142 comments found.
I have this error in homepage… We’re sorry, an error has occurred while generating this content.
Pls contact us via email: tokithemes@gmail.com we will check for you
i send my info for the email: roger.gutierrez@gmail.com check please!!! is urgent
Ok
I have 2 months waiting for a solution, they send me an email saying that it is actually solved, no! Will you be able to help me with my problem? The add to cart button on Homepage does not launch the popup confirming that the product was added to the cart, the other errors no longer matter to me, only that one, help me?
Hi, You still don’t add product to home page. It’s not problem of theme. we will add then let you know about that. Thanks!
Forgive me but you are not reading the problem well, pay attention if it adds it, but it does not launch the confirmation popup that the product was added to the cart, because you are not trying to help me at least, I have sent 3 emails and they do not respond to me, because this bad attention? Will they be able to help me, yes or no?
This is your email: https://prnt.sc/tzaatt or you sent with other email ?
yes it is!, the problem is with AJAX in the blocks of the home page! check please!
We don’t see your report in this email. Pls let me know via email
thanks is DONE!!!
The blog in your demo is strangely formatted for mobile, showing a full list of blog categories and related posts before showing the content which is bad practise. Do you plan to resolve this in a future update?
Does the theme account for websites that use the Magento feature to show products including + excluding tax?
HI, We will update blog today. Does the theme account for websites that use the Magento feature to show products including + excluding tax? => You can set tax in admin setting. Thanks!
There’s a lot of spelling errors on the front end, I will make a list and submit them via email for you.
Okay, It’s demo site. you can send us, we will fix for you.
Dear Sir, Can you add 360 degree image view extension also. also can you add these two option for product for everyone in the theme as you have added for someone here. Hello, We included two options for you: http://blueskytechmage.com/ayo/organic-greenhouse-tomatoes.html http://blueskytechmage.com/ayo/en/15kg-box-small-lemons.html Also Sir when you will add the AMP and PWA extension. Also when the new theme which is shown in demo coming soon will come Thanking you
HI, We included the link with custom options function of magento. We will release AMP next month. We will release new demo after 2-3days. Thanks!
Theme design is very good. But installation document is limited to xamp or localhost. If you can add hosting based installation it will be helpful.
Hi, Pls send ticket to our email: tokithemes@gmail.com we will guide you
I have sent my issues to you via email, please check it and answer me ASAP
Hi, We answered your ticket pls check.
Hi there. I would like to purchase the template today. By any chance I could get the discount which was active in the last days (Covid-19 dscount – $40)?
HI, We released new version and upgraded many functions in this theme now. This is normal price, We will increase the price to 99usd -> 129usd then we upgrade AMP and PWA extension.
Ok. Thanks anyway
You are welcome, Pls let us know if you need to help anything.
Your advertised PageSpeed scoring does not match the PageSpeed current metric.
Current scores
Mobile: 10 https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fblueskytechmage.com%2Fayo%2F&tab=mobile Desktop: 37 https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fblueskytechmage.com%2Fayo%2F&tab=desktopHi, is it possible to work any B2B market place module ? like alibaba.com
yes. our theme is Compatible with all marketplace module
It’s compatible with Magento 2 ver 2 3.5?
Hello, Yes the theme is working fine with Magento 2 ver 2.3.5
Can there be option for product? Like different options reflect different price? or the price will change by the input of size, if customer input different size and the price will change accordingly.
May I ask do you need 3rd party extension to achieve this?
Hi, You don’t need 3rd party extension. We included the function. Thanks!
what about is it possible to set price per unit? For eg, price by weight or height whereby user can input their desired unit and the price will be calculated accordingly?
Does the search bar use Elastic Search?
Hi, This is search by ajax. don’t have Elastic Search. Thanks!
Hi, I am interested in buying this theme but not sure how it will work with our multivendor extension. Can we do a Q and A before buying?
Hi, Thank for your interested, Pls contact us via email : tokithemes@gmail.com. Thanks!
When I imported data, the following error occurred:
https://photos.app.goo.gl/ZZHJvKhhKtzuHQMk7「 SQL query: Documentation
/!50001 CREATE ALGORITHM=UNDEFINED */ /!50013 DEFINER=`` SQL SECURITY DEFINER / /!50001 VIEW `inventory_stock_1` AS select distinct `legacy_stock_status`.`product_id` AS `product_id`,`legacy_stock_status`.`website_id` AS `website_id`,`legacy_stock_status`.`stock_id` AS `stock_id`,`legacy_stock_status`.`qty` AS `quantity`,`legacy_stock_status`.`stock_status` AS `is_salable`,`product`.`sku` AS `sku` from (`cataloginventory_stock_status` `legacy_stock_status` join `catalog_product_entity` `product` on(`legacy_stock_status`.`product_id` = `product`.`entity_id`)) */ MySQL said: Documentation
1959 – Invalid role specification ``
」
please help me
HI, Did you download latest version on themeforest? Or Pls contact us via email: tokithemes@gmail.com we will check for you. Thanks!
Instruction says quick package includes database, but the folder database inside quick package folder is empty.
Edit: Got the database. Getting this error while importing “ERROR 1959 (OP000) at line 21041: Invalid role specification “
Pls send ticket to our email: tokithemes@gmail.com we will check for you
ticket already sent but you may ignore this one. I Got it working. Removed definer statement from sql line 21041, import was successful. Thank you for prompt response.
Great, pls contact us if you have any questions or problems we happy to support you.
What is the support system for this theme? I have emailed a few questions.
Okay, We will support via email. Pls wait we will check soon.
how do we upgrade new version with out change on data ? i am not sure is there any option like child theme?
Hi, Pls contact us via email: tokithemes@gmail.com we will guide you.
Have just purchased, after install following the guide still having issue on setting the theme works.
Pls contact us via email: tokithemes@gmail.com we will check for you
Hi all,
We upgraded new version : Fixed installing base package. Thanks.
I would like to replace the color code #ff9300 with #ef6308 what can I do?
Yes, Pls contact us via email, we will help you.
