12798 comments found.
Hello , Any update on Elementor compatibility for your theme?
Hello,
We are working on Elementor compatibility at the moment. Hope to release an update in a few weeks.
Kind Regards
Hi, I use ‘tiled’ hover effect (woodmart settings >> product styles >> hover on product) and I also added javascript that quick-view should open when clicking on product image or title. Now, is there a way to remove the add to cart icon button on hover? I just want to have image, title and price. Add to cart should only be in popup. Thanks!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hey guys, Please include the code below to your next theme updates. It finally fixes ajax tabs price
add_filter( 'wcml_multi_currency_ajax_actions', function( $actions ) {
$actions[] = 'woodmart_get_products_shortcode';
$actions[] = 'woodmart_get_products_tab_shortcode';
return $actions;
} );
Hello,
Yes, we have already got this fix from WPML’s team. It will be implemented in our next theme update.
Kind Regards
Hi,
We use this theme for our store and it’s great. However it would be really good if you could build in a filter feature to filter by ‘IN STOCK PRODUCTS ONLY’.
Any ideas for this?
Cheers!
Hello,
We are working on such a filter and hope to introduce it in our next theme’s update.
Kind Regards
Hi, i set Appearance > Customize > WooCommerce > Product Catalog > show categories. But on the shop page are products. How can i set so, that on the shop page would be categories?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi, actually in the shop page are also products with Strorefront theme. I disabled also all plugins except for WooCommerce and same result – no categories.
If it doesn’t work with other themes as well then it seems to be not related to our theme. Probably, you have some issue with WooCommerce plugin. You need to refer to plugin’s documentation or contact their support for help.
Hi, I did not find this category under the product category Fashion, Where should he be?
https://prnt.sc/t1i0vl https://prnt.sc/t1i1le thank youHello,
You can configure this menu in Appearance -> Menus and add/remove any categories or other menu items.
Kind Regards
Found problem with filter try your self – if you pick in side bar filter color, or size etc. and then press cross to cancel this filter, cancelation doesn’t work if it is the last filter, or if you pick only one filter ( for example green color) and then you can’t cancel it press on cross in side side bar filter just press clear all filters or cross with filtered name above the products.
Hello,
Thank you for noticing and reporting this issue. We will fix it in our next theme release for sure.
Kind Regards
Hello, Do you have a sticky sidebar yet for this theme, this is now common on premium themes, I would buy your theme if this was an included function. Thank you
Hello,
Sorry, but there is no sticky sidebar option in our theme at the moment.
Kind Regards
Hi, is there any possibility to have different “customer types” in the checkout?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
hi, how do i put the apply coupon code at the top of cart and checkout page instead of at the bottom?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
hi! i have made a purchase of your theme a week ago and I have send a message on the support link, but i have not receive any reply. Could you assist how does this support works. It’s urgent. Thanks!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If you already created a topic without a reply, please, send us a link to this topic so we can check it asap.
Regards
May I’ve the the documentation to how to add a custom age filter.
https://snipboard.io/zmqo7k.jpgI want to create a filter like this with attributes custom age.
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi, Best Seller, featured, Sales Is the product fully automated, or is it manually operated?
https://prnt.sc/t0zekhthank you Lou
Hello,
Featured products are ones marked with “star” in the products list in Dashboard -> Pages. And sale products are products with sale price set for each product.
Kind Regards
Hi guys, I have problem with Wpbakery Page builder, it doesn’t work in backend mode. In frontend it is working. I think it happend after last wordpress update. Plugin needs update, it’s still 6.1 with your theme. Can you provide me update to 6.2 version?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Ok, I found the plugin that caused that issue. Are you considering to update the Wpbakery Page builder soon? Thank you for your reply.
We have the latest version of the WPBakery available. You can uninstall it and install the latest version via Appearance -> Install plugins.
Thank you very much, I got it.
Hi, I have 15 licences of woodmart. They are all in use. I would like to deactivate one to reinstall my server, but I can not see the activated purchase code for this site. That means, if I would like to reinstall woodmart, I won’t know which purchase code was used for the site. Is there a way to get a list of my purchase codes with their web site associations. Thanks.
Hello,
Thank you for contacting us. You can register on our xtemos.com website and add all your purchase codes to your account. Then, you will see all registered domains for each purchase code.
Kind Regards
After a theme update, the texts on pages and product pages no longer flow around images. There is only one line of text next to the image and the rest of the text below it.
What do I have to activate in the CSS Generator or WPBakery CSS Generator to make the text flow around images again?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
I figured it out. I had to activate “Gutenberg” in the CSS Generator.
Great, we are glad that you sorted it out.
Hi, How can i buy it for multiple websites?
Hello,
You have to purchase one regular license per website. Sorry, but there are no multiple websites licenses available.
Kind Regards
Dear, Thanks for your reply. For every website, i have to pay 59$ again?
Yes, it costs $59 per website.
Hi, I have an issue with the revolution slider, the changes are not reflected on my website.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
How can I download or change the font of the site https://prnt.sc/t0fon5
Hello,
Read our documentation about our theme’s typography settings https://xtemos.com/docs/woodmart/advanced-typography-settings/
Kind Regards
