Hi there,

Once we check, we do see that our agent has responded to your request, so if you need any further assistance please continue the conversation with our team.

Also please, our average response time is around 24 hours and our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.

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Hi there,

Thanks for taking an interest! You do have a gallery shortcode which you can use, which will have that functionallity.

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Hi there,

Thanks for taking an interest! All our theme labels are translatable and you can check our article about it here.

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Hi again,

Please provide your request ID here so we can check the status.

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79020

Hi again,

Agent has been informed, your request will be answered as soon as possible.

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Hi there,

Thanks for writing in!

Please check if the top bar option is set on the Page settings.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

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Hello,

Thank you, it works.

Sincerely,

You’re welcome,

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

You can try to add this code to Appearance > Customize > Additional CSS

.qodef-e-info-item.qodef-e-info-date.entry-date.published.updated {
    display: none;
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

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Hello,

Thank you, the css works.

Sincerely,

You’re welcome.

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Thanks for taking an interest! On our demo page you do have all our Header layouts presented and you can for sure set your menu to be the way you want within our theme options.

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Hi there,

Thanks for taking an interest! You can choose the layout and set it to your needs, but they will be listed in 2 columns as you can see here. As this is a specific widget you will have to use some CSS code perhaps to achieve the 3 column layout. However you could use regular Blog list which enables you to choose how many columns you will have.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Please ignore, I used the XML file

Hi there,

Glad to hear this is resolved.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

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Hi there,

Thanks for writing in and sorry to hear that you feel this way. Usually we do recommend all to import the demo on a clean installation as our demo content is made with a page builder, we cannot guaranty that your previous content is made with the same builder, so you will probably have to adjust your existing content to suit our themes demo content.’

We hope this is clear and if you need any assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Thank you for your answer The theme is still really beautiful! I imported the data but as all the posts are made with Elementor, I can’t see myself re-editing 200 posts xD So, do you ever know if one day I created another site;)

Hi there,

Thank you for your kind words and this is simply the way the theme is built up. If you intend to use our themes post layout then you will probably need to adjust your already existed posts.

Anyway, best would be to submit a request at our help center and our support team can check your previous theme and your posts that you already have and upon this information they can provide you with guidance on if this is possible or not. As we do hard time guessing it from here.

Thanks.

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Hi there,

Your request has been answered. If there’s anything else, feel free to write in.

Also, please try not to reply to your own messages before our agents get to answer. It will push your request down the queue and it will take longer to get to our agents.

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Hi there,

Thank you for reaching us!

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Hi there,

Please understand that we can’t really recommend any plugin since it has not been tested with our theme.

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Hi again,

Thank you for the information.

Hi there,

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Hi there,

Please note that we do test our themes on HD and if you intend to make the theme responsive for 4K you can always try to upload bigger images (in a higher resolution) as the images are optimised for standard desktop layouts. You can as well always submit a request at our help center and our support team will be happy to help.

Once we check it works perfectly fine on 1920 width.

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Hi there,

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

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Hi there,

Thanks for taking an interest!

The theme can be used with WPBakery as well.

Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. However WPBakery is not included within the theme and you also do not get an option to import the demo content with WPBakery rather you will need to build your content with our themes shortcodes.

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Hi there,

Sorry for the misunderstanding. You can assign a mobile menu, once you assign a mobile menu you can add a link to your mobile menu as well. However it will not be like on the desktop version, as this is a wide menu, however you can assign the mobile category links to be present on the mobile as well.

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Thank you very much.

Hi there,

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Thank you very much

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