Not getting any support replies to the Engo Theme email address, very disappointed

Hello,

I know I have sent a couple of messages now, but please could I have a refund for the theme I’ve purchased? There are some bugs on the site and the coding is incorrect in place. I’d appreciate it if you could get back to me asap.

Many thanks. Joe.

Hello,

In addition to my previous questions! How do I add dynamic checkout? The option isn’t available when following shopify instructions the theme should come with it built in?

Thanks, Joe.

Hello,

Great theme! Just a few questions:

1) When on mobile, the review stars are barely visible as they’re underneath the “quantity” button. How do I fix this? 2) My product images are not pulling through under main image when reviewing product collection. How can I fix this?

Thanks, Joe.

Hello, i allow to write you because im starting tobe crazy with your theme which is really not structured. Having a lot of work and having to make this website this evening I had to use a freelance to correct bugs related to your theme. I am surprised to have seen bits of wordpress code in your files. Can you tell me if it’s a really stable version what I downloaded because your theme is scary!

Hello,

I found theme error in nomos home-categories. After setting Margin Top and Margin Bottom to 0 for banners, it shows 0 gap between first two banners but a gap showing after 2nd banner. Please help us on this issue.

Thank you, Sae

I want to give this theme back!! Zip is 60 mb and i can only upload 50 on shopify. thats not customer friendly!

Thanks

Hello, I want to achieve this look of item description, how can I, please suggest.

Hi, I bought the theme right now and I installed it on the site but I have a problem with the pinmapper template. After I put the picture and select the product everything is crazy and gives me error that is a problem in “pin-product.liquid”

can you tell me how to solve this problem or is it an update?

Hello! I brought the nomos theme and am having troubles keeping the same color header on each page for the “header v6” on the “Home Electronic” theme can you help?

Hi,

I just purchased your template and I found out there is problems on the ‘Home-Modern’ responsive layout below 767px. The layout didn’t resize well. Please assist to fix this. Thanks.

Hello i am interested in the template, my main issue is since this a new theme,

if you will be providing support for the coming years, since it this not successful might not get support?

also do you provide customization services?

also how is the mobile slowness being handled?

thank you,

I really like your Nomos Shopify theme, but it has very low result on Google PageSpeed Insights. Only 13 out of 100 on mobile.

Does this theme come with a Password Protected splash page?

Hi!

I just purchased the Theme (great job!) and I need to make minor adjustments so it fits according to German Law. I need to add a info to the product price, which normally is located in the sections/product-template.liquid template but I can’t spot the product price there. Can you tell me in which template the product price is located?

Best Felix

I just messaged about 30 minutes ago, my theme has completely crashed, it now won’t work at all.

Can you please contact me to fix this, or I will need to request a refund. Pretty disappointed, really loved this theme and the customizations. Spent a lot of time setting up my shop just to have to start over again.

Order number: d4d23ce1-2442-4a01-85f2-9d803e1648e7

Hello,

My homepage keeps glitching and not scrolling down. Can I please get help with this, it is hurting sales and confusing customers.

Order number d4d23ce1-2442-4a01-85f2-9d803e1648e7

Hi, we’ve purchased the theme and it looks awesome but there are still some small UI bugs either in responsive or layout is broken for smaller screen sizes (there is horizontal scrollbar), navigation has problems on hover (if you dont point to sub item fast it closes), bundling feature is broken if added in right section, mobile menu navigation work a bit strange, ... also one of big problems is optimization in general to many CSS/JS files… So when do plan next version/update so that we can plan rest of activities. For sure we will use this theme but because it’s awesome and all this things I listed are not showstopper but would like to understand when next “bugfixing” version is coming. Thanks

Hi there, I just purchased Nomos theme template for my Shoptify shop. However, the maximum file size to upload to Shoptify is only 50MB, and your zip file that I downloaded is around 67MB or something. How can I upload the file onto the platform without affecting its? Thank you

I have created megamenu using style 1 option.

Currently the mega menu displays 15 boxes but I only need to show first 3 and remove all the others.

How can that be done?

Thanks