12795 comments found.
Hello,
After updating Woodmart to version 5.0 and higher, some options in Woocommerce no longer work. - no product export / import button in the products tab - Quick product edition (scr1) does not work - mass edition of products does not work (scr2) - the options in the product edition do not work in the “Publish” tab (scr3)
Can you check it at your place?
I have three pages on Woodmart template and it’s the same everywhere.
I cannot disconnect the screenshot here – and the support page for me does not openHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Yes, I changed to Twenty Twenty and it works fine. So the problem is having Woodmart
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, is there any way to create custom product pages? I need at least one more – is there an option to create this? I have shortcodes from a 3rd party plugin and need to integrate this. thank you
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
f.e in Flatsome Theme i can create many custom product page layouts and put them together with shortcodes – this is not possible?
Probably, they have some custom functionality for this. It is not a default WooCommerce feature and our theme doesn’t have it either.
I installed a gift card plugin (https://yithemes.com/themes/plugins/yith-woocommerce-gift-cards/) and it does not show the default image for the gift card.
When I contacted support for the plugin they replied I’ve been checking the problem and it seems that your theme doesn’t use the WooCommerce gallery in product pages.
How can I fix this so I can use this plugin?
Hello,
Yes, our theme has its own custom product gallery on the single product page. Plugins that rely on the default gallery will not be compatible with our theme, unfortunately.
Kind Regards
Hi, could you please check the compatibility of creating a SINGLE post template in the Elementor Theme Builder for a custom post type. It all seems a bit messed up with the Elementor page builder integration and full-width spacing with Woodmart. I cannot create the edge to edge section and I have tried all the theme layout settings. I can only assume that it is because your Woodmart theme to Elementor conversion is still very new…? see links here:
https://imgur.com/61ZAq43
https://imgur.com/T90HKIH
Hello,
This functionality comes with Elementor pro and it requires additional adjustments. We will check this full width problem in our next theme update and fix few other things with Elementor pro.
Kind Regards
Thanks. I want to use your theme and woocommerce elements for a bunch of other projects, but will have to wait until the Woodmart theme is better integrated with Elementor and the Elementor Theme Builder. I need it to be seamless and fully tested. Looking forward to it though. THanks
We will check this for our future updates. You are talking about Elementor pro and not about the Elementor. Our theme is fully compatible with Elementor. Actually, it works with Elementor pro too but we didn’t add any custom styles from our theme side yet.
Ahh ok. That makes sense. I am looking forward to the time that it is fully compatible with Elementor Pro. That would totally transform your Woodmart theme for ALL the people that have asked about it. The Woodmart theme + full post-type customisation would be really really good ! Compatibility with the Jet plugins by Crocoblock would also be a big winner. Cheers
Thank you for your feedback. We will work on this for sure.
My wishlist in the header shows that i have 3 products in my wishlist but the wishlist is empty. if i add a new product too it, it changes to 4, and when i remove it, it goes back to 3. i can not zero it out.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello I have encountered a problem with the wishlist, it does not put the items in the wishlist. Can you check if it’s a version 5 issue? Thank you
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us your information via the contact form on our profile page.
Thank you in advance
Hello, I only have one last question with your theme Woodmart. Can I edit the product sheet? For example, with WPBakery or Elementor can I put a block of text, a commutator or a row between the variations and the buy button?
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi i am using the Crocoblock suite of plugins and i only have Jet Elements activated and installed and when i activate this plugin, i can no longer see the XTemos/Woodmart widgets/blocks on the elementor builder’s left sidebar. If i de-activate the Jet Elements plugin, then they will show.
FYI the Jet Elements plugin is a plugin that adds 30-40 widets/elements for elementor in the live editor.
Hello,
Be sure that you are running the latest version of our theme – 5.0.2. If you still have the problem, please, create a topic on our support forum and provide us your admin access so we can check.
Kind Regards
Yea I always update the theme the moment I get notified by my wordpress install that an update is available. I double checked and I am running 5.0.2
Please, create a topic with all the information on our support forum and we will check what is wrong.
