37 comments found.
Hi, looks like the BRIX Builder has stopped working since the last WP update. I can use it as the backend editor, but none of its content is being displayed on the published front-end pages.
Also, when I select “Back to Editor” in the page edit view, it would previously hide the BRIX Builder and just show the WP classic Editor. Now the BRIX Builder editor stays at the top and I have to scroll down to see the WP editor.
All in all it looks like an update is due. Been a while since August 2020 (7 months).
Hi Nadja, since you have contacted us also privately just continue the discussion via email. Best,
Simone
Yes, sorry. Thanks for getting back to me so fast!
The current version of the theme seems to have depreciated code?
Are you planning on updating?
https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.fn.size() is deprecated; use the .length property https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.browser is deprecated https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.browser is deprecated https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.support.boxModel is deprecated https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.boxModel is deprecated https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.boxModel is deprecated https://www.risklogic.com.au/wp-content/themes/fenix/js/admin/min/fenix.min.js:4522:21): jQuery.support.boxModel is deprecatedHello there,
sorry for the late reply, have you update the theme to the latest version available? on which page are you experiencing these issues?
Talk to you soon,
Simone
After updating the theme to the latest version I’m getting the following errors showing in my dashboard. How can I fix?
https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.fn.size() is deprecated; use the .length property https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.browser is deprecated https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.browser is deprecated https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.support.boxModel is deprecated https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.boxModel is deprecated https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.boxModel is deprecated https://optimalgraphicstx.com/wp-content/plugins/brix/assets/admin/js/min/builder.min.js: jQuery.support.boxModel is deprecatedHello there,
can you please send us a support request with your website credentials at evolvesnc@gmail.com so that we can take a look better into the problem?
Thanks
Simone
Email sent.
Thanks, we have sent you a reply.
Best,
Simone
Any update on when an update will be available for the theme and if it will include an update for LayerSlider?
Hi there,
we don’t have an eta yet, but yes, will include also the updated LayerSlider plugin.
Regards,
Simone
Tried to contact you yesterday. The BRIX Builder in Fenix has stopped working in WP 5.5. Since I am running quite a few websites on your framework, I’d like to know if you are already aware of this and are working on an update.
Hi Nadja,
a temporary solution can be this plugin -> https://wordpress.org/plugins/enable-jquery-migrate-helper/
we are working on a fix to be released in a couple of days.
Best,
Simone
Thanks, guys.
I bought the fenix theme some time ago and I use it as a basis for making my sites. I encountered a problem, activating the Max Mega Menu plugin does not activate it on the fenix menu but mmi creates another menu. why?
Hello there,
thanks for reporting, we haven’t tested our theme with the Max Mega Menu plugin, the theme have a mega menu system built-in if you want to use it.
Best,
Simone
I understand, can you give me any indication of how to set the menga menu of the theme? example how do I insert images?
Hi there,
you can control the mega menu functionality from the WordPress menu section. Just expand the menu item you need to be the trigger of the mega menu and click on the “Mega menu” checkbox to enable the functionality. You can now see some options for your mega menu appearance, like background image, columns number or mega menu width. In order to create a column just nest a new menu item inside the mega menu main trigger, like a standard WordPress submenu. We release as soon as possible a compatibility fix for the 5.4+. Let me know if you have any other question (anche in italiano se preferisci)
Best,
Simone
Grazie mille! Si, è chiaro come attivare il MegaMenu, non riesco ad inserire però delle immegini a fianco alle voci di sottomenu. Esempio se ho la voce “Prodotti” qui attivo il megamenu, poi come sottomenu ho “tavolo, scrivania, sedia,..” ad ognuno di queste voci vorrei inserire delle immagini…è possibile?
No purtroppo per la singola voce di menu non è possibile aggiungere un’immagine, però andando su “screen options”, il controllo in alto a destra nella pagina di gestione dei menu è possibile abilitare le classi CSS custom per i menu item. In questo modo è possibile personalizzare da foglio di stile del child theme ogni singola voce. A presto,
Simone
Va bene, grazie per la disponibilità!
Hi Evolvers, I’m being chased to enable the latest Google fonts in client websites, yet the theme does not feature them yet. Can you please advise on how to update manually until the next update is available?
Hello Nadja!
we have released an update for Fenix with the new Google fonts list.
Best,
Simone
Been trying to reach you guys (via email/website, slack and FB). Can you get back to me when you have a chance, please?
Problem with SVG in brix editor in “future box”: Warning: Division by zero in …brix/includes/helpers.php on line 1430
Hello there,
have you tried another svg file in order to understand if there is an issue with the file itself?
Regards,
Simone
Hi Guys, Simple question, I downloaded the classic demo content but where do I replace the logo?
I also need to know where to replace the header sections. I am trying to upload svg on the theme but is not working either.
For SVG uploads, you need to enable them in WordPress (they’re disabled by default) using a plugin such as Safe SVG (https://wordpress.org/plugins/safe-svg/).
Concerning your other questions, those can be modified tweaking the Layout you’re using. See the documentation to see what Layouts in Fenix are all about.
Hello, is a dark mode planned for this theme (fenix)? Thank you. 
Hello there,
dark mode can be achieved manually by changing colors in the Customizer or using the Brix color controls, we haven’t planned an update for this specific functionality.
Let me know if you have any other question.
Best,
Simone
Hi Evolve team – this is my favourite theme by miles!!
Just a heads-up that all of the portfolio items from the classic demo /fenix/classic/ link to “Page Not Found” (so previewing portfolio pages is not possible).
Also, I would love to purchase extended support, but not via envato. I do not agree with their flat handling fee policy that’s added per transaction rather than a % of basket total.
Hello Nadja,
thanks for reporting, it was a permalink issue, now is fixed.
Concerning your support question, unfortunately we cannot sell the theme outside the ThemeForest marketplace because we are exclusive authors.
Best,
Simone
Hi, I sent a ticket yesterday. Is there any hope to get support?
Hello there,
sorry for the delay, we have replied to your ticket.
Regards
Thank you very much!
I´m having problemns with the full screen home Vimeo video. How can I solve it?
Hey there,
you can open a support ticket on our Support Platform over at https://justevolve.it
We’ll be glad to help!
Dear Evolve, I need support but I am no longer able to create tickets on justevolve.it. Envato says that I have 2 months of service remaining. I need help with a text artifact that’s appearing in a testimonial carousel—please let me know how I can get your assistance!
Hi there,
can you send us via email your purchase code so that we can check if there is an issue with the validation system? our email is info@justevolve.it
Regards
Hi, I have renewed the support for my recent purchase of that theme, but I can not create a new ticket at https://justevolve.it, how can I get help?
Now, it works. I can create my ticket
Awesome theme! Ottimo tema! ¡Muy buena plantilla.!
Thanks 
Hi, I’ve successfully installed the theme and created a 1 page website. I have trouble now with the menu. I had identified each section and created a menu with personalized links, but nothing happens when I click on the menu. Basically the buttons are not redirecting, any suggestions?
Hi there,
can you please open a ticket on our support platform at https://justevolve.it so that we can look better into the problem?
Thanks
Hi, is it possible to play Vimeo videos in the header?
Hi there,
we choose to support only self-hosted video in order to have a better and more consistent result, if you have a Vimeo pro account you can access directly to the video url, so you can use it in the page header.
Regards