12796 comments found.
Is this theme compatible with aws t2.micro? If not, can you recommend the cpu memory size ?
Hello,
Unfortunately, we didn’t test our theme with this platform. But if it supports WordPress, then it will work well with our theme as well.
Kind Regards
can you please remove the !important in the theme css settings for this:
.add_to_cart_button, .btn { background-color: #000000!important; color: #fff; }
it overrides all the custom buttons color im trying to set that. Otherwise I would need to manually go into file manager and change the xts-style-theme_settings_default.min.css every few day.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
this is the website: https://wyflo.com.au/ , if you inspect element the first button you see, you can see what I am talking about. I have to manually go into my cpanel filemanager every 2 days and change it.
You should see this:
.add_to_cart_button, .btn { background-color: #5aa7b2!important; color: #fff; }
If you remove the !important, the intended colour shows up. The !important is implemented in the theme css files.
There is no such code in our theme by default. You can visit our demo and inspect any button. You will not find ”!important” anywhere https://gyazo.com/d74336f2dea2875b7b8700763569f463 Probably, this code added by you or your developer somewhere in custom CSS.
you are right. my apologies. thanks.I just saw, someone from my team must have previously added it.
No problem. We are glad that you sorted it out.
pre-sale question. What is the ideal size for product photos? Thank you!
Hello,
Read our documentation about product images sizes https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/
Regards
Hello,
I want to replicate layout design of this website
https://bit.ly/2ZORyc3Layout is fixed? Header and footer are full width? How to set the page background?
Thank you in advance
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello
Ajax seach request a minimum of 3 characteres to return a result, is it possible to set it to 2 characteres?
Thank you
Hello,
Try to add the following code snippet to the functions.php file in the child theme to change this number
add_filter( 'woodmart_ajax_search_symbols_count', function (){
return 1;
} );
Regards
Hi there, congratulations on the great theme! Although I appreciate the addition of a native Wishlist I still cannot replace the YITH Wishlist I have since you are missing the ability for the admin to view the wishlist product analytics, moreover missing promotional emails however I would be satisfied with admin wishlist analytics.
Hello,
Thank you for your comment. We will consider adding this functionality in some of our future updates.
Kind Regards
Congratulations on getting Woodmart compatible with elementor. Sensational! 
Hello,
Thank you very much for your comment! Actually, our theme is not compatible with Elementor yet
We hope to implement this in our next update.
Kind Regards
Hi There, for some reason my woodmart theme keeps creating new style sheets. Saving it in uploads/2020/07. In the past 2 hours, every time I try edit mobile css then it creates a whole new css file. (im currently sitting with 6 new css files) This is the the of css file it creates. xts-header_374016-1593773111.css. Then it obviously removed the css im trying to correct.
Im trying to change the height from 50px to 0px. Below is the amended code, is there anyway I can keep this setting without it recreating my style sheets?
@media (min-width: 1025px) {
.whb-header-bottom-inner {
height: 0px;
}
Hello,
Could you please send us your admin access via the contact form on our profile page so we can test this and check what is wrong?
Thank you
Mükemmel bir tema. Her şey çok kapsamlı düşünülmüş. Biraz da siz hayal gücünüzü katarsanız, sonuç: www.gulceevents.com
Hello,
Thank you very much for your feedback! Your website looks just amazing 
Kind Regards
Can you tell me where the social button settings are? I can’t find where I can choose which buttons to output
Hello,
You can configure them in Theme Settings -> Social profiles. There you can specify your social profiles links and enable/disable share buttons.
Kind Regards
Hi, just a little question before buying this theme. I would like to use this demo theme for my website: https://woodmart.xtemos.com/demo-decor/demo/decor and use this layout for products page: https://woodmart.xtemos.com/shop/furniture/euismod-aliquam-parturient/demo/decor/?opt=accordion_content
Just to be sure: is it possible to mix different demos of the woodmart theme? Thank you
Hello,
Yes, of course. You can install decor demo version and configure the product page as you see on the example.
Kind Regards
Hi! I love the theme. But you haven’t released an update in a while. Please tell me that you will continue to support the Theme. I have several websites (licenses) with this Theme. Please!
Hello,
Thank you for your question. We are working on 5.0 theme update at the moment and it takes a lot of time to prepare it. We hope to release an update this month.
Kind Regards
Hi, I am looking for a theme which can act same as mobile app on phone. Let me know if this theme can help me out. Here is my website https://themisfit.world/buy-bike-stickers-helmet-sticker-sticker-for-laptop-at-the-misfit-world/
Hello,
Our theme is fully responsive and optimized for all devices. We suggest you to visit our demo with your mobile phone to see how it looks and works. There is no a separate mobile app for our theme.
Kind Regards
Hi, post grid doesn’t work on my website. It shows items in builder edit mode, but not on page. Please take a look this page. https://control-print.ru/poligrafiya/ right after top slider
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi, I did and it worked fine on default theme.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Done
Hello Xtemos,
We’ve been encountering a problem with the image gallery while importing images through CSV with the theme. At the end of alot of image galleries, there seem to be a blank file named “Undefined” and we can’t seem to get rid of it. We’ve tried turning off other plugins other than the necessary ones and even tried a different theme to see if it’s plugin related, but it seem to only appear on Woodmart.
Greetings,
Cinebase
We also seem to have an issue in the shop page where we aren’t able to see the widgets with the filters, even after turning it on
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
Is it compatible with the WooCommerce 4.2
Hello,
Yes, our theme is fully compatible with WooCommerce 4.2.
Kind Regards
I purchased a support extension, but your support forum is not recognizing it. What do I do here?
Hello,
You need to go to your account on our forum and click on the “Update” button for your purchase code. If you will have any problems, please, contact us via the contact form on our profile page and send us some screenshots of errors you got while trying to do this.
Kind Regards
Hi guys, I have not installed this yet, but support expired. If I renew support can you help me install it as per the Demo Electronics theme?.
Thanks
Hello,
You can find instruction about our theme installation and the video tutorial in our documentation here https://xtemos.com/docs/woodmart/installation-process/
If you have any difficulties, please, extend your support period and contact us via our support forum. We will do our best to help you. Note that the installation service is not covered by our support policy.
Kind Regards
You have activated your purchase code more than 3 times. You are allowed to do this for two domain only. Check all your activations on our website in your account section. You are able to deactivate some domains there.
I have this problem even though I only activated this site
https://itcanspacesaving.com/Hello,
Check all your activations on our website in your account section. Remove all unnecessary activations. Note that you have to purchase one license per domain. You can activate one purchase code on your live and developement domains.
Kind Regards
Have you checked your account on our website? It displays all activations so you can check them and deactivated if you need.
ok thanks now is activated
Great, feel free to contact us if you will have any problems with activations.
Does it support Marketplace plugins like, Dokan?
Hello,
Yes, our theme is fully compatible with Dokan and you can see how it works on our demo here https://woodmart.xtemos.com/handmade/
Kind Regards