166 comments found.
site www.novantagradi.com. I have 24 elements in my portfolio. Why in fronted there are only 12 elements?
Sorry for the delay. Always use our item support form for get the support.
Check that page setting and check Post Count/ Number of posts to show option.
Thanks
Hello. I am using your theme on this site: www.novantagradi.com
I have a problem. In portfolio pages, when I put a title in TAB 2, I get the same title in TAB 3 without my being able to change it.
If you see this link https://www.novantagradi.com/portfolio/ristorante-portomatto/ tab 2 and tab 3 have the same title, which is different from the back end. What needs to be done? Thanks
Hi,
Send me your WP admin login details by using our item support form. Support team will check your issue.
Thanks
Good afternoon!
1. What is this bug when loading a page with a portfolio on the mobile version? How to fix it? Check sreenshot: https://drive.google.com/file/d/17bTFQlgIu68dLmlEyqPqdz3OpXlsKbgb/view?usp=sharing 2. How can I add additional tabs on single pages? Check sreenshot: https://drive.google.com/file/d/15WB-o3sMpiDFDX2OT6HK7kqIbD42Fic8/view?usp=sharing
Hi,
Maybe site not loaded perfectly or image size too big. Send me your site URL by using our item support form.
Sorry portfolio details tab is fixed. You can’t add more tab.
Thanks
It’s showing for few seconds. Because site need to load fully.
Good afternoon! Please make it possible to add more tabs. Or tell me how you can do it?
Another question concerns the gallery lightbox. Where are the alt image descriptions displayed in lightbox?
Hello! Can u answers ?
Update theme and Theside plugin.
New option added for the extra tab.
Add image title and caption.
Great! Thank u very much!
Hi! I have 2 questions for you: 1. Can I change it to a light theme? 2. Can I get test access to another domain?
Hi,
1) Sorry no. Option not available. 2) Use your purchase code to the test domain. Before moving to the main domain, deactivate your purchase code from the About Theside option and use it again to the main domain.
Thanks
Login to your previous installation and check About Theside option. Deactivate your purchase code and use it again.
Let me know if you still need help.
You you have total 2 licenses. let me know which one you want to reset? I will reset it for you. Then you can use it again to the new domain.
Can u reset the license for domavsochi.nikaestate.ru?
Done. Try to use it in a new domain.
Thank you!
Hi! There was a problem. Yesterday, we activated the key for a new domain. But the key is only used when logged in to WP. But if you exit the admin panel, the theme does not apply. What is the problem? Why doesn’t it work?
All right!
Still same issue or solved?
In the settings of The Side theme, I used the link Portfolio Page URL, but no changes were made. The portfolio entries have pagination with prev and next objects. The link to “back to projects” and “menu burger” have the wrong link. Please take a look, https://domavsochi.nikaestate.ru/portfolio/кп-ручей-видный/
Hi,
Please check Blog & Portfolio options from the Theside option and make sure you added your portfolio page url in portfolio page url option.
If it does not fix your issue, then send me your wp admin login details by using our item support form.
Thanks
I want to change the domain What should I do for a license?
Before moving to the other domain, you need to deactivate your purchase code from the About Theside option.
For now I reset your purchase code. You can use it again.
after i updated my theme and all plugins and then i updated my wordpress to version 5.6 i’m not able to update any pages or publish a new page, i face with date error while click in publish / update button i realized that the problem is with wpbakery do you know how can i fix this problem? wpbakery is in version 6.5 thanks in advanced
Send me a video shoot by using our item support form.
why there is no an online facility to deactivate/activate domains like other premium themes have? everytime I change a domain (which I am doing a lot during the development) I have to contact support!!. now my support time has expired and I need to change the domain again, what to do now?!
Before moving to the another domain, you need to deactivate your purchase code from About TheSide Option from your previous installation.
For now I reset it.
Hello , first of all this really amazing and smooth responsive theme .. i’m new here but really appreciate your effort .. i activated the license already but i need your help please to guide me how to add project pictures and update or add new pages my website is like this : www.zakarchitects.com thank you
For portfolio, create post in portfolios option and use “Portfolio Page Template” for the page.
For home page use “Home Page Template”.
If you need any more help then, send us a mail by using our item support form.
Hi. I have a pre-sale question:
Are the portfolio sections (details – video presentation – plans) fixed or can their names and contents be edited?
That section only for the video.
hello when I install the latest version of WPBakery Page Builder some pages cannot be displayed
Make sure you are using latest version of the theme, latest version of WordPress and make sure your server using latest version of PHP.
Please extended your support time for future support.
On the bottom left of every page there is a ’+’ sign and the word ‘SHARE’. Clicking these brings up a box with links to Facebook, LinkedIn, etc. Where do I edit these? I don’t see it in the theme options or the documentation.
Hi,
You can only disable that section by TheSide option. I am thinking of adding a social media selection option. Hope it will be available in the next update.
Thanks
Hi guys, great theme. I have one question before I proceed with buying the theme. Can I change the layout of the front page and add more content below the slider, just like in the Solonick theme … or does this theme only have a fixed slider option for the home page?
Hi, it’s fixed slider.
Dear sirs! Please help me with license code.
We have changed the domain from dev (third level) to real domain and now we can not activate the theme.
Thank You in advance, Vassily (i’ve send You a message via support button)
Already replied to your mail. Please check.
webRedox, hello! I do not see any mail from you on my registred email: vassilyam@gmail.com
Please tell me what to do here or re-send me your message.
Thank You in advance, Vassily Morozov
Try to active agian.
webRedox, thank you! License code is OK, but we have another problem now!
All pages from portfolio opens with 404 error. Please help!
Thank You
Go to Settings => Permalink and set it to post name.
Pre-sale question:
Is it possible to have content below the sliders on the home page? In all of the demos its just the slider or image and nothing else. I may need to add more elements to the home page.
Thanks for any help you can provide.
Ignore this question: I asked before and you answered.
You can check Nastik https://themeforest.net/item/nastik-creative-portfolio-wordpress-theme/25227363
Hi, we need to add one tab column in the portfolio single page. If it is possible? please tell me how the theme has no option for that.
Edit a portfolio post and check there have option for enable tab. Make sure you purchased WordPress version of theside.
Hi, we need to add one more tab column in the portfolio single page. If it is possible? please tell me how the theme has no option for that
Sorry for WordPress version it’s not possible.
Hi … what are the contents of the last update?
Typography option updated. Update notification for child theme issue fixed.
thank you
Can customize a different theme color? Now theme is very dark.
Dear,
I can’t find where can I change the image from the our services section or contact info. The ones that have the black box in front.
Go to pages option and edit contact page and edit element https://d.pr/free/i/frE2YK
Same to Service page.
Not this one, this is simple, the main image and the text below, the one that appears next to the price…it’s under the boxes you showed me. Unfortunately I cannot attach you a print screen.
Check it https://d.pr/free/i/vNfWFE
did’t saw that arrow! thank you
