102 comments found.
can I save a particular row from demo and save it, then past it on another demo page ?
Yes, you can
okay if I purchased the support license can you answer me some questions ?
yes, sure, with Themeforest purchase you get 6 month free support, you can ask any question, we answer very fast.
Hi guys,
Nice theme! I would like to change the main color (the dark blue), however, as far as I can see it’s only possible to change the accent color. How to change the main color???
Regards, Jeroen
Hello, please open a ticket in support website, provide link of the page where you want to change color and wp access, we will inspect all from inside and give the solution: ninzio.com/support
Hi
first of all, thanks for this fine theme.I purchased it from envato elements.
I have a simple question:
I would like to know why every ( long address email ) or ( long mobile number )
scrolls down and does not appear on a single line (as usual on any theme). see this screenshot shown the problem:
https://imgur.com/a/rcvfMMW
Hello,
It is very easy – that section use 2 columns, that’s why email is located in first column.
p.s. Items downloaded from Elements, have no support, so for further support you will need to have valid Themeforest purchase code.
And don’t forget to update theme to latest important update ( theme files, WPBakery plugin, Rev Slider and WPRT addons plug )
I don’t know about this support policy.
any way I need to know if there is a doc or
anything explain how can I put the email on single line.
For support please open a ticket in support website and provide themeforest purchase code: ninzio.com/support
It is clearly written in Envato Elements item description, that items downloaded from Elements have no support.
Hey, do you want me to pay annual license for envato elements with high cost to download your theme, then purchase it again from themeforst in order to only fix your fetal mistake in work!
Please read Envato element item description carefully.
I purchased a license from envato elements and
downloaded your fine theme.I just wondering how
can I delete the copyrights on the footer
Hello, first of all pls note that only items purchased from themeforest have support, so for further support you will need to have themeforest purchase.
To edit bottom text goto wp admin panel > appearance > customize > bottom bar
How do I get the Wawify Effect to work?
For support please open a ticket in support website and provide your themeforest purchase code, website link:
ninzio.com/support
Hello can the theme or builder customize the Raw Seperators? Means times oblique or jagged or whatever.
Yes, theme have divider / separator elements inside.
Yes, theme have divider / separator elements inside.
???
All elements shown in your example are available in Bauer theme also.
The woocommerce plugin is broken and has my site down. Please advise?
If you updated WP to WP 5.6, so please wait theme new update soon, because it is big update and we are working on it.
Until that please downgrade your WP version to WP 5.5.3 using “WP downgrade plugin” and all will work fine. You will get an email about theme new update very soon.
Regards
Hey. Love your theme!
How can i change the Logos of the subpages? If i change it in the Customizer(Customizer > Header > Logo) it only changes the Logo on the Front-Page but not on the sub pages like https://ninzio.com/bauer/services/ for example.
Thanks!
1. In theme you have 2 places to change logo: first one is to set global logo for exact header version via customizer. And the second place is to set logo via page extended options for that page only, please goto page editor > and under WPBakery page builder you will see page extended options and option to set custom logo, remove logo from there, and your global logo set via customizer will be set.
2. Also please read documentation for header versions and how to apply them correctly, to understand more how theme works with headers and header versions: https://ninzio.com/bauer/help/
3.Also please note that theme have multiple header versions with separate options, pls read more about this in documentation
Great that was exactly what i was searching for. It is working now! Thanks a lot 
Welcome, contact us if you will need something else.
P.S. And we want to ask you to give 5 stars if you like our work. It will help us a lot to continue developing this theme
To rate go to http://themeforest.net/downloads
Bauer | Construction and Industrial WordPress Theme
https://themeforest.net/item/bauer-construction-and-industrial-wordpress-theme/23904858The Problem here is about owl carousel support in Safari & Mozilla Firefox Last Versions editions, as files attached the slider not fully loaded to the page so it affect the shape of the page during loading and separate images from applying slider effect , the slider greatly works in chrome and all of it’s all versions except chrome & safari, how can we make the support for those browser as chrome , the owl files and it’s version is determined without any problem
links to check https://elfany.com/ https://elfany.com/projects/ https://elfany.com/ar/%d8%a7%d9%84%d8%b1%d8%a6%d9%8a%d8%b3%d9%8a%d8%a9/ https://elfany.com/ar/%d8%a7%d9%84%d9%85%d8%b4%d8%a7%d8%b1%d9%8a%d8%b9/Answered via support website.
Hi, can i sue Elementor to design some pages and use the the theme and plugins as it is?
Thank you
No, theme is compatible with WPBakery page builder plugin only.
how to manage slug category in article ?