Hi there, hopefully you can help me quickly here I want to have a background colour for the ACTIVE page in the menu, I think I have this created with CSS It does not work if the sub menu item is active, ie if a page in the dropdown menu is active, ideally I want the parent to have a different background Can you send me Css for this body .menu-style-default .navigation-wrap.navigation-color-scheme-light .main-nav .item-level-0:hover>a { background-color:#8cb65b; }
So this code only works for the level 0 menu, not the sub menu which are active
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I created a ticket, it would be a lot easier if you posed solutions here, so people do not have to create tickets about items which they could resolve themselves if the answer was here. if you could have a look at this today that would be great
We have answered your question on the forum already.
i want this theme in html or php only for custom development backend is it available?
Hello,
Our theme is available for WordPress only and there is no HTML version.
Kind Regards
HI, My Custom Post Types are being treated like a Blog Post, and I what too keep the CPT featured images, but your theme displays the Featured images a the large header image with date on the Single CPT page…? I do not want the theme to treat my CPT like a BLOG post, with all the BLOG post theme settings including ‘Single blog post options’ with NEXT POST navigation ? .... Please advise why my CPT cannot be separate with your theme? Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Can you just confirm if you have tested or checked Custom Post Types with your theme? I am simply using JetEngine from Crocoblock, and the CPT is not displaying correctly and the Elementor Theme builder ‘single’ template does not work with the custom post types? This is quite fundamental in Elementor…. ? Can you please check this before I create a ticket
Just tested another CPT and it’s the same issue. The SINGLE elementor theme templates does work OK with the basic HELLO theme but not Woodmart? HELP
We didn’t test our hteme with this plugin and can’t guarantee its fully compatibility.
What about the Elementor single template not working with your theme? Surely this is pretty standard with Elementor…..?
We will fix a few things for single template in our next theme update. Now it works as with other default themes.
Hello again! I’m in love with your new integration of elementor. Congrats! I would like to comment that the “Review Images” option is not working properly with me. If I activate it, some product details can’t be displayed. Only see in blank. I hope you can fix it for next updates. Thank you!
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us your data via the contact form on our profile page.
Thank you in advance
Hi, I am helping a client to setup his website. For some reason i have not able to disable the top bar https://prnt.sc/tlm7le
I have tried the header builder but its adding a new bar https://prnt.sc/tlm81k
It would be really helpful if you can help me.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello,
Below is an error I’m receiving then using the import/export feature under Theme Seetins
IMPORT ( ! )WARNING: USE OF UNDEFINED CONSTANT AUTH_KEY – ASSUMED ‘AUTH_KEY’ (THIS WILL THROW AN ERROR IN A FUTURE VERSION OF PHP) IN C:\USERS\SFITZ\LOCAL SITES\BIDNBUY-DEALS\APP\PUBLIC\WP-CONTENT\THEMES\WOODMART\INC\OPTIONS\CONTROLS\IMPORT\CLASS-IMPORT.PHP ON LINE 95 CALL STACK #TIMEMEMORYFUNCTIONLOCATION 10.0002417320{MAIN}( )...\ADMIN.PHP:0 21.660022114536DO_ACTION( )...\ADMIN.PHP:254 31.660122114912WP_HOOK->DO_ACTION( )...\PLUGIN.PHP:478 41.660122114912WP_HOOK->APPLY_FILTERS( )...\CLASS-WP-HOOK.PHP:311 51.660122116040XTS\PAGE->PAGE_CONTENT( )...\CLASS-WP-HOOK.PHP:287 61.674622174864XTS\PAGE->DISPLAY_SECTIONS( )...\CLASS-PAGE.PHP:210 71.834522759824XTS\OPTIONS\CONTROLS\IMPORT-> RENDER ...\CLASS-PAGE.PHP:377 81.834522759824XTS\OPTIONS\CONTROLS\IMPORT->RENDER_CONTROL( )...\CLASS-FIELD.PHP:209 91.834822759824XTS\OPTIONS\CONTROLS\IMPORT->GENERETE_SECRET( )...\CLASS-IMPORT.PHP:48
