12793 comments found.
Hi, the account page on mobile devices shows a list of the page’s options (dashboard, orders, downloads etc), but then further down the page these options (dashboard, orders, downloads etc) are repeated as buttons. How do I stop this?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Xtemos team. Just purchased, Very good theme. Just will be thankful if you will integrate any other plugin or will make “brands” more functional. Now, it’s not fully functional brands function because brands function is like feature/attribute of product and it does not give options to make seperate page for brands, to write more detailed about brand as seperate page. Also in product page google does not recognize it as a brand. Additionally “frequently bought together” and whatsapp chat logos on each product page will be much helpful to attrack customers. Again thanks for all that already done.
Hello,
Thank you for purchasing our theme and contacting us.
Actually, you are able to create brands pages with our function. You need to edit your brand attribute in Dashboard -> Products -> Attributes and turn on “Enable archives” option. Then, all brands links will lead to separate pages like categories and tags.
Kind Regards
Thanks for the information xTemos. I found that and activated. I guess it will work for me. Will be much better if you can activate WPBakery Page Builder for this section as well as regular pages. Thanks in advance.
Now it use simple text editor of wordpress
Thank you for your suggestion. We will consider this for our future updates.
Hi! I’m developing a series of 10 landing pages. Each very similar to the other. I’m looking for a theme that I can buy once and use in all of them. Can I use this theme in only multiple, or only one single domain?
Hello,
Yes, one regular license allows you to use the theme for one domain/project only. It is a general rule on ThemeForest and all themes use that.
Kind Regards
Hi, in your single PRODUCT options, there is te option to ‘Hide tabs headings’. When I check this box, they still appear? I want to completely remove them from all items…...? Thanks
Hello,
This option hides headings inside tabs but not the tabs titles buttons https://prnt.sc/tqynk9
Kind Regards
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Thanks.
We don’t see the “Purchased” label on your account. You need to contact us from the account where you have the theme license purchased.
hi How to change the store return button link???
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, how can i deactivate “_transient_wc_layered_nav_counts_pa_typ” to get better performance. Do you have a small hook or action for it?
Hi,
This transients mechanism comes with WooCommerce to improve the performance. If you will disable it, your website may be even slower. And we don’t have an instruction on that.
Kind Regards
Seems your theme has a bug. Everything was fine, after I updated anytime I try to click on the CSS per page in the WPBakery Page Builder the CSS box does not popup and the console logs -
ace.js?ver=6.2.0:10 Uncaught TypeError: Cannot set property ‘display’ of undefined at a.setVisible (ace.js?ver=6.2.0:10) at a.u (ace.js?ver=6.2.0:10) at new a (ace.js?ver=6.2.0:10) at new g (ace.js?ver=6.2.0:10) at Object.t.edit (ace.js?ver=6.2.0:10) at i.setEditorAce (backend.min.js?ver=6.2.0:10) at i.setEditor (backend.min.js?ver=6.2.0:10) at i.setEditor (backend.min.js?ver=6.2.0:10) at i.render (backend.min.js?ver=6.2.0:10) at i.editSettings (backend.min.js?ver=6.2.0:10) setVisible @ ace.js?ver=6.2.0:10 u @ ace.js?ver=6.2.0:10 a @ ace.js?ver=6.2.0:10 g @ ace.js?ver=6.2.0:10 t.edit @ ace.js?ver=6.2.0:10 setEditorAce @ backend.min.js?ver=6.2.0:10 setEditor @ backend.min.js?ver=6.2.0:10 setEditor @ backend.min.js?ver=6.2.0:10 render @ backend.min.js?ver=6.2.0:10 editSettings @ backend.min.js?ver=6.2.0:10 dispatch @ jquery.js?ver=1.12.4-wp:3 r.handle @ jquery.js?ver=1.12.4-wp:3
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Nice theme, but I don’t understand why using SVG when there are so many problems with this file type. Never mind. Can you recommend some SVG editor? All the icons that are generated with Adobe Illustrator don’t act properly on your theme.
Hello,
If you are able to open your SVG image in the browser then it will not have any problems with our theme. WoodMart doesn’t change your SVG markup and it should work correctly. We created a few images with Adobe Illustrator without issues.
Kind Regards
I must disagree with you. Yes, all SVG created with Adobe Illustrator CC open in Microsoft Edge and Google Chrome. But I want to have same effect on hover in your info box, as it is here in box “Online Payment” and “Support 24/7” – https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492
...with SVG icons created in AI it doesn’t work (icon color doesn’t change on hover) – they are probably coded differently even if it’s SVG 1.0
Please, send us a direct link to the page without Themeforest panel. And send us some screenshot for a better explanation.
OK, could you please send us a link to your website with your icons so we can see the difference.
