72 comments found.
Video of Footer setting doesn’t play in the documentation. Please relink it.
Hello We want a refund for non-response and updates !!! We call it the themeforest!!
Hi, We already gave you too much support including some customization. You can send a refund request if you still not happy.
Our team working on it. You will get the update soon.
Hi, I am waiting for the update Thanks
is this theme allowed variation?
Hi, Which type of variation?
rin build template
is it allowed to use on multiple website?
Hi, No, you will be able to create 1 site with regular license.
Hello So why not update !! We have a problem and you are not responsible at all! please follow up Thanks
Hi, Please update your support ticket. You will get the reply.
Hello We updated, but did not receive a response !!! Ticket #2484843 Either check and update or return our amount Thanks
You will get the udpate.
Hello Exactly when will I receive the update? We are waiting for 2 months !!! Thanks
Hi how to add multiple images in projects?
Hi, Please give your support ticket ID. Also, here is EID vacation. For this, you will get slow response for next few days.
Hi, why don’t you answer? We have been waiting for our answer for 10 days now !! Thanks
Hi, Our team still working on the issue. You will get the solution within few days.
I need to put java script.where I can put javascript code?
I can’t export the path, I’ve been trying for 12 hours and the site just doesn’t load it, I already created the ticket # 2483094
You will get the reply soon.
Hi I don’t need drop down in home .I have removed the drop down in home .But when I navigate from other pages to home It is not going to home page .Home icon is not working . with out drop down .
Hi, Please send us a support ticket. Our team will help you.
Hello Good time Why don’t you reply to emails? We have been sending an email for 5 days now, but we will not receive a response from you Please answer the? Thanks
Hi, Please give the ticket ID.
Hi, #2463658 Tnx
Hello Please answer, I also sent the ticket number, are we waiting ?! #2463658 Thanks
Hi, You will get the reply.
Hi, We have checked and asking our team to give you the reply.
Hello I have not received an answer yet! We are waiting Thank you
Hi, Our team still working on the issue. You will get the solution within few days.
Congrats on a great work!
Thanks 
Hi,
How to add project tag? Like in Demo (Construction, Fixing, Renovation)
Please send us a support ticket. Our team will help you.
Hello there,
I’m getting hook.php line 44 error, can you help?
Hi, Please send us a support ticket. Our team will help you.
Can I work with the them simultaneously in the domain where it will be officially and locally?
Yes, you will be able to do this.
Thanks, another question, how i can change the blue background that it is in the Menu section? and i have a issue in all my pages products made by woocommerce, the image of the product is behind the menu bar.
Hi, It showing that you purchased the item. Please send all support related question via our support center. You will get proper answer from our support team. Here is the url https://templatepath.ticksy.com/
Nice theme.. Please i noticed that sliders tick was red during demo import. After successful installation of demo, slider revolution was not installed and at some point i will need to edit the slider. Kindly assist.
Hi, Please send us a support ticket. We will help you.
Congratulations is a very good site.
Thanks
Nice theme, GLWS!
Thanks
Hello I need the rtl version Does it support rtl?
Hi, Yes, we have completed its RTL version. We will push the update within 1-2 days.
This theme looks really incredible. I bought it today I will try it out !! Thank you for this amazing theme!!
Hi,
Thanks for purchase!
Please give us a 5-star rating for the design
I opened a ticket because I’m having a problem. When I activate the Rinbuild plugin several errors appear, I had to disable the plugin. I haven’t imported the demo content yet and I believe that due to these errors others appear on the main page.
Hi, Please send us a support ticket. Our team will help you.
I still have this error after activate the Rinbuild Plugin Warning: Creating default object from empty value in /homepages/42/d833373915/htdocs/home/wp-content/plugins/rinbuild-plugin/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29
Hi, Please send us a support ticket. Our team will help you.
Hi, I have this support ticket number #2464155 and I have been waiting for an answer since Saturday, please I need answers because the site I am doing is for a client.
Hi, I have checked the ticket. Seems you got the solution.
Hi, Sorry for the inconvenience, but as the user kaancakal, I am now having the same error in hook.php on line 44
Hi, You will get the update soon.
looks GREAT!
Thanks