( ! ) WARNING: USE OF UNDEFINED CONSTANT SECURE_AUTH_KEY – ASSUMED ‘SECURE_AUTH_KEY’ (THIS WILL THROW AN ERROR IN A FUTURE VERSION OF PHP) IN C:\USERS\SFITZ\LOCAL SITES\BIDNBUY-DEALS\APP\PUBLIC\WP-CONTENT\THEMES\WOODMART\INC\OPTIONS\CONTROLS\IMPORT\CLASS-IMPORT.PHP ON LINE 95 CALL STACK- TIME MEMORY FUNCTION LOCATION 1 0.0002 417320 {MAIN}( ) ...\ADMIN.PHP:0 2 1.6600 22114536 DO_ACTION( ) ...\ADMIN.PHP:254 3 1.6601 22114912 WP_HOOK->DO_ACTION( ) ...\PLUGIN.PHP:478 4 1.6601 22114912 WP_HOOK->APPLY_FILTERS( ) ...\CLASS-WP-HOOK.PHP:311 5 1.6601 22116040 XTS\PAGE->PAGE_CONTENT( ) ...\CLASS-WP-HOOK.PHP:287 6 1.6746 22174864 XTS\PAGE->DISPLAY_SECTIONS( ) ...\CLASS-PAGE.PHP:210 7 1.8345 22759824 XTS\OPTIONS\CONTROLS\IMPORT-> RENDER ...\CLASS-PAGE.PHP:377 8 1.8345 22759824 XTS\OPTIONS\CONTROLS\IMPORT->RENDER_CONTROL( ) ...\CLASS-FIELD.PHP:209 9 1.8348 22759824 XTS\OPTIONS\CONTROLS\IMPORT->GENERETE_SECRET( ) ...\CLASS-IMPORT.PHP:48
5B0E1A62406E90A5278A035FDE3F7192”>EXPORT OPTIONS
Regards.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us your data via the contact form on our profile page.
Thank you in advance
Hi, ....Elementor question ….. there is not the option to change the footer to my custom Elementor Theme Builder footer? There is only the Theme Option to add the Pre-footer block, or disable the footer. Normally with Elementor, when you set the Footer conditions to Entire Site, the footer should appear…? I cannot send a link as I am building/testing in localhost. Please advise if you know about this. Thanks
Hello,
You can enable one column footer layout in Theme Settings and then put an HTML Block with Elementor to this footer widgets area in Appearance -> Widgets.
Kind Regards
Hi, can you tell me why I cannot use the Elementor Theme Builder for my Header and Footer sections. Seems a bit strange to create HTML blocks then add them into the Widget sections? I thought Woodmart had full Elementor support?
Elementor custom footer replaces our “footer.php” file compately and break the container. That is why it is much better to use our HTML Block. It is almost the same mechanism but will work correctly.
I would like to purchase a Regular License for this theme. My question is, how many websites can I use this Regular License theme, please let me know …
Hello,
You can create one website with one regular license. Each new project requires one regular license.
Kind Regards
Is there a way to add +/- to the cart side menu to adjust if the customer wants to add more than 1 product instead of having to go to the cart page?
Hello,
Yes, you can enable this option in Theme Settings -> Shop -> “Quantity input on shopping cart widget”.
Kind Regards
Did Instagram widget become vertical and cropped images (instead of square) after latest update?
I see now it’s fixed with the update, but one more thing, one of my websites having issue with Instagram API while other works fine. (ps. it’s multisite) I think the error started after update 5.0. See here: https://snipboard.io/4sDOf0.jpg
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us your data via the contact form on our profile page.
Thank you in advance
Hola, en qué medida se deben subir las imágenes de las categorías de miniatura? Lo he subido a 300×500px pero la altura no se ve igual al demo. No se adaptan. espero su respuesta, gracias
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
The header builder doesn’t seem to be working?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards