12800 comments found.
I want to change the magnifying glass icon on quickview into a “Quickview” text…can you help me pls?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
There are files of your theme that loads where they are not necessary, for example when viewing the orders in the back-end loads this file colorpicker.css (for example) Please upload the js and css files where only needed. Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
After updating the theme to 5.0, the icons in the menu all changed and are different from the setting using header builder??
Also all the previously added product attribute variations are disappeared!?
Hello,
Be sure that you followed our migration guide from the documentation here https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/ If it will not help, please, send us your admin access so we can check what is wrong.
Kind Regards
hi thank you, how do i send you the admin access?
I noticed that the product variations haven’t been deleted (still editable using bulk editors), but it’s just not being linked with all the parent products…
Our theme update doesn’t influence your WooCommerce product variations. Could you please check how it works with a default WordPress theme?
You can send us your admin access via the contact form on our profile page.
I CANT UPDATE MY THEME MANUALLY OR AUTOMATICALLY. DO U HAVE A SOLUTION?
Hello,
Here is a link to the instruction about 4.x to 5.0 version migration in our documentation https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/ If it will not help, please, create a topic on our support forum and provide us your admin access so we can check what is wrong.
Kind Regards
Woodmart is not 100% compatible with elementor pro, Templates, single Product and elementor full width tamplate. Does not work!
Hello,
We are testing with Elementor Pro deeply now. Would you be so kind and provide more details with screenshots about those issues?
Thank you in advance.
Thank you very much for the video. We will be fixing these issues for our next theme update.
Hello,
This problem is for our demo only. We will fix this asap.
Kind Regards
The icons suddenly changed after updating to 5.0 ? Is it only me who is facing this issue?
Hello,
Be sure that you followed our migration guide from the documentation here https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/ If it will not help, please, send us your admin access so we can check what is wrong.
Kind Regards
Hello
Thank you for Elementor support
I just made a test without any optimisation
Same demo (Tools) with Elementor builder : Page size 1.2 MB – Requests 88 – Load time 4.32 s
with Visual composer builder: Page size : 977.2 KB – Requests : 82 – Load time : 3.11 s
Thank you
Hello,
Elementor has more resources to load on the page and some difference may appear. Our theme doesn’t influence this and it has the same number of files for both plugins..
Kind Regards
Congratulations on adding Elementor to Woodmart! I have used Elementor on Woodmart before you supported it without any problems. But now i see that you lack the support for the extensions from Crocoblock. As soon as I turn on JetEngine from Crocoblock, Woodmart elements do not work.
Hello,
Thank you very much for the feedback. We are glad that you like it.
As for the issue, please, send us a message via the contact form on our profile page with some details so we can check.
Kind Regards
Congratulations on the great Woodmart Elementor launch.
Hello,
Thank you very muchf for your support! 
Kind Regards
Elementor support. Well done. I had almost written off Woodmart due to the lack of Elementor. Well done.
Hello,
Thank you very much for the feedback. We are glad that you like it.
Kind Regards
Hello. We cant find all the elementor widgets when we edit a page via elementor
Ok find it we had to enable in General Settings and choose the Elementor builder. Thanks.
Hi,
Yes, you need to switch to Elementor in Theme Settings. Read our documentation if you need more information about 5.0 update https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/
Regards
Hello, thank you for the update – Its awesome. Noticed small bug. When you update the quantity in the minicart the quantity button disappears.
Hello,
Thank you for your feedback. It was an error on our demo page only. It is already fixed so you can check how it works.
Kind Regards
Hello,
I have 2 questions.
1. When you will release new update ? an ETA + will it include Elementor support ? If YES how well it will work ?
2. In the next update are you planning to add Custom Mobile Break Point ? If not please confirm if you will add it in the future or not because I wanna hire a developer to implement this.
Thank you.
Hello,
The update is now released and you can check our changelog on the theme’s intro page
Sorry, but we don’t have plans to implement the custom mobile breakpoint in the nearest future.
Kind Regards
Hi! How to center vertically (is it possible to includ the css code it in your next version) images in product imge container? https://www.angrobg.com/produkti/banja/plochki-za-banja/versailles/granitogres-versailles-bloom-emerald-ft-30x60-cm/
Hello,
Unfortunately, it is not possible to center this image in the carousel element like that.
Kind Regards
Good night. Is there any way to change the attribute dropdown on product page to not see everything so piled up (vertically)? https://tinyurl.com/ycahxxpg
Hello,
Sorry, but your request is not quite clear for us. If you want to change this list, edit your product in Dashboard -> Products and configure your variations list under the “Variations” tab.
Kind Regards
Thank you very much for the answer, and sorry for not being so clear, English is not my native language. If you see in the capture, the elements (cedar, cherry, maple and plywood) are very close together vertically. I wish I could add space between the elements (vertically), but I can’t find a way to do it even with css. Thanks since now.
Sorry, but it is a native browser’s dropdown and it can’t be controlled with CSS, unfortunately.
Ohhh I didn’t know that! Thank you so much for everything.
You are welcome!
Hi I want to migrate the Store from development server to live server, but facing some path issue. Please guide the way.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I have migrated the site from a development server to a live hosting account and the icons have disappeared and I keep getting error Access to font at ‘https://developmentsite.com/wp-content/themes/woodmart/fonts/woodmart-font.woff?v=4.6.0' from origin ‘https://www.newsite.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
The error is referencing the old site and I dont know why. I have tried clearing cache and regenerating css and none of it is working. What do I do?
- I am currently on the latest version of the theme - I have made sure that settings -> url is pointing to the correct live server url - I have tried generate css - I have tried deactivating all the plugins except Woodmart core
The issue persists. Please assist.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi nevermind, I fixed the issue by reading the instructions properly. Thanks for your help.
We are glad that you sorted it out!
Hi there, while purchase the item, I get an error on the payment, but the amount has already been withdrawn from the credit card. what should I do now? Thanks
Hello,
As we can see, the item was purchased already. So you can download it now from your account under the “Downloads” section.
Kind Regards
also can we add search bar to the sticky menu?
Hello,
Yes, but then you will need to use another kind of sticky header. Read our theme documentation for more information https://xtemos.com/docs/woodmart/header-builder/enable-sticky-header-option/
Kind Regards
