97 comments found.
Hi How and from where do i import the homepage-version-2 demo ? i have currently imported the demo but it only shows version-1
Hello,
Both the homepages are included in this demo, please navigate to Pages and search for Homepage Version 2 from the list of all the pages. Still can’t find? please submit a ticket here – https://slashcreative.ticksy.com/
Thank you!
Got it and thank you for the prompt reply!
Just need to turn off the GET QUOTE and BOOK FREE DEMO buttons from the menu. Can you let me know without Support Ticket?
Hello,
If you want to remove these buttons from the menu, Simply navigate to Appearance > Menus and choose Secondary Menu ( Right Aligned Menu ). Remove both items from the menu or delete the whole menu to turn it off.
If you want to change the type of button, expand the menu item by clicking on the down arrow on it’s right side. From the drop-down, you can change it into Simple Menu Item, Bordered Button or Simple Button.
If you still have problem and need detailed information, please submit a support ticket.
Thank you!
Hi, Pre-Purchase question:- Is woocommerce will work perfect with this theme ?
Regards
Hello!
Yes, the theme is compatible with WooCommerce and we have a bunch of options to easily manage the main parts of WooCommerce.
Thank you!
Hello,
1. How to put background as on demo secondary menus at right on Book now and border on Get a quote ? see: https://www.screencast.com/t/cpI14L99
2. How to disable all social media icons without URLs. Because they are shown even after removing # fields on theme options
Hello,
1. Navigate to the menu item and expand it by clicking the down-arrow icon. You will find a drop-down named “Menu Item Style”. Choose an option to convert the menu item into the Bordered Button or Simple Button.
Have a look here – https://prnt.sc/s8dt8u
2. First of all, you will have to put the # back in the fields under Social Media tab. Once you done, navigate to SC Options > Header Navigation > Navigation Layout and scroll down to the bottom. Here you will find Check-boxes to enable/disable the specific Social Media Icons.
Here’s the screenshot – https://prnt.sc/s8dvky
If any problem, please submit a ticket for detailed information – https://prnt.sc/s8dvky
Thank you!
hello can you tell me how to change the background color and the term “learn more” in the service box? Thanks
Sophie
Hello,
You may need to add some custom styles to change the colors, please submit a support ticket here for a detailed solution – https://slashcreative.ticksy.com/
Thank you!
How to change the main homepage image overlay colour see: https://www.screencast.com/t/A4opMf59z
Hey! Please submit a ticket here – https://slashcreative.ticksy.com/
Thank you!
Ouffff even a simple question to say how to change overlay colour of main homepage image you require a ticket!!!! since on your documentation it lacks that info. I truly believe simple question answer could be put here. Because before asking I searched on comments to see if someone else asked it before or not. If you did reply to first person who asked I could found and used that same answer and in the end it would have saved your time and mine.
Navigate to Row Settings of WP Bakery Page Builder and scroll down to find Overlay Gradient Color. Simply put the Gradient Code here in the input field.
Thank you!
When are you going to update the theme? The new woocommerce gives notification that theme files are outdated for latest version of plugin.
We are currently working on a big theme update and will be uploaded really soon. Thanks for the patience.
Please submit a ticket at https://slashcreative.ticksy.com We will help you with the updated woocommerce plugin.
How do you disable social media icons that have no URLs?
Please submit a support ticket at https://slashcreative.ticksy.com/ Thank you!
Hello Ive just purchased the theme and tried to install. The message I get is:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please can you assist
Thanks for purchasing the theme,
This error occurs when the theme is installed incorrectly. After downloading the package from ThemeForest, you have to extract the package. Once it is extracted, you will find moppers.zip file which is the actual theme bundle. Now upload the moppers.zip file to your WordPress and it will be installed without any problem.
Or you can just download the installable WordPress files from ThemeForest. Navigate to Downloads > Moppers Theme and click on download button. Choose the option “Installable Wordpress files only” and download the theme. Try uploading this package.
If you still got the issue, please submit a ticket at https://slashcreative.ticksy.com/
Thank you!
Im trying to see the live preview of the theme and I keep getting an error message. Is it down?
We’re sorry for the inconvenience, our site is down due to the migration to a new server and it will be backed up soon. Thank you!
