12796 comments found.
Is it compatible with dokan multivendor plugin?
Hello,
Yes, our theme is fully compatible with Dokan multivendor plugin and you can see how it works on this demo https://woodmart.xtemos.com/handmade/store-listing/
Regards
add to basket button allways loading. not working.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
ı send you email.
Be sure that you have a correct URL set in WordPress Dashboard -> Settings -> General. Check HTTP or HTTPS protocol to be correct.
all pages was deleted how i can regenerate all theme pages ??
Hello,
If you have removed them you can try to restore pages from trash in Dashboard -> Pages -> Trash. You can also ask your hosting provider to restore some backup on your server.
Kind Regards
there is no backup and also i can’t find the pages in the trash so are there any way to regenerate the pages?
In this case you need to create them from scratch. What do you mean by “regenerate the pages”?
from where we can change the header banner which on the top page on black Friday demo
Hello,
You can customize it via Theme Settings -> Shop -> Header banner.
Kind Regards
Thank you for updates and improvements to the theme. Just one question: why do you write a recommendation to install Elementor? So that the site works like a turtle, as well as a lot of sites with this constructor work? Some strange attitude. You have made the best theme for the store and now you are included in the General range of cheap crafts on Elementor – which have already killed more than one theme, slows down the development of the theme further, plus these recommendations. Very strange approach. I measured the speed of Elementor and WPbakery – while Elementor is 2 times slower, it consumes more RAM and requests more. Therefore, your recommendation surprises me very much. I am surprised to see that you have moved to this low level of work with Elementor.
Hello,
Elementor is the most popular and the most advanced page builder in terms of customizations on the market. Its performance is similar to WPBakery. But anyway, we don’t force you to switch to this builder. We still fully support WPBakery page builder and you can keep it without any doubts. Just dismiss the message about the Elementor and be sure that you have WPBakery builder enabled in our Theme Settings.
Kind Regards
It is not true that Elementor is the most popular. Despite being free it lags behind WPBakery https://trends.builtwith.com/widgets/WPBakery here are its parameters https://trends.builtwith.com/widgets/Elementor But the bottom line is that immediately after installing the same demo of your theme, Elementor works 2 times slower and this is its General trend. Even you couldn’t make it fast. I don’t understand why you add the word “recommend” when selecting the page Builder. Do you want your customers ’ sites to be slow? Even on WP Bakery, a site with Woodmart is very difficult to accelerate quickly on PageSpeed – and it was expected that you would develop with this. As a result, you added a slow Elementor – a strange choice of development path.
Elementor is installed on 5M+ of websites and it is a free version only. You can check this information on wordpress.org https://wordpress.org/plugins/elementor/ And it is not two times slower we tested this already and it performs very fast. We repeat that you have a choice to decide which plugin to use. When you install WPBakery, any of Elementor’s styles and files will not be loaded.
Okay would you do on Gutenberg which is really fast. And if you look at the statistics that I wrote above-Elementor more than 1.2 million sites refused to work with it. Every 3 sites left it. I made a check, installed two identical sites with a different constructor, and measured Qwerry Monitor speed, 0.82 seconds of WPBakery, and 1.53 seconds of Elementor under all the same conditions. Here is made screenshot even https://yadi.sk/d/ifm_OMZwKZF78Q by all measures, a complete loss.
Therefore, the demo on Elementor will not be, because there will immediately be a noticeable loss in speed. A big request: improve the speed of the theme, make a normal version of the entries, add opportunities for selling digital goods thoughtful, correct so that the basket does not hang when it has a lot of goods, and much more. Your theme is great, but taking a step back when you need to go forward is kind of weird. And even more so, we recommend setting a slow constructor.
Good work and thank you for Woodmart on WPBakery.
Thank you very much for your suggestions! We are always glad to make our theme faster so if you will have any advice you can write them here.
Kind Regards
Hi i like you theme and i want to buy my question is ,can i tray how fast is theme with elementor after this delete the theme and install again to test the speed with WPBakery Drag & Drop page builder i will lose my activation? Is elementor buider slower vs WPBakery Drag & Drop page builder.Secont Question can i activate in one domain to fix the site after this to deactive the licence and activate again the licence to main domain? because i have already one operational site and i want to change it in yours theme. Thanks
Hello,
Yes, you can reinstall the theme as many times as you need. But don’t forget to deactivate the license before the reinstallation. And yes, you can use it on your development website and then move it to live.
