782 comments found.
where is the mentor request subitted and how they can be approved or rejected?
Thanks for the message! Please go to users tab from the dashboard and here you will get the options.
Best
demo data import takes ages and not completing. Is there any process that we need to follow. Also is there any documentation to go through the installation process ?
got it thanks..
HIya, few plugins are not getting installed could you please help me with the installation.
Installing Plugin: eCademy Toolkit Downloading installation package from /home/nginx/domains/cloudken.com/public/wp-content/themes/ecademy-child/lib/plugins/ecademy-toolkit.zip…
Download failed. A valid URL was not provided.
TGMPA v2.6.1 Return to Required Plugins Installer
thanks,
worked after activating parent theme thanks
How to remove page title banners from all pages. any settings available? I know how to do that one by one. please tell how to do all at once.
Thanks for the message! Please check the attached screenshot to hide the page banner.
Here is the link https://prnt.sc/tkjzzw
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
ohk, I thought there’s a better option to set some defaults for that. Anyways thanks.
I’m not able to create new pages with Elementor. I can edit existing pages with elementor, but when I try to add new page and click on “Edit with elementor”, I get an error “Preview could not be loaded”.
I also tried copying an existing page but creating a template from an existing page, but when try to create a page with it, I get the same error again.
Thanks for the message! Please check the attached link to fix this issue.
Here is the link https://docs.elementor.com/article/245-preview-could-not-be-loaded
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Hello, I buy theme and install and note me that Purshase code is invalid my purshase code is c5959b57-4296-452d-8235-673d61f714b2
Thanks for the message! Please make sure you didn’t use the same key elsewhere.
Please check doc for the license set up details https://www.docs.envytheme.com/docs/theme-license-information/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
i want prepayment getaway payu-mony can this possible in LMS course buying
Thanks for the message! You can pay using WooCommerce supported all gateways. For others, you need to integrate from your own at this moment.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Hello, I am in the process of setting up my site. I switched hosts but I have the same domain. I started on Godaddy but the PHP version was too low. So I moved to Bluehost. I am trying to enter the verification key but it says the key is already registered. I am using the same domain I simply changed hosts. How can I get this theme registered?
Thanks for the message! Please follow the doc to transfer one domain to another.
https://www.docs.envytheme.com/docs/theme-license-information/overview/how-to-transfer-remove-an-avada-license/Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Hey… It’s already more than 16 hours, why aren’t you responding to my query?
Thanks for your patience! We will let you know after checking into this.
Apologies for the late response! We have checked from our end and found it’s working fine without any issue.
Please try by going to Settings->Permalinks and then select Post name. Make sure to have clicked save changes button after applying the whole process.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Hello, I already have this setting enabled in my website. But still I can’t see any Next Page or View More options. I even tried it another category.
I have sent an email as well for the same
Hi, Thanks for your good theme. Can you send the theme landing preview to my mail?
Thanks for the email! I am not clear about the query but if you mean preview page then please find the attached link https://preview.envytheme.com/ecademy-wp/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Wordpress has been damaged in my domain so I had to delete all the files, I reinstalled it and saved I cannot activate the theme, it shows me the following error: Purchase Key Already Registered
Thanks for the message! Hope you already solved this.
Yes, solved
Hi, I have 7 courses in my “Mathematics” Category but when I click on that category only last 6 added courses are shown for that category.
Even the Mathematics Category page is not showing any “More or Next Page” option.
How can I show more courses in that page?
Kindly fix my issue.
Bonjour , je demande à être remboursé . Le thème ecademy ne correspond pas du tout a ce que je voulais pour mon projet . Merci !
J’attend votre réponse ..
Hello, Why I’m getting “Purchase Key Invalid” even though I was registered before and it was working correctly, suddenly I found a message “ecademy theme need to register” and when I try to verify my key I get that message…
Best regards…
Thanks for the message! Please follow the doc for the setup details
https://www.docs.envytheme.com/docs/theme-license-information/Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Hi 
First of all really great template! I love it!. I got a quick question about the template itself. Is it possible to get rid of the page title (For example when you go to the blog section, that area which is directly under the header) ?
Regards Emre
Thanks for the message! Could you please share bit details including screenshot?
It is possible to hide from dashboard author info, meta info, breadcrumb, banner, etc.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
how to change lesson icon
Thanks for the message! Could you please share bit details including screenshot?
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
i need a video icon in lesson, please refer the screenshot https://prnt.sc/tjgw7y
Apologies for the late rely! We will try to add this option in our next update.
Regards
Hello, I have purchased “ecademy” theme, and in the “Unlock Features You Paid For!” there is a “Premium and Useful Plugins Get access to premium and exclusive plugins for free.”
What kind of premium plugin in this theme, because all plugins came with it are free, and they ask for premium subscriptions…
Can you please send me a list of premium plugins that comes with this template?
Best regards…
Thanks for the message! This meant that to unlock all features you need to register the theme using the purchase key.
Also, the theme containing premium plugin ACF Pro & most of the features like premium.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
Where can I find the license key for this plugin, when there is an update for it, I can’t update it via wordpress update and it asks for a license key!
No worries! Just use your item purchase key to unlock all features for this theme.
Regards
That doesn’t work, If you mean to use the purchase key to unlock ACF pro that doesn’t work… If you mean when I unlock my theme which I already did it is also doesn’t work to update this plugin.
Best regards,
To update ACF Pro you need to buy license key.
Hello, But you have told me earlier that the AFC is coming premium with the theme.
“Also, the theme containing premium plugin ACF Pro & most of the features like premium.” (by you, 26 days ago)
Best regards,
Thanks for the message! Yes, the theme containing the ACF plugin premium version without activation license for customers. We update the plugin’s latest version after a certain time randomly.
“Most of the features like premium” means, please check popular LMS plugins and compare our features and you will get they are selling most of these as an individual add on.
Regards
Hello, Thank you for your clarification, so now I have to delete it and then install it again, right?
Is it required for this theme or it is OK if I delete it, I don’t know what this plugin for!
After i instal the demo version. Can I still able to do login or register function without pro elementor?
I can’t see the register and login page like on the demo now, can you help me with this?
Thanks for the message! Yes, it’s possible to do a login register function without Elementor Pro.
Please check the item documentation for login & registration pages set up like our live demo.
Here is the link https://www.docs.envytheme.com/docs/ecademy-theme-documentation/installation/demo-installation/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
awesome mate, thank you
Hi, excellent theme, can i use your theme for a language school, but without the user purchase a course, just view the course. And be able to have a form for a free demo lesson Thanks
Thanks for the message! Yes, it’s possible to create a course without a purchase option also form for a free demo lesson.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
HI, can i disable login/register, shop, loaders, mouse effect with circle? Thanks
Yes, you can
Great , Thanks!
What do you recommend to use as a social login? I wanted to add an option on this page here: https://themes.envytheme.com/ecademy/profile/ how can I edit, put a shortcode there for example? Thank you
Thanks for the message! Now the profile page is coming from LearnPress plugin so if you want to add something into this file then need to override the file from the theme.
Please check the theme file structure where have overridden some file already.
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards,
EnvyTheme support
I did not understand your answer. I would like to have a frontend content creator. Your theme could contain this, it would be a differential in relation to other themes and you would increase sales, without a doubt.
another question, is it possible to replace learnpress with lms tutor?
Thank you
Thanks for the message! We didn’t integrate Tutor LMS yet but soon we will integrate this with the theme.
Best
Is there any way I can pay to speed this up? And hire customization services? I emailed you via the website form, but I was not answered.
Please include the lms tutor. it’s all I want in life !!!
when will we have the integrated LMS tutor?