Hi – why are the buttons in my nav menu not displaying like the demo? https://savanconsulting.com/aqc/
all good figured it out
Glad to hear, Please create a support ticket here https://slashcreative.ticksy.com/ We will ensure the best and fastest support for you.
It’s ok I figured that out. Can you just tell me how to change text color of header menu buttons please?
nevermind worked that out too
Awesome 
Hello,
Your theme has a small problem with the tablet breakpoint. on the 992px breakpoint it shows both the mobile menu trigger as well as the desktop menu.
The desktop menu also doesn’t align with the logo.
P.S I am writing all the bugs I notice not to criticize you but because I think this is one of the best themes I have purchased on Themeforest and I want it to be as great as it can be
Thanks for your feedback and we appreciate your efforts to help us find the bugs. As you know the theme has a complexed structure of settings, we are working on bugs and releasing timely updates to make it as stable as possible.
We are coming with more themes very soon and we want them to be perfect. So the feedback from users is much valued by our team. As you are an experienced author, we would love to hear some detailed feedback via email or our support system – https://slashcreative.ticksy.com/
Thank you very much again.
No problem.
One thing you should not assume is that the theme will be used in English. So make sure to make strings fully translatable.
I found a issue in moppers\woocommerce\myaccount\dashboard.php where some strings are not translatable – “Welcome to your account” is one example.
You should go through each file and make sure everything is translatable. And do not forget to update your .pot file at the end. most people don’t know how to update it and then they will not find the new translatable strings.
Thank you again! An update will be pushed soon.
Can you quickly help me. I can’t seem to find where the placeholder value for the “First Name *” on the checkout page is coming from. I want to translate it in the language the website is in.
Please generate a support ticket at https://slashcreative.ticksy.com/ We will fix your issue quickly. Thank you!
Another improvement you should make is in the way that currency is shown. In the cart preview, the currency is always shown before the value which is wrong from my point of you. You should take in consideration the “Currency Position” setting from wooCommerce and place the currency symbol according to that before or after the value.
Hello,
You have an error in the child theme – you named functions.php just function.php ( missed the S at the end) so even if you activate the theme the style.css of the child theme is not loaded!
Also you should be using get_stylesheet_directory_uri() to add the child theme stylesheet. get_template_directory_uri() gets you the path to the main theme stylesheet!
Thanks for the feedback! We will push the update after fixing the issues.
Hi, can you please make a screenshot how to ad background image on homepage? Thank you in advance
Hi. Just purchased the theme and I cant find the option to add images to the slider in the main page. (images are missing). Can you advise me on how to add images?? Thanks
Please generate a ticket at https://slashcreative.ticksy.com/ Thank you!
Have placed a ticket and no reply. Post the answer here please. Have no time .
Sorry for the delay, but you placed the ticket 4 hours after posting the comment and our support wasn’t active that time. Our support timing is 8 am to 12 am ( GMT+5:30 ) Thank you!
Thank You Sir
Hello.
Nice job on the clean design of this theme
If you ever consider adding RTL support to your WordPress products, please take your time and have a look at our website and services at https://dr-rtl.com
Regards
do you have a scheduling and payment system?
Hey,
Sorry, there is no scheduling system in the theme. For such features, you can use any third-party plugin. We can help you setting up such plugins for your website.
Thanks!
work with amelia booking plugin?
There is no restriction for using a plugin in any theme. If you want to use a premium plugin like Amelia, they will support you for setting up the plugin and other technical issues. If there is something wrong in theme related to the plugin, we’re here to help you.
Thanks!
How do you add the demo content?
Hello,
For importing Demo Content, Navigate to SC Options > Demo Importer. Here you will find the option to import the demo content. Make sure you have installed all the required plugins first.
For more information, please create a support ticket at https://slashcreative.ticksy.com/
Thank you!
Are you able to change the color scheme on the website?
Yes, you can change all the colors easily along with tons of other options.
Hi! Is there an option to make the menu sticky? Do you have a sample demo of the menu being sticky? Thanks!
Hello, Yes, you can make the header sticky and the theme has total 5 types of header navigation with tons of options to customize. Here is the sample with sticky menu – https://slashcreative.co/clean-theme/ Thanks!
