12796 comments found.
I use themes to create a landing page. In the menu I have anchor links. In the mobile version of the site, when you click on the anchor link, the page scrolls below, but the mobile menu does not close. On the menu, I noted that these are anchor links.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Unfortunately, I ended up with premium support 
Therefore, I ask it here. I read that many had such a problem, but the solution did not help.
Be sure that you are using “One page anchor” option for your menu items. Read our documentation here https://xtemos.com/docs/woodmart/create-menu-2/
Can you tell me how to change the drop-down menu in the main menu in the category block? Now the main menu also falls out there, and I need to drop down the categories of products.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I’m using your good theme since a while but suddendly the Woodmart header buider doesn’t show, it’s just a gray window instead. Thx for your help !
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi! im having issues with your support forums. I havent receive a reply eventho ive sent a message on the forum? I cant seem to find my reply as well.
Hello,
We see that you have already registered an account on our support forum but didn’t post any topics yet. You can leave your request using the form below all topics on this page https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hi, question, what plugin is compatible with the order tracking? Thanks!
Hello,
We didn’t test additional plugins for order tracking with our theme. But you can try any popular plugin and we are sure that it will work without conflicts with our theme.
Kind Regards
i notice this theme is quite old, will it be supported for a long time into the future? i dont want to buy it then it be abandoned
Hello,
Thank you for your question.
Actually, it is not quite old theme on the market. And we will never stop supporting and updating our theme so don’t worry about that 
Kind Regards
I activated my theme on my woocommerce website. Only search option is not working.
When i try to search any product or sku it shows this message.
“Apologies, but no results were found. Perhaps searching will help find a related post.”
Waiting
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, Where I can customize this menu https://prnt.sc/tcqi6p . Thanks
Hello,
You can configure this in Theme Settings -> General -> Mobile bottom navbar.
Kind Regards
My website was working fine. But today, background image UFO shows on all pages. How can I fix this. Please remove.
https://stockmedicalsupply.com/Hello,
We saw your topic on our support forum already and answered there. Please, continue the conversation there.
Kind Regards
Hi I am Using this theme for long time – but suddenly i am facing issue on my new project, all the icons that are coming from woodmart-font is not showing in website can you please advice me for that
Website URL: https://stoore.ae/Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
just bought this awesome theme and activated on my word press site, please guide me, is it safe to try base import / demo import? will it effect my database and images?
Hello,
Thank you for contacting us. We suggest you to read our documentation about the installation and dummy content import https://xtemos.com/docs/woodmart/installation-process/ Yes, it will affect your database and may change your website settings. It is recommended to be used on a fresh WordPress installation only.
Kind Regards
Can I use this theme in combination with the Print Shop theme? https://themeforest.net/item/printshop-wordpress-responsive-printing-theme/14524348
Hello,
Unfortunately, we didn’t test our theme with this plugin before so we can’t guarantee its full compatibility.
Kind Regards
No update
Hello,
We are sorry for the delay. Our next update will be released next week.
Kind Regards
Hi, Long time no update. I want to know if anything stands out, thanks
As we said, the update will be released next week
Oh no, I mean what salient features will be released. And I hope you will develop to be Top 1 theme. Thank you
Wait for the update and check our changelog We hope to release it very soon. Thank you very much for your support!
Can I use it for Amazon Affiliate Shop? Does it support wZone Plugin?
Hello,
WooCommerce has built in affiliate products functionality. Unfortunately, we didn’t test our theme with this particular plugin but it should work correctly.
Kind Regards
Kindly test and let me know.
You can purchase our theme and test how it works. If you will see that it is not compatible at all we will return your money back.
Hi, Pre-sale question: Is it possible to customize the product page on my end to add extra functionality to allow customization of the product e.g. Customizing business cards design, I would like the user to be able to click on customize the text, image etc.
Additionally, can we add more variable and options on the product pages?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
You can add as many variations for variable product as you need.
Regards
Thanks but I can add the additional code customization on my end?
You can do any customizations with your website but such service is out of our theme support scope.
ok thanks
Hello Thanks for this beautiful theme I have a question i want to change the language in Duch of the search balk (search for products) how can i down that.
Hi,
You can translate all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
We suggest you to keep translated files in wp-content/languages/themes/woodmart-pt_PT.po folder.
Regards
Exited about the next update
Heard we will have quantity button on loop shop page. That will cut so much functions and css from my site.
What else are we going to see? Give us a hint
Hello,
Thank you very much for your comment! Currently, we don’t have a full list of features for the next update. But we hope to release it very soon
Kind Regards
Hello, Thanks for this beautiful theme I have a question in my home page we have FEATURED PRODUCTS section https://prnt.sc/tbmsjn and if you check like FEATURED and click on any product then if you click on return button https://prnt.sc/tbmt3r if must open the same part I choose it(FEATURED) but it’s open the first (BEST SELLERS) how we can do about this point. Thanks
Hello,
Browser’s “back” button returns you to the previous page. But it doesn’t “remember” what actions did you made on that page. It is not possible to change the active tab when you return to the previous tab.
Kind Regards
Hello, If we can save it in cash browser or any another solve? Thanks
Sorry, but there is no such option in our theme and we don’t have an insruction for such customization.
Hello, I have question regarding uploading product pictures, if I upload pictures with different size and edges, it look very ugly when browsing the products list,
is there anyway to maintain a god layout even if picture size are different ?
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, do you have a demo site that I can log into the backend or can one be set up. I need to review functionality before purchase Thanks
Hello,
Unfortunately, we don’t have a backend demo for our theme. You can see how it looks and its options from our documentation https://xtemos.com/docs/woodmart/theme-settings-panel/
Regards
