338 comments found.
Need my money back. It has been the worst experience of my life dealing with you. I don’t think you need the history of what i have gone through. despite my escalation to themeforest, you and your team have not improved in your support and i can’t take it any more. I have decided not to go ahead with using your template anymore for my business. I should ideally ask more money from you since you have used me as a tester to fix major issues in your template, but I am good with getting just my money back. I can’t put a value of the time you have me wasted on you.
Hello,
Please send me a refund request here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Best Regards!
Done. Please don’t take the same amount of time(3 months+) that you take to respond to the issues raised. I wish you well and may the almightly give you knowledge on how to take care of your customers.
We have refunded for you
WordPress 4.5 – Uncaught Error: Syntax error, unrecognized expression: a[href=#]:not([href=#])
Change this:
$( ‘a[href=#]:not([href=#])’ ).click( function() {
To this:
$( ‘a[href*=”#”]:not([href=”#”])’ ).click( function() {
update this dear developers
Hello webtop2014,
We have updated the theme some days ago.
Best Regards!
hi. I want to buy this theme but i need to see Demos of RTL version.. please if its possible let me see these demos too . thanks
Hello Erfan123,
We don’t have RTL demo. But the theme is full compatible with RTL language
Best Regards!
Hello, How do I modify the descriptions in the pricing tables?
Hello grevon,
You can go to Admin Panel > Products to edit product (Product Type => Listing Package) to change
Best Regards!
Thanks! Where do I find this shortcode [submit_job_form] to do modifications?
hello grevon,
What do you want to do ?
Please send us a support ticket here: http://support.apusthemes.com/
Ticket created: #004691
how to reNAME the URL slug /job/ for listings? please see ticket #004539 at http://support.apusthemes.com/
Hello bbernie,
You need go to Admin Panel > Settings > Permalinks to change
thank you for your quick reply (maybe you add that info at “Theme Documentation”)
You are welcome!
Is it possible to use the payment option “Ideal” for The Netherlands?
Hello DennisTal,
Yes, you can use that payment gateway
Hi I purchased this theme but realized all the listings are assigned to Job as the root category. How can I create listings which are not jobs. All the categories are automatically linked to jobs. A quick reply will be very helpful.
Hello stingo,
Please send us a support ticket here: http://support.apusthemes.com/
Best Regards!
Pre-Sale-Questions: 1. Is it possible to make the map icons shake on hover of the related listing in the listing-grid? Maybe via code-changes? 2. Do you plan to implement a booking-system or show how you integrated the woocommerce-booking? Do you plan booking by days or with time-slots? 3. Will you make date-search available?
Thank you in advance.
PS: The look of the theme is already great!
Hello AlexBernhard,
1) If you want, we can custom it for you
2) You can use WooCommerce Booking for the theme.
3) It’s not available, but if you want, i can customize for you
Best Regards!
Hello Love your theme. Best design. A have a few questions after carefully reviewing the demos
1. Categories have unique types and features? In the demo if I select Business then try to narrow by type I see Full time Part time Etc.
and the same features list Accepts Credit Cards Alarm System etc.
Can I add dedicated types per category? Can I add dedicated features per category?
2. On listing Pages can we display only the types per category Example Jobs will not have Business hours not Business Info?
Plesae please please tell me we can do this!
Thanks
Hello watergirl_2,
Sorry the theme is not support like that
Oh what a pain. Hope that you can support this in the future. thanks
Pre-purchase question I can set that users when they register can only access their profile and not the entire dashboard, that they don’t see the add list option and entire dashboard until they buy a “package”. It’s possible?
Hello fenoize,
Sorry the theme is not supported like that.
It’s only supported buy package to submit listings
Best Regards!
Hello, is it possible to disable the mobile header that’s default by theme so that the native custom headers work instead?
I have 3 headers with unique functions depending on what pages are viewed. This is impossible to manage on the mobile with only 1 header option.
Thank you 
Hi, is that possible or is there a way for this theme to give a commission to a user who add new listing or submit new listing?
Hello assalole,
Sorry The theme is not available that features
Best Regards!
Hello, I feel like your theme has everything I am looking for, however the ticket delays and limited changes are worrying me.. Would it be possible to purchase this them and if it doesnt do everything I need, return it within a day or two? I see this has been done with others, I just hope you can say this specifically for me. THank you!!!
Also, Is it possible to do a batch upload of content. Specifically, I would like to take information from YELP and load it onto my site all at once or in a large upload. This would be done with .CSV or.XLS
Hello warrenkean,
Yes, we will return for you, if you can not use the theme.
You can import listings with .CSV
But i’m not sure Yelp data is match with my theme data.
Best Regards!
Possible to buy and test? Get refund if not the right solution? I like the demo and features but the only way to know if it will work for me is to get my hands on it. Also, check how support work for issues.
Thanks
Hello watergirl_2,
Yes, it’s possible for you.
If you can not use the theme, we will refund for you
If you need any help, we will help you
Best Regards!
Thanks!
You are welcome!
Hi, I am going to buy this theme today, but before i make a purchase i have two questions:
1. On the listing page, can i add more filters such as adding one more between “Filter by Catagory” and “Filter by type”
2. Can i change the name of “Filter by Catagory” to “Filter by Main Catagory”?
For the reference i am talking about this page: https://prnt.sc/t8x2h4
Please answer me ASAP so i can buy it today.
Hello mrfahadkhan,
1) Yes, you can add more filters in listing page
2) You can change the name “Filter by Category” to your name
Best Regards!
finally i got a response from your support guy. Sadly, he is asking the same question that i answered almost 12 times, i.e. give me the url and username. i guess you are very blessed that you have all these great ratings with the worst knid of support anyone can provide
Dear Author, It has been 5 weeks now that the defects i reported have not been fixed and there is no update. All of these 5 weeks had 5 weeks of days and 5 weeks of night. Understood you don’t work in the night, but what about 5 weeks of days?
The support is very slow!!!
Hello Underc0de,
We don’t work at night.
Now supporter is replying all tickets
Best Regards!
any update on my ticket that has been opened now for 5 weeks?
another week passed and now we are above 4 weeks now and there is no solution in place for all the defects I reported. all your support guy is doing is sending one question in a day that i have answered 4 weeks back and passing time. I even told him the support ticket what his next question will be. I also know what your next response will be when I will ask why nothing has happened. You will say, we don’t work over the weekend. That is how one more week will pass. Next week, some more repeated questions will come, then you will say we are working on it and I will wait for another 1-2 weeks. I am confidant that this will be the story unless you feel you can change the story.