Kind Regards
I have upgraded woodmart to the latest version. I tried to upgrade wordpress to 5.4.2, and after that I get an error, something about the woodmart theme (functions.php line 74) and after that I can’t access the administration area of my site. (I tried upgrading wordpress before upgrading woodmart. I also gave it a another try by deactivating the child theme, and still doesn’t work). It shouldn’t be that difficult. Any idea of what to do? Thank you.
Hello,
Could you please check your error log and send us the exact error? Or you can contact your hosting provider for help if you don’t know where to get the log.
Kind Regards
Hello, and thank you for your prompt reply!
This is the message I get once I click the “update wordpress” button (a blank page opens up):
Warning: Use of undefined constant REQUEST_URI – assumed ‘REQUEST_URI’ (this will throw an Error in a future version of PHP) in /home/MyUserID/public_html/wp-content/themes/woodmart/functions.php on line 74
After that, I can’t get back to the administrator page anymore (mywebsite.ca/wp-admin/).
======================== The ERROR LOG shows the following message:
Sun Jul 19 23:22:07.391063 2020 pid 19255 mod_hive matched URI http://mywebsite.ca/wp-login.php (/home/MyUserID/public_html/wp-login.php) with match 2, referer: https://mywebsite.ca/wp-login.php?redirect_to=https%3A%2F%2Fmywebsite.ca%2Fwp-admin%2F&reauth=1
========== Because I backed up my site, and restored it, I’m able to get back to my admin area. But as you know, I need to update wordpress.
Thank you for your support!
Please, disable all external plugins and send us your admin and FTP access via the contact form on our profile page. We will try to update the WordPress for you.
Sent. Please let me know if you received it. Thank you!
Please, update the theme and all included plugins to the latest versions first.
Done
Hey there, One of my friend using this amazing theme and iam really impressed ready to buy. But iam really a speed freak. As i dont want to use RevSlider. Is it possible to add woodmart slides using shortcode ? Regards, Vamsi
Hello,
Yes, you can create simple sliders without Slider Revolution too. Here are some examples
https://woodmart.xtemos.com/demo-decor/demo/decor/ https://woodmart.xtemos.com/demo-retail/demo/retail/ https://woodmart.xtemos.com/demo-camping/demo/camping/ https://woodmart.xtemos.com/demo-alternative-energy/demo/alternative-energy/ https://woodmart.xtemos.com/demo-bikes/demo/bikes/Regards
Hi , Could you somehow fix all those errors so we do NOT drop in google ; “https://developers.google.com/speed/pagespeed/insights/?hl=el&url=https%3A%2F%2Fwoodmart.xtemos.com%2F”
Hello,
In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.
Kind Regards XTemos Studio
Hello, Cannot update to the latest version?
Here is what I see…
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Great, working as expected. Thank you.
You are welcome!
My website is in two languages 1. English, 2. Spanish. Following page is in English and showing default header: https://sunrisetelecom.es/product/huawei-10000mah-power-bank/
and you can see on following link that Spanish page of the same product is not showing default header: https://sunrisetelecom.es/es/product/huawei-10000mah-bateria-externa/
All products in Spanish are not showing default header whereas default header is displaying in all the other pages and posts of website. I’ve tried my best to resolve the issue but could not find solution. Please help me in this regard. thanks
Hi,
Please, send us your admin access via the contact form on our profile page so we can check what is wrong.
Kind Regards
details have been sent via contact form. waiting for your response plz
Please, send us your FTP access as well.
I’ve sent FTP credentials.
You need to remove this option from the translation https://prnt.sc/tjf211
I’m facing the same issue for Blog also. It shows default header on English whereas on Spanish it is showing error above default header. You can check in following links:
English Blog: https://sunrisetelecom.es/the-samsung-galaxy-note20-will-be-available-in-markets-on-21-august-2020/
Spanish Blog: https://sunrisetelecom.es/es/el-samsung-galaxy-note20-estara-disponible-en-los-mercados-el-21-de-agosto-de-2020/
My question is that how can I use different headers for different languages. I mean I make a default header for website in English and I want to translate this header to be used by default for website in Spanish.
waiting for early response plz regards
Have you solved the problem with the product already?
Not solved as I can not find the way to delete / remove the said option from the translation as mentioned in the screenshot
In this case, just change it to “none” and check how it works.
Thank you very much for your support. You people are really great. Love from me.
