12798 comments found.
How do you change the drop down Menu Logo out? Having a hard time finding?
Hi there,
You should be able to change the logo with our Header Builder in Dashboard -> WoodMart -> Header builder. Read more information here https://xtemos.com/docs/woodmart/header-builder/setup-logo-image/
Or you mean something else? Could you please send us some screenshot with examples so we can understand what do you mean?
Kind Regards
Hi, great theme with brilliant features build in. I was looking for a similar theme and finally found your theme. I am planning to purchase your theme today for my existing ecommerce site running in Betheme, just few questions before that, kindly clarify so I can get some insights :
1. When clicked Add to cart button on a mobile version, instead of the cart popup opening, can a message appear inside the product image itself saying “Added”. Or is there any other option available close to this?
2. On a single product when add to cart button clicked, is there an option to show first the no of products to be added like +1 button to appear and then after increasing the products and give add to cart finally. Let’s say I need to add 2 products for the same single product, instead of going to the product page and increasing the no of products and then give add to cart, can I do it in the same page with Ajax.
3. When adding a count for a product in the shopping cart page, without clicking the UPDATE CART button, is there an auto update option available where instantly the total value gets changed and increased or when a product is removed the total value gets decreased without clicking the UPDATE CART button?
4. Can I have sticky categories list on the header in the mobile version? I have 10 categories with 30 products each, so when I click a category, it should display 30 products under each category and when I move to the next category, accordingly the products displayed should change. Similar to the one you have it in Organic theme and can this be linked to the Shop button on the footer sticky bar on the same mobile version.
Hello,
Thank you for your question.
1. We have two actions after adding to the cart: show a popup and display widget. http://prntscr.com/t6zqil
2. On the next update, we will add the option to enable quantity buttons on the product grid. http://prntscr.com/t6zv32
3. Unfortunately, there is no such option in our theme.
4. Unfortunately, there is no such filter in our theme.
Regards.
Hi, thank you for your response. Point 2 is the most important and required update and glad you are adding that in your next update,
1. Any idea on when this update will be live?
2. Just on point 4 you say there is no such filter option available on header sticky, then can you please confirm this option available under your Organic theme.Can i place this (see the screen shot) at the top of the page in mobile version and link that under shop button. https://prnt.sc/t72cpr
3. Last question before I buy your theme today.. Can I add Home button in the sticky footer menu in the mobile version. Like I need the below menu in this order on the footer sticky menu.
(Home) (Shop) (Wish list) (My account) (Contact us)
Hello,
1. Our next theme update will be relased after a few weeks.
2. Sorry, but it not possible.
3. Yes, you can. http://prntscr.com/t7ds33
Kind Regards
Yes thank you for your response, have made the purchase along with the extended support for 1 year, will check with you for any assistance while creating the website.
Hello,
Thank you so much for purchasing our theme 
Kind Regards
Hello! Can you tell me how to make the product attributes appear under a brief description in the product card?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I would like to use VisualComposer instead of WPbakery, is this possible? Is it compatible?
I would like to use the Dynamic Content function (which WPBakery does not have)
Thank you
Hello,
Our theme is compatible with WPBakery only. We didn’t test it with VisualComposer and can’t guarantee its full compatibility.
Kind Regards
Hello, will you participate in the mid year sale?
Hello,
Thank you for your question. We will not be a part of the mid year sale.
Kind Regards
Hi. How do I turn off displaying tags on the category pages?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
We have faced a severe issue on this theme. It is not working at all on our production server. Already booked support ticket on your website. This is our thread number ”#206003”. Can you please check and resolve as soon as possible?
Hello,
Thank you for choosing our theme for your project. We have already answered your question on our support forum.
Kind Regards
Hello,
You can turn on this function in WordPress Dashboard -> Appearance -> Customize -> WooCommerce -> Product catalog.
Kind Regards
Catalog mode removes the functions of the store. And the example demo is a store. I want the shop page to show categories, not products, just enter,
It is not about the catalog mode option in our Theme Settings. Check this option in WordPress Dashboard -> Appearance -> Customize -> WooCommerce -> Product catalog.
thanks!!!
You are welcome!
Excellent service and excellent theme !
Hello,
Thank you very much!
Kind Regards
Hi you can reply to the email I sent you.
I need to have an answer before I buy.
Thank you
Hello,
We have replied to your email 4 days ago already.
Kind Regards
Hello 4 days ago I received your email to which I replied immediately. I’m waiting for an answer. Thank you
We didn’t get the reply. Please, send us another message via the contact form.
ok, sent
I bought this theme a while back but today when i tried to activate the theme it says already activated , i have never used this theme ever in case it is activated please deactivate we have never used ever
Hello,
We are sorry that you faced such problems with our theme. Please, send us a message via the contact form on our profile page and provide us your purchase code and screenshot that you get when trying to activate the theme https://themeforest.net/user/xtemos
Regards
Is there any deal/discount coming soon for this theme?
Hello,
Sorry, but there will not be any discounts for our themes in the nearest future.
Kind Regards
if we want to buy 2 accounts for the same theme (Demo Default) 1- one for marketplace 2- and one for restaurant) I have two questions : 1- this theme is native for mobile apps? 2- if the buyer needs to add flavor to order, we can put this option or plugin?
Hello,
Thank you for being interested in our theme.
1. Our theme doesn’t have native mobile apps. It has a fully responsive layout that looks great on any device.
2. This function is included with WooCommerce by default and you can check how it works here https://woodmart.xtemos.com/shop/accessories/smart-watches-wood-edition/
Kind Regards
I cannot change the name of the filter on the loco translate like any other name https://prnt.sc/t4jieg
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Is it possible to move the billing email to the top on the checkout page like Flatsome? This is very helpful for getting email addresses entered first for abandoned carts if the customer navigates away.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,
i would like to know how to change the menu color on the left side.
Thanks in advance 
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Done, issue #205491
Hello. How can I change the color of the button in the contact form?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, i want to change the text of ” Return to shop ” button, but i can’t find this in the documentation …
Thank you
Hi,
You can translate or edit all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
We suggest you to keep translated files in wp-content/languages/themes/woodmart-pt_PT.po folder.
Kind Regards
Hello..are you support RTL? I dont see it .please show me in detail
Hello,
Yes, our theme fully supports RTL and you can see how it works here https://woodmart.xtemos.com/home-rtl/?rtl
Kind Regards
Hello Team, Please guid me how to fix the navigation : http://store.srlabs.in/ I have just installed theme and downloaded the demo content.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Done, Send the details too.