46 comments found.
Hello! Where can I change the “Call Us:” label in the site header? I tried all possible methods, but nothing came out. The Loco Translate plugin didn’t help either. Thanks
Hi, Please give me information your site: link+Admin access to https://cmssuperheroes.ticksy.com/ or email: info@cmssuperheroes.com to we can check and show solutions for your site. Thank you!
Hello, can this theme support multiple language? I want to include Arabic in the future, thank you
Hi, If you want make site multiple language, You can use plugin WPML with our theme. Thank you!
My client has this theme running on their site, it has a license and has auto updates set. But I have noticed an error since the latest WordPress Core update, it now has this error that appears:
Your panel has bundled copies of Redux Framework template files that are outdated! Please update them now as functionality issues could arise.
Its also causing the WP Bakery plugin to no longer allow it to edit/save things. Does this require an update from you to fix these things?
Hi,
1. Please go to Plugin tab -> deactivate and delete the plugin: Elementor Theme Core and WPBakery Page Builder.
2 Go to Appearance -> install plugin and perform reinstall the plugin: Elementor Theme Core and WPBakery Page Builder.
Thank you!
Hi support, i’ve done this, but there isn’t an Elementor Theme Core plugin as part of the theme. I’ve updated the WPBakery though. It still is showing the same error of:
Your panel has bundled copies of Redux Framework template files that are outdated! Please update them now as functionality issues could arise.
I also just looked at a post and this error appeared too:
Your panel has bundled copies of Redux Framework template files that are outdated! Please update them now as functionality issues could arise.
This feels like something from within the actual theme. The editor for WPBakery is still not allowing me to actually edit anything. I did upgrade to WordPress Core 5.5.1. Not sure if this is the issue or not?
This is the error i’m getting:
https://www.alliance-personnel.com/wp-content/uploads/2020/09/error.pngIts odd.
Hi, Please send your information your site: link+admin access and FTP to https://cmssuperheroes.ticksy.com/ or email:info@cmssuperheroes.com to We can check and show solution for you. Thank you!
I have just tried to email you and it keeps being rejected. I will try to raise a support ticket, though i’m not sure of the license key off the top of my head. I will have to get this from the client.
Ok. Thank you!
Gm, where do I find the child theme?
Hi, When you buy theme, You can see it in Theme install folder: https://prnt.sc/tyovs4. Thank you!
Hi, I have bumped into a problem with the Search header. I’m using the everywhere the last header design but unable to change it for the Search page. Is there a way to do that?
Hi, In search page, header display with header layout selected in Theme option. Thanks!
Thank you
Hi, I have several questions, could you help me with them: - The mega menu doesn’t work (it looks fine in the admin panel, but when I hover the menu item it shows an empty white rectangle) - Can I disable the “Newsletter” plugin? Why did it require?
The issue with mega menu is fixed.
Hi, Yes you can disable “Newsletter” plugin. Thank you!
Hi, I have a problem with translating the main menu button text. I’m using WPML but it looks like the them do not support translation.
Hi, please give us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email:info@cmssuperheroes.com to We can check and show solution for you. Thank you!
Thank you for the quick response. Here is a link to the website: https://adaco.am/ Could you please explain how can I do that without access to FTP.
we need full information of your site like: https://prnt.sc/taa753. Please send it to email or ticket. Thanks!
Username: CMSSuperHeroes, Password: tkoU(wEkRfQ)3xwVxzy$&cL#
Hi, I checked and see that: You translated your menu like https://prnt.sc/tabyps. Thank you!
I’m talking about the button https://prnt.sc/tacrb8, which stays the same in each language. https://prnt.sc/tacshh
Hi, in right now, we can’t access to your site with the old information. Please send your information again to https://cmssuperheroes.ticksy.com/ or email:info@cmssuperheroes.com to We can check and show solution for you. Thank you!
Hello! We would like to know the next release of an update please. Thank you!
Hello, why is there no control over how the services section appears? (Sidebars locations right or left or disabled, header height, Title *custom feature doesn’t work etc. Currently, sidebar is controlled by adjusting each service individually) Really disappointing!
Hi, to edit service with WPBakery Page Builder: Please go to WPBakery Page Builder -> Role Manager and set up like: http://prntscr.com/qmw4x0 then go to each Service and perform custom: http://prntscr.com/qmw62n Thank you!
how i can change menu items size ??? and Header Select Option* not working ??
Hi,
to change menu items size:You can change it in Theme option: http://prntscr.com/qi1huw.
if it don’t work, please give me the information your site: link+admin access and FTP to email:info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com/ to we can check and show solution for you.
Thank you!
I have a pre-sales question. Is it possible to have a different colour scheme?
Hi, You can easy change color of theme via Theme option: http://prntscr.com/qcb8wm Thank you!
Hi, I have a question for you. I wanted to purchase “Industic” theme but when I checked the theme on laptop and desktop, its showing different. In laptop the Menus are there through the whole page whereas in desktop & mobile, I was not able to see the Menus on the upper tab. Could you please explain me why is it like that? Also, can it be changed? I want everyone should see the menus every time.
Please let me know about the same.
Thanks in advance.
Hi, please clear cache and check again because we checked and don’t see issue you mention. Thank you!
@Hienxp Can I get your email id so that I can share you the screenshots. I cleared cache files as well but still its showing the same.
Hi, Please send image description detail to email:info@cmssuperheroes.com, Thank you!
Hey, I went to your support site and there’s no mention of this theme in there? Am I missing something?
Mainly I went there to A: find out the best way to change all the orange elements in the theme – the colour options didn’t change the buttons or most of the headers or block elements (the button in the menu being an important one) and B: is this setup to allow a child theme? thx in advance
Hi, You can check reply in email. Thank you!
Hi, where can i found the child theme?
Hi, please send request to email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com/ to we can check and send file for you. Thank you!
Congratulations! Nice Work, Good Luck With Sale 
Thank you 
Hello, Congratulations for your new template, Great design, cool features and we wish you to have lot of sales.
Thank you!
Congratulations! I Good Luck With Sales
Thank you