Yes this worked for me. Now single product page and single blog page are showing default. I need some more help. I created a header in Spanish and I selected Spanish header in option of custom header on Spanish translated pages. This is working on all pages except single product page and single blog page. You can see examples on following links:
https://sunrisetelecom.es/es/carrito/ (selected Spanish header working in cart page) https://sunrisetelecom.es/es/product/jvc-ha-s30bt-red-deep-bass-wireless-headphones/ (selected Spanish header is not working in single product page but default header is displaying) https://sunrisetelecom.es/es/samsung-galaxy-note20-llegara-el-5-de-agosto/ (selected Spanish header is not working in blog page but default header is displaying)Please help me to resolve this issue also.
regards
Try to replace the translation for that field from “none” to your actual header ID like “header_123123” and check how it works.
Yes this worked. thank you for support… you really deserve 6 out of 5 stars
You are welcome!
Please guide me how can I add Spanish “Search form” in header for Spanish pages regards
I want to replace place holder “Search for Products” with “buscar productos”
and Select Category to “selecciona una categoría” in Search form bar
when Spanish version is open
If you need more support from our team, please, extend your support period first and create a topic on our support forum here https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hello xtemos,
Is there any way to set the new label by bulk editing?
Waiting for your reply. Thanks.
Hello,
Sorry, but there is no option to set products as New by WooCommerce bulk editing.
Kind Regards
Hi, Does the theme work without the plugin WPbackery or Elementor? Or they are strictly necessary? thanks
Hello,
Sure, you just need to select one builder and don’t have to use them together.
Kind Regards
sorry, i meant without both plugins. Just asking because they inpact a lot on performance.
Yes, you can use our theme without these plugins also. But our theme’s elements will not be available and you will not be able to create websites similar to our demo without much customizations.
Kind Regards
Hi!
After 5.0 update my site doesnt works,I just changed portfolio slug, and now i cant enter on my admin. How to fix this?
Thanks a lot ♥
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? If you are not able to deactivate them, try to rename all plugins folders to something like “plugin-OLD” to force deactivate it.
Thank you in advance
Hey, thank you so much for fast reponse!
No, i cant enter on my wp-admin, and is not related about plugins. The problem was the portfolio slug option (new).
I fixed it, entering into the wp-options table from PhpMyadmin, and cleared field.
Then now, i can enter in wp-admin.
Finally i used this code on my functions to solve the slug portfolio:
// Portfolio a Catalogos
add_filter('register_post_type_args', 'portfolio_to_my_slug', 10, 2);
function portfolio_to_my_slug($args, $post_type) {
if ($post_type == 'portfolio'){
$args['rewrite']['slug'] = 'catalogos';
}
return $args;
}
Thanks again for the best theme so far! ♥
We are glad that you sorted it out.
- Do I just need create the page and leave header and footer with your function or can I customize header and footer too ?
- Can I use Elementor Pro to customize Woocommerce’s pages ? or do you have wich page that allowed or not ?
- Can I use ACF + Elementor to customize the theme ?
Hello,
Thank you for your comment.
1. Yes, you can leave header and footer and just create new pages with Elementor.
2, 3. We suggest you to clarify these questions in Elementor plugin’s support since it is not related to our theme directly.
Kind Regads
What cache plug-in,Minify JavaScript JS, Minify CSS in use on your demo site? What server info in use. I see it look good with GTmetrix But i check some website on comment use your theme it not same demo result. Any suggestions or document about cache, server, improve speed. Thanks.
Hello,
We are using WP Rocket plugin for all optimizations and cache on our demo website. It is the best plugin for performance and it is fully compatible with our theme.
Kind Regards
Hello. I cant update slider revolution. I cant see it in “Install plugins” section and when I downloaded all files, the version in “Plugins” folder is not up to date. Can you solve it? Thanks.
Hello,
You need to update the theme to the latest version first. Please, read this guide before the update https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/
Regards
I have updated my theme, I use 5.0 but still cant see latest version of revolution slider.
Please, send us your admin access via the contact form on our profile page so we can check.
Hello! I can’t edit the sliders with elementor. Do you know how can I solve this problem? Thank you!
Hi,
Please, send us some screenshots for a better explanation.
Regards
This is my problem: https://ibb.co/8Nwrs0k
Greetings!
Please, disable all external plugins, switch to the parent theme and send us your admin access via the contact form on our profile page.
I just sent you an email by your contact form in profile page. Thank you in advance.
Please, disable all external plugins first.
how to add popup zoom in product page?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi friends,
The best quality and practical template I still use. Also, new updates are incredible.
Hello,
Thank you very much for your feedback!
Kind Regards
