugins. Many thanks
I didn’t get email from you with new access
i replied to you via email and i just sent the login detail through contact form on your profile here…
Pre-sale Question:
1. Am I able to switch the merchant gateway? instead of using paypal could we use stripe or a thirdparty?
2. Is it possible to place the donation widget on the slide or featured banner area in the top?
3. Is this theme compatible with WP-Rocket or W3Total Cache?
Hi there, 1. Do you mean gateway for the shop? 2. You can’t insert widget into the slider, but you can insert widget in to the fullwidth row and add background image to this row. 3. Sure compatible
No. The Donation widget I see there. It says it’s controlled by paypal, could we use other gateway like stripe, etc
No, for another variants we have Give plugin support
Will the give plugin display the same type of donation design?
Contact me via my support area please https://velikorodnov.ticksy.com
Hi
I posted a ticket, no response as yet
Hi there, We are located in GMT +1 time zone and can’t reply you in the night
Hello I am helping a friend that purchased this theme. There seems to be a CSS issue with gravity forms checkboxes. Is it possible for you to take a look at this?
Hi there, can you contact me via contact form on my profile page please and provide admin and ftp access please. Our developers take a look this
I need to transfer the license to the permanent domain. I am extremely not a pro at this type of thing – but my site is now live and is showing the basic theme elements not what I updated. When I re-enter the license code it tells me it is used by another domain (I’m assuming the DEV site) – please help!
Hi there, contact me here please https://velikorodnov.ticksy.com or write me via contact form on my profile page your code and I will deactivate it
Hello – I need to transfer my license from my local host (where I was building the site) – to my server. When attempting to license the theme on the server, it recognized that I already licensed it on my local host. And, I and cant use theme options if the theme is not licensed.
I tried to open a support ticket but I cant because my support has expired. (I do not need support – just want to put my site on a hosted server.)
please help.
Thank you-
Chad (4 time theme purchaser) 
Hi mate, contact me via contact form here please https://themeforest.net/user/monkeysan
Hello mate, Just bought your theme. I get this error with WooCommerce : http://tinyurl.com/w8gwcvb What do you recommend ? Many thanks Best
Hi mate, thanks for purchase. It’s just information message. Don’t worry. Our theme works perfectly with current WooCommerce templates. We will update them in the next update
Do you has a PSD for this theme?
I need to transfer the license to the permanent domain. Sorry, this is urgent. I am fairly novice. Please help. And I do not have access to the email on the account at the moment.
Hi there, please contact me via my support area please https://velikorodnov.ticksy.com
delete
I tried to create custom post and it didn’t work, where can I create ?
Which post do you create?
I’m trying to create a field in the menu with (Advanced Custom Fields) the but not working, add the code in functions.php
I can’t find the content for one click demo install
Hi there, one click installation see in theme settings or use demo backup file http://velikorodnov.com/online-documentation/inforward/#installation