Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

See this article, it covers this problem: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002604097-How-To-Install-A-Theme-Via-WordPress- If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Thank you for the quick reply. I was able to install the theme, but there is another problem now. After I activated the theme, I was supposed to see the Etchy Dashboard on the left hand side of my WP so I can import the Demo content. However, Etchy Dashboard doesn’t appear there…what might be the reason?

Hi again,

You need to go to Appearance >> Install Plugins and install and activate all plugins. When you activate the Etchy Core plugin, the Etchy dashboard will appear.

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Thanks for taking an interest! We do not own the copyright for the images featured in this theme. The images in question are only used for presentational purposes on our demos. These images cannot be used on your website, unless you purchase the license from a stock image website yourself. Please read more about it here.

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Final Pre Sale question. I’ve looked through the demo, but I have not seen the option to include the different sizes for shirts or other items in the store. For example if one would want to Purchase a size small or medium shirt. Does this cater for that?

Hi again,

You can create variable products, and customers can choose the variation (in this case the size) they want to buy.

Let us know if you have any additional questions.

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Also, Is it compatible with the latest wordpress update? because I see that it was updated on October last time.

Hi there,

Thanks for taking an interest!

There is no membership plugin, however you can use the default my account page which is for sure available: https://etchy.qodeinteractive.com/my-account/

It is compatible but please read this article here.

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Hi there,

Thank you for reaching us!

We do see that your requests has been handled so please if you need any further assistance continue the conversation with our support team.

We do believe that our theme is very well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

Also please understand that Commercial themes on Theme Forest often offer the framework of their own option, and they offer a lot of options, functionalities, and custom elements, and the learning curve can be steep sometimes, especially when you are facing some new theme for the first time.

We hope this helped and please for any assistance turn to our support team.

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Hi there, Thanks for taking an interest!

Unfortunately Etchy theme does not have an option for multi currency, you could possibly try to achieve this with some WooCommerce extension for sure.

2. You can make your products such as canvas printing with our theme for sure, if this is what you refer to. If we somehow misunderstood you please let us know.

Do let us know if you have any additional questions.

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Hi there,

WPbakery hasn’t been tested with Etchy. The demo content can only be imported, edited and recreated with Elementor.

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest! Possibly there were some minor interruptions, but the demo is back and running so please check it out once again.

Thanks.

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Hi there,

Thanks for taking an interest! Well, as our theme uses Contact form 7 you could add a file upload in your contact form for sure.

We are here if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest and we are glad you like it. Unfortunately Etchy theme is not multi vendor theme nor does it include online product designer tool, you could possibly try to achieve this with some WooCommerce extension for the editing product tool. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks a lot! We are glad you like it!

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Hi there,

Thank you for your kind words! Sorry you missed the sale but you can always subscribe to our newsletter to receive notifications about the latest news and discounts – https://qodeinteractive.com/newsletter

Thanks.

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Hi there,

Thank you very much, we are glad you like it!

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Hi there,

Thanks! We are glad you like it!

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Hi there,

Thank you very much, we are glad you like it!

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Hi there,

Thank you for your kind words!

If you refer to product categories and tags, you can easily create those on your side. If we somehow misunderstood you please let us know and explain a bit more so we can be sure what you refer to exactly.

Thanks.

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Thank you very much!

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