300 comments found.
Hi, is possible have PSD with theme?
Hi, Thanks for your email. Sorry, you need to purchase PSD separately.
Best Regards
Is there a way or customised CSS to hide the “comments” line on each of the blogs?
Hi, You can use custom CSS to hide the comments.
Best Regards
Revolution Slider isn’t working with IE or Edge. Is there a fix for this? See https://globotest.com/ebm on IE or Edge and it is crap.
If there is no fix, can you consider using https://smartslider3.com/
- So Support comes here – pretty sad!!! *
Where is the 24/7 support?
Hi, Thanks for your question. Revolution Slider is a third party plugin we include our theme. Can you please check the Revolution Slider issue on the latest version of the IE or Edge.
Best Regards
So can I replace Revolution Slider with another product and it won’t screw up your theme?
Hi, Thanks for your reply. yes, you can replace Revolution slider with another product.
Best Regards
Why doesn’t the the top banner work on IE or Edge? – https://globotest.com/ebm is my testing site that I am working on before going live.
Hi, Are you check your website with the latest version of the IE or Edge?
Best Regards
It is IE 11.900.18362.0
Hi, where do you change the Text “Blog Posts”? Normally on a title.php page but can’t find one with your theme.
Hi, Thanks for your question. You can easily change the text via the theme options. Please check the theme option carefully not need to edit any PHP file to change the text.
Best Regards
Where? I have looked everywhere and it won’t change. I am talking about the H2 Line that says “Blog Posts” above the breadcrumb line
Best Regards
I already changed that but it doesn’t update the page – see it here – https://globotest.com/ebm/mawscode/
Hi, Thanks for your information. we just fix your blog page breadcrumb title issue and release a new version. please download and install the latest version. we hope it solves your problem.
Best Regards
Hello,
How can we set up the others languages ?
I need to put our website in English/Spanish/Chinese but we can not find where we have to go to set up that.
Thanks for your help
Hi, Thanks for your question. Our theme is multilingual read but it not under our theme support to set up your languages. Please use some multilingual WordPress plugin to translate your theme.
Best Regards
Hello good day, I bought your theme but i’m really finding i hard to make it full width and also i did think there was meant to be a tracking page. i await your reply
Hi, Thanks for your question. We include the Elementor page builder WordPress plugin so you can easily make it full width. If you search on google about it you can easily figure it out also a tracking system it, not our theme feature but we try to add this feature into our next release soon.
Best Regards
I would like to create a post grid, where only posts from one category will be shown. I was searching in the blog grid but there is no such filter.
Please tell me how can I do that?
Thanks
The same problem like EQ..: when i change post in services page where are Air, Ware, Road and Ship transport and updated nothing change in my website. wheni go to www…/services/road-freight-services/ nothing change. I cannot editing any post in services page. Thanks in advance..
Hi, Thanks for your question. We include the Elementor Page builder. Please edit service content with the Elementor page builder. We hope it solves the issue.
Best Regards
I can’t import the demo contents, and I got this error “Error: Not Found (404)”
Regards
Hi, We check our theme and everything is working fine here. Can you please try it again. Sometimes demo content not importing because of server upload limit time.
Best Regards
8a760577-92a4-4747-805c-f2642dea063e – 13 Jun 2020 REGULAR LICENSE
Dear support team, I am having issues editing the service section on this theme, but let me say great theme so far, I bought 2 different themes before hoping to be able to build my own website, never made it so far I think I am o the right path.
Hi, Thanks for your comment. You can easily edit the service page using the element or page builder.
Best Regards
Elementor is not activated when I try to any section on the services.Can you share an email so I can send you some screenshots?
from the service menu (Airfreight, Seafreight, Warehousing….when you click on one of these sections, it takes you to different page of that section but in that page, elementor functionality is not there, by just editing it does not save the changes, is there a different way to edit these sections? This is first website, any detail support will be appreciated. Thank you for the support.
got it figured out, the functionality only works on the child theme .
Dear author i’m facing trouble with the theme i’m not able to change the color of some text and some fonts please assist…..!! i.e 0 Comments call us now and request quote and all that CSS buttons or slider buttons …. please help…... i need to change them to dark brown to match the theme….!!!
Hi, Thanks for your comment. We include all the color change option inside the theme options. Please check the theme option carefully.
Best Regards
i did check all the options johan that’s why i’m seeking help…. its not changing the Default theme color..even if i change the color…...!!
hi how we can remove the translation flags widget and track your order button near Main Menu and place it on the top Menu
Hi, Thanks for your question. You can easily remove or disable the translation, track the order button via the theme options page under the menu settings also customization work is not under our theme support.
Best Regards
can i add a tracking number and track packages???
Hi, Thanks for your question but tracking features is not available right now. We try to add this feature as soon as possible.
Best Regards
Hi i have raised a query 2 days before i am unable to edit anything through geoport options and top menu items and main menu items, it shows failed and not update anything can u please guide for it
Hi, We already answer to your email.
Best Regards
Hi, I have just installed the theme, but i am not able to customise or change anythin through GEOPORT Options, also i am not able to add menu items beyond the links currently present, i can shuffle them but cant add more links than what are present by Default.
Hi, We already answer to your email.
Best Regards
Hello, I am using Home 1, and I want to modify the part of the Header where is the email , phone, Carrer and Terms & Conditions, where can I do it?
Hi, Thanks for your comments. You can easily update the header top part elements text via the theme options page.
Best Regards
Please add a tracking system
Hi, Thanks for contact with us. We try to add this feature in future updates.
Best Regards
Hello HTML is availabl ? Where can I get it or can you help me?
Hi, Thanks for your interest to purchase the HTML version but it not available right now.
Best Regards
Hi there! How can I translate the header with wpml ? Thanks a lot!
