12798 comments found.
Hi now with Elementor support – Do I still need to use your builder for the header or can I use Elementor Pro to build the header and footer? 2. Can I use Elementor to build the woocommerce pages?
Hello,
1. We introduced only Elementor support. We can’t guarantee that Elementor Pro will work without any issues at the moment. Moreover, our header builder is much easier and more optimized so we suggest you to keep using it instead of other plugins.
2. We didn’t test this functionality yet.
Kind Regards
Also in the elementor carousel I don’t see any options to change the size of the image, typogrophy colors, etc. Any chance of adding these basic options?
Could you please specify which carousel you do you mean? Please, send us some screenshot.
Hello
Is possible to see a second image on hover in mobile version as in desktop version?
Thank you
Hello,
Sorry, but mobile devices don’t have hover state as on desktop and it is not possible to implement it.
Kind Regards
I am unable to register or login on your forum. I have a valid purchase code. Please help.
Hello,
Please, send us a screenshot of the error that you get when trying to register on our support forum.
Kind Regards
Please find the screenshot here: https://1drv.ms/u/s!As6DbGdsJMBQmUuMpKXBXZeMZZPu?e=kcvdqG
It means that you have already registered on our website. If you don’t remember your login, please, send us your purchase code via the contact form on our profile page and we will restore the access for you.
Will do thanks!
Your support period is expired already. If you want to create requests on our support forum, you need to extend your support period on ThemeForest first.
Oh I see will do if required but can I get access to the profile so that I can manage the domain names currently registered with the theme lisence?
Yes, we sent you your new access via email.
Thank you!
when i choose a product with variations, it does not update the price it only shows the price range 70 – 90 EUR f.e. how can i make it show the price for a single variation and not the price range?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
I updated my theme and and everything on the site is broken.
edit: I updated core and disolved
Hello,
So have you solved the problem already? Do you have any questions that we may help you with?
Regards
Hi, how can i add unit prices into the ajax search dropdown?
Hi,
The price should be there by default. Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
The normal price but not the unit price “https://www.eingenuss.de/”. We use Germanized. Check the search with “leo …”
Anyway, please create a topic on our support forum so we can find what is wrong there.
I have just updated to version 5.0.2. Everything is fine so far. Except for the Products grid header.
In the Custom CSS file generator “Shop page styles > Back Button” seems not to work. Instead of a button, the link is displayed in text form.
How can we change that? Or turn off the back link?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
I have updated the theme as described in the migration guide.
Then we saved the theme settings and regenerated the CSS files of CSS file generatior and WPBakery.
In the header title of the product categories, there is now a text link “Zurück” (in English this would be “Back” or ” Provious”), instead of the small arrow icon, which can be seen here to the left of “Clocks”: https://woodmart.xtemos.com/product-category/clocks/?demo=
Please, send us a link to your website where we can see the problem.
Please let me know your e-mail address.
Send us a message via the contact form on our profile page.
If we made the shift to Elementor, then can we can deactivate and delete WP Bakery Page builder to minimize the plugins? Or do we have to use the both?
Hello,
Yes, you don’t need to keep both plugins enabled on your website.
Kind Regards
Hi there, I just renewed the support period for 6 month. However, in the support forum it’s still mentioned that my support period was running out. When I try to re-enter my licence it presents me the same error.
Can you please help me out?
Many thanks -a
Solved: There was just a few minutes delay somehow 
Thanks anyway, awesome work from you guys.
Hi,
We are glad that you sorted it out. Contact us if you will have an y questions.
Hello,
No, it is a separate theme that has no relation to WoodMart.
Kind Regards
Hello, - In Custom Fonts settings : When you try to add 3+ custom fonts, doesn’t add 4. font.If you try add a font again, it removes first font and replaces with new one. And adds an empty font, there is a bug. You can check. - Thanks for mobile navbar fix. Regards
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us your information via the contact form on our profile page.
Thank you in advance
Dear Respected Author,
Your work is really awesome, and I’m very interested.
We want to launch a site with vendor functionality, and your theme seems very promising.
My question is … Can you please suggest the best VENDOR Plugin compatible with your theme.
Mean to say, which will be the best vendor plugin, you could suggest to me, which we should implement in our woocommerce store.
Our main concern is speed, and good features and mainly scalability, so kindly guide accordingly.
Thanks
Hello,
We didn’t test all vendor plugins deeply, but we prefer using Dokan multivendors. And we also use it on our demo here https://woodmart.xtemos.com/handmade/
Regards
Pay a support for 6 months, how to enter support and how do I get the password
Hello,
You need to register on our support forum with your purchase code and create a topic there https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
i tried to import demo pages but it stopped at 4% and when i tried to check the home page i can see that only header and slider are working well but the whole page are damaged.
i think you have a problem on ssl at your dummy demo
https://dummy.xtemos.com/Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Thank you so much for bringing this theme to elementor, what a brilliant idea….However, when I tried to build a page (my client wants another type lf home page) I noticed [XTemos] Layout – stretch section and content has a space at the right end of the page…is there a place I can correct this or adjust it? once again, thanks bringing elementor to woodmart
Hi,
Thank you very much for your comment!
Could you please send us a link to your website where we can see this issue?
Kind Regards
let me move it to live mode and send it
You need to set padding left and right for this section to 0 to compensate this standard gap.
Hello. Can you point me to where the option for Swap menu and categories menu on mobile option, is located cause i can’t seem to find it. Thanks.
Hello,
This option is added to the mobile menu element in our header builder https://prnt.sc/tn27iv
Kind Regards
Thank you very much!
Hi, I am very impressed by both of your themes and planning on buying one them in the future.Can you please tell me whats the main difference between woodmart and Basel?
Hello,
The main principal difference between themes is their design. As for the WoodMart, it has some more advanced features including Elementor support, header builder and CSS generator.
Kind Regards
Hello. I have tried to test the demo-medical-marijuana, but I dont see anything of the demo page. The only thing I see is a blank page with some code block. Is there something I can do first before try again?? Thank you.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I am in localhost environment. When I choose the other demos , everything works great. When I choose the demo-medical-marijuana, is like missing the css file. To be honest, I uploaded the file that I have already purchased for another website. If I buy your theme again for another customer, do you thing that I will have problem with the specific deno??
Sorry, but we can’t reproduce the problem on our side. We have to see your website to be able to check the problem and help you.
when it comes to the countdown timer are you able to add “Sale Ends In:” before the timer?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
How can I add a svg logo? And how can I have support? I pay 12 months to have access to the Forum? Thanks!
Hello,
You need to register on our support forum with your purchase code and create a topic if you need any help https://xtemos.com/forums/forum/woodmart-premium-template/ Read our documentation about the logo option https://xtemos.com/docs/woodmart/header-builder/setup-logo-image/
Regards