Hello, please open a ticket in support website and provide your themeforest purchase code for further support: https://ninzio.com/support/
how to change text in protofolio “View project” ?
Please open a ticket in support website and provide your themeforest purchase code ninzio.com/support
Hello,
I bought the Bauer theme today from Envato, and for some reason the top bar stopped working and cant be accessed through customizing. Please answer quickly because i have a deadline tomorrow.
Thank you
Please open a ticket in support website or email with your website link and wp access: support (at) ninzio.com, ninzio.com/support
Hi, I’m having trouble finding where to change the color on the icons and selected tab.
Hello, please open a ticket in support website, provide link of the page where you want to change color, give us your wp access, we will inspect from inside and give your the solution:
https://ninzio.com/support/Will do, it wants me to enter my purchase code. Where do i find that?
Hi,
I have a question about the element “Images Slider or Grid” which has no possibility to stop the autoplay option and I would like to know how could I add that option. Could you help me please?
Thanks in advance
Hello, please extend expired support and open a ticket in support website, we will write custom code for you to solve this task:
provide website link
ninzio.com/support
Regards
The support expired a few days ago and I only need to solve this issue and the project will be finished. Could you give me that “extra ball” in order to adjust that issue?
ok, please open a ticket, we will have a look. For support after this issue, you will need to extend support period indeed.
Thanks
THANK YOU VERY MUCH!!! General tickect sent…
Will answer now.
Hi again,
I am translating the site to a second language with WPML and I run into a problem when trying to translate the “Header Button”. Please check >> https://tinyurl.com/yceqoocg
Could you help me? What is the correct procedure to translate this “Button Text” and “Button URL” into a different language?
Thanks again
Hello, here are detailed instructions how to translate dynamic strings in customizer using WPML: https://wpml.org/documentation/getting-started-guide/translating-theme-options/
Thank you very much!!! You are the best!!
Hi again,
I have detected that “Action Box” block’s Open in a new Tab feature is not working if NO option is selected cause it opens in a new tab always >> https://tinyurl.com/y7vcznhk
Could you have a look please?
Thanks a lot.
Hello, please extend your support, because it is expired, open a ticket in support website, we will inspect and give you solution: https://ninzio.com/support/
I understand that this matter affects the template in general and not my project in particular, so I have detected a bug that should be solved and added to a later update.
Therefore I do not consider it necessary to carry out the extension of the support service, don’t I
Could I just open a general ticket?
Thanks again
Hmmmm, above a lot of questions with expired support already answered, it would be fair to extend support from your side. Open a ticket we will have a look and give you custom solution for this case.
Regards
Hello, can you help me? I bought your template. I need to make a site in 3 languages (English, Russian and Ukrainian) tell me, with which module you can make a site in 3 languages? to do the translation correctly. Because now I put the module – and it translates everything except the cap and footer. thanks
Hello,
1. If you use Polylang plugin, here are detailed information how to translate footer widgets in different languages: https://www.pixelemu.com/documentation/wordpress-tutorials/multilingual-wordpress-site-polylang
2. If you use WPML here is info for WPML: https://wpml.org/documentation/getting-started-guide/translating-widgets/
Regards
P.S. And we want to ask you to give 5 stars if you like our work. It will help us a lot to continue developing this theme
To rate go to http://themeforest.net/downloads
Hello,
I can’t login to the support system, I get an error when I try to log in. This is the message I get: Error – 401 – cant-login
Invalid Nonce
Can you fix this please? Thank you
Hmm, very strange, we will fix this for sure, pls email us your username ( email registered in support website ), we will check:
support (at) ninzio.com
p.s. You can also ask your question via email, no problem.
What is the e-mail adress I can use to send my question?
Paypal account is not a reason. Pls ask via email, we will answer fast and with a pleasure. Email is support@ninzio.com
Where can we find the .PSD file for this image https://ninzio.com/bauer/wp-content/uploads/2019/05/about-main-1.png
The design is nice but the theme is made difficult to edit by the use of custom images rather than modules to insert our own images. Can you please assist.
Hello, This theme do not include PSD files. For further support please write from the profile , from which you purchased theme on themeforest.
Regards
Hi, Do you mind helping my to troubleshoot the Cloudflare integration? As soon as I set up Cloudflare, WPBakery stopped working on my website.
On my friend’s website, Cloudflare + WPBakery works well, but he has a different version on WPBakery.
Could you point me to the right direction?
Hello, for support you will need to extend your aupport period, because it is expired. Then open a ticket in support website with your uestion, website link and access.
Ninzio.com/support
