76 comments found.
How do I get the latest version of the theme? My version is not supported with PHP 8x….do I renew support license or do I have to purchase a completely new theme?
Hi, to get the latest version of the theme, you do not need to purchase it again. When you logged into the Envato account you used for the original purchase, you can download the latest version from your Downloads page.
I love the theme and am excited to get my new site up and running but am having issues installing the required plugins.
I am unable to download the Rabbit Helper Plugin.
I also encounter an error that says ACF RGBA Color Picker requires ACF PRO v5.5.0 or higher to be installed and activated. Do I have to pay for and download a plugin in order to get the required plugin to work?
Hi there. How can I remove the menu from a coming soon page? I would like to just have the full image and a logo but no menu on this page.
Hello. When you edit or create page and select template “Elementor Coming Soon Page”, this option “Menu. Show/Hide” is available. Write me on email i can send you screenshot.
Hello Mountain-Themes,
Can you please update the Advanced Custom Fields PRO plugin? From 6.0.7 to 6.2.4 or do we have to buy it?
Kind regards
diepeter
Hello. I updated all plugins, please re-install plugin.
Thank you very much for your quick response.
I wish you a Merry Christmas, a Happy New Year 2024 and, above all, good health.
best wishes from the saarland
Merry Christmas to you too. Glad if you rate this theme on market. Thanks! Very soon this theme in new major update will be worked in Elementor and frontend editor =)
Good day,
I cannot find where to update the social media links – I managed to find it once when I first purchased this theme, but now I want to update and cannot find it. I’ve been looking for days! Please be so kind to help?? Thank you!
Hello, when you edit page or added new page, select template “Coming Soon” and find field “Icons” you can change social media links. Write me on email if you not understand, i send you screenshot.
Excellent theme! I’m just having some trouble setting it up – a big blank space shows at the top of my website, right above the menu, and I cannot figure out how to make it go away. Any tips please? Thank you!
Hello , would you please response to an email that I sent to your inbox couple of days ago ? be safe and be well ! thank you !
We just bought your theme. We set up the shift pack as a landing. in Chrome desktop it perfect but on mobile it seems the social icons are not showing. also the whole shift animation is now circling balls in Safari… do you guys need to update responsiveness?
Can we adjust the speed of the “landscape” demo?
Hello. It’s possible, but this option will be added in future update theme. Please write me on email i show you where in file need change this option
Is there any way to remove the lines below the logo on the video section?
Hello. Try add this css code header hr { visibility: hidden; }
Hello. I went through the steps and prompts to install the theme but where is the demo content and how do I access it and import it to the site so I can mimic the demo?
Hello. In archive with theme, you can find file demo-content.xml AND import this file
the premium plugins WPBakery Page Builder, Ultimate VC Addons, ACF Pro ask for an update what should I do?
Hello. Try re-install this plugins
I don’t have a zip file? because I have already installed the update of your theme.
Ok. You can write me on email and i can send arhives with plugins
Hello i don’t understand why the youtube video on the homepage sometimes doesn’t start on chrome on windows pc
Hello. It’s strange, please send me screenshot and address your site on my email, when will this problem
can you show me how to change and resize the background of the template please ? thank you !
Hello. Maybe you want change size height for header box?
Hello. You can you edit the top Social media icons & the Button color of the Newsletter
Hello. Please write on email
Hello, I’ve purchased the Rabbit theme and installed it to my WP. The theme was correctly installed by I can’t seem to find where are the demo content as I would like to use them for a Coming Soon page. Can you please advice?
Hello. Thanks. In archive with theme you can find xml file demo content and import
Great thank you! I’ve noticed some elements are different though, like the newsletter form and contact form, after I activated the theme and demo content it’s like on my end, is missing something. Does it need extra plugins?
Also, do you know how to get rid of the Cart icon on the header? Thanks!
Hello. You can hide cart icon in “Customizer”
Hello, I am thinking about purchasing this awesome theme. However, is there a way to remove the dark overlay on the hero image/main page banner? Thanks in advance!
Hello. Yes, it’s possible in “Customizer”
Okay, will it be the Theme Options or just under regular Customize in the Appearance section? I just want to make sure I am making a good purchase. Thanks!
I am currently looking at the Rabbit theme, Coming Soon. I would like a good Coming Soon, but it seems too dark on the Classic layout when I click on your demo.
If you want , write me on email i send screenshot options, how change overlay
Can I integrate a payment gateway with this theme?
No se puede instalar falta la hoja de estilo style.css
Hi Supporter, My logo cannot show when i added with rabbit theme Can u help me plzzz,