How to extend core theme options via my child-theme functions? For example, add one new menu selection for my custons options. I need only of insert method for created this section. For add new my fields, I copy array rules from your model core base.
Hi,
We don’t have a documentation for this but you can see how our theme options and secions are registered in the files located in the following folder “woodmart/inc/admin/settings/”.
Kind Regards
How do you translate that??
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I have an issue from the latest update. All my product show the product gallery except this one product: https://unitedcanadainc.com/product/disposable-medical-mask-level-3-made-in-canada/.
Not sure why this is happening but can you help me with this? You can take a look at the other products and you’ll see the gallery showing up fine.
I’ve just noticed that this issue happens with variable products and not simple products just now.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
How can I change color of sticky header? Use his css? ”.whb-color-light:not(.whb-with-bg) { background-color: #000; }”
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
HI. I using ADVANCED TYPOGRAPHY in theme setting to change price color. All price color changed. But “variable product price” not change. It still keep old typography ( in this case is color ). I can use CSS. But i hope ADVANCED TYPOGRAPHY can effect to “variable product price” I cant creat topic in forum. Because forum said my key use other mail.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I am redirected to my account page without signing in after click on the facebook login button. I have also tried “Alternative login mechanism” button on LOGIN/REGISTER page of theme settings.
Hi,
Please, disable all external plugins that are not related to our theme and send us your admin access via the contact form on our profile page so we can check what is wrong.
Kind Regards
Hello. The button on Header builder not working with Elementor page builder.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I am creating a website, which needs to display some attributes (not variable) of products, in all product listings. So that there are html selectors of the type:
class="att-llist pa_name1"> Value of att [/code]How to make? You could create in the options of the listing, a control option that enables or disables these attributes in the listing. Would be great! Or even when registering attributes, create a select like: [ ✔ ] display this attribute in the listing
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this.
Regards
Hi There,
Is there anyway to add a sidebar to the single blog post layout when the general layout has a no sidebar?
Hello,
Yes, you can disable the sidebar globally but enable for some particular posts.
Kind Regards
Hi There,
I’ve checked all the theme settings and single blog posts don’t have sidebar option like other themes we’ve used.
Woodmart single blog posts options – https://share.getcloudapp.com/ApukQlNG Other themes single blog posts options – https://share.getcloudapp.com/bLuRYyqL
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi there, our support expired. I want to make sure that this can be done before I purchase support again. Pls confirm.
We can’t open your screenshot to understand what you are asking about.
Hello dear friends! I hope everything is OK!
My question is related on WPML.
I have blog with two languages. I think here is header problem – if i have 2 languages (English and Georgian), if post is only in Georgian, then header is incorrect (maybe css error).
Please see this example – https://sabuko.org/ge/chalic-georgia-windis/
as you can see, this post in only in Georgia (Main language is English), so how to fix this? I search and saw your comment about translation of header. I did it. I copied header with another name and from string translator change header version for English header.
but it is not working.
Maybe another css error?
Can you help me?
p.s. Stay safe, team!
Kind Regards, Henry
Hello,
It seems like you have a different header set as “Single post header” in Theme Settings -> Blog. You need to reset it or make sure that this field is translate with WPML too.
Kind Regards
Thanks a lot for this reply.
Please see it:
1) i have Main Header (header_544537) 2) I copy this header ( now new id is – header_183123) 3) I translated Main English header (header_544537) and set it to copy version (header_183123) (now Header *37 is in Georgian *23).
and now, for all Georgian Post must set 2nd header ( header_183123)?
p.s. for blog, i set main header (header_544537).
There is not css error?
My friends, if we have 2 languages – main English and 2nd – Georgian. If we posted blog only in Georgian, then header is with issue
https://sabuko.org/ge/chalic-georgia-windis/as is in this link.
Header synch between those 2 languages is OK, but problem is when we post content only 2nd language.
Any ideas?
We must add English version too? It’s necessary?
Do you have different headers for blog and for other pages on your website or it is one and the same header?
It is the same. Its name is Header Corporate and set as default header + i’m using as default header for blog (after your adveice).
p.s. When post translated to the Main Language header is correct, but if we use post only in 2nd language (in Georgian) header is with issued.
Try to leave that field set to “none” and check that the translation to this problem is also “none”.
Hello good evening, the categories area below the main slider is not shown by the vertical size of the template https://woodmart.xtemos.com/demo-electronics-2/demo/electronics-2/ but as http://c1850545.ferozo.com/
I am not using the image of the category in 1: 1 relation but in 2: 1 (vertical), I cannot find how to accommodate this so that it looks like the template.
Done, resolved.
Hi,
We are glad that you sorted it out. Feel free to contact us if you will have any questions.
Kind Regards
