12793 comments found.
Hello, once I buy it, can I use it only once or as many times as I want? What happens is that I am making a page in a test domain before changing the domain of my web page that I currently use.
Hello,
You can use one regular license for one project only. But you are allowed to use on the development and live websites.
Kind Regards
Hello,
I am receiveing this : Can’t load templates from the server.
Theme has conflict with Indeed Ultimate Affiliate Pro
Hello,
We are glad that you sorted it out. Feel free to create a topic on our support forum if you will have any extra questions in the future.
Kind Regards
Hi, Is your theme woodmart compatible with “Divi builder” plugin?
Hello,
Our theme is built for WPBakery page builder and Elementor only. We don’t guarantee full compatibility with other builders.
Kind Regards
Hi,
Are that your theme optimized for Google page speed insight ?
Hello,
Yes, our theme is fully optimized. But Google Page speed analyze not only the theme but a lot of other factors on your website. It includes server optimization, cache, CDN, images and other.
Kind Regards
H, I want to change the look of my site but the option for uploading sample data in the woodmart dashboard had disappeared since updating to the latest version
Hello,
You can enable this option in Theme Settings -> Other -> “Enable Dummy Content import function”.
Kind Regards
Здравствуйте! Приобрела Вашу тему, настраиваю. Не могу настраивать шапку сайта. У меня пустое поле в WoodMart header builder. С чем это может быть связано?
Hello,
Please, create a topic on our support forum and provide us your admin access. We will check what is wrong and provide you with all the necessary help asap https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi there, We are considering purchasing your theme. But before that we have a quick question about your theme feature. I saw that I can customize a product page by using “extra content options”. Is it kind of easy things to edit by someone who is not able to do with html codes? I am worrying that I cannot customize a product page because cannot handle this functions. Looking forward to hearing from you soon. Many thanks.
Hello,
Yes, you can customize this extra content using WPBakery page builder. It is a drag & drop interface and doesn’t require any coding. You can check all our product page examples and its feature on our demo.
Kind Regards
I am using the latest version of all plugins.
Hi,
Please, disable all external plugins and send us your admin access via the contact form on our profile page so we can check what is wrong.
Kind Regards
Hi! I wonder if the business of my website is that the vendor have to pay first and they can post their product. There are maybe three plans to choose like plan A is you can post the product for 20 pieces within half year , plan B is for 100 pieces within one year ,etc. Do you recommend any plugin to use with your theme? Thanks in advance!
Hello,
You can try to use Dokan multivendors plugin for this purpose. We suggest you to install this plugin first and check all its functionality.
Kind Regards
Hello, you can do that once inside the filter and select for example red color, the filters tab does not close and it is still open to be able to continue filtering, thanks
Hello,
You can keep our filters area opened while selecting all attributes.
Kind Regards
I love this theme, for me it is the most complete, most powerful. And I really wanted to see an integration with some course system, particularly, I would like to integrate with the Tutor LMS. It would be amazing if you could do that. Once again, congratulations on the theme, I am in love with him and would be very happy, if you make the integration with the Tutor LMS. I tried to do it myself but it got really weird, it got bad.
Thank you and I hope you hear my words for help.
Hello,
Thank you very much for your comment. We didn’t test our theme with this plugin yet. You can create a topic on our support forum and describe your problems in detail. We will do our best to help you with things that are strictly related to our theme.
Kind Regards
Unfortunately my support period is over. I would only pay if I was really sure that you managed to solve the problem. I saw that there is an overlap of the css bootstrap and other elements with the LMS Tutor. I don’t know how to adjust it and if it’s complicated. Putz, I love you so much! Help me with this.
In this case, could you please describe the problem in details and provide some screenshots so we can understand? Send us relevant links also.
The points that I saw of incompatibility are few, for example: In figure 01, the label is below the radio button and should be on the side. In figure 02: the currency symbol is not aligned with the value field. In figures 03 and 04: Shows how the button’s hover effect should be and how it is getting.
I would like you to install the lms tutor and access the page: domain.com/painel/create-course/
As I said, I love your theme, practically I want it to be the basis of everything, I recommend it to everyone. And I want to have a success story using your theme for education purposes, offering courses.
More details:
https://drive.google.com/drive/folders/1OY19CjAVdc7tEmG9LHUgIuG0b4b8ME-N?usp=sharingThank you for the details. Are you able to test with default WordPress theme to see if it is how it works with our theme only or these issues related to the plugin? Please, send us relevant screenshots.
Correct, with the default wordpress theme there is no incompatibility.
I was able to explore a little more and the conflict happens in all attributes that have the type definition, for example:
<input type = “submit”>
Please, send us relevant screenshots so we can compare all places.
Thank you in advance.
I need help
I bought the theme, and I’m using the demo version (Home electronics-2) as the header (Home electronics-2 Overlap). I changed the logo, they worked on all pages, but the homepage did not change.
Inspecting the code, I found that it is bringing the logo (woodmart) straight from a theme folder, and even deleting the logo from the folder, my logo does not appear.
Please, help me!
Thank you! Stay with God!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi , I am try to translate my theme and I bought a license for WPML , once I start to translate the category its need to add the image background to every category agin , is that right ?
Hello,
You should be able to copy the content and all custom fields between translated categories. You need to contact WPML’s support for help on this matter.
Kind Regards
Woodmart is not yet fully 100% compatible with elementor pro, the columns have no alignment, the grid page product is completely unconfigured.
https://drive.google.com/file/d/1BChd7N-Rz4WPDvHboU3ALiq6ryDcvfsw/viewHello,
Yes, we know since you already reported this bug in your previous comment 
Kind Regards
hello great theme purchased it! we need to shift our entire store from flatsome to woodmart theme any document or advise how to do?
Hello,
Thank you for purchasing our theme. Unfortunately, we don’t have such instruction in our documentation. But usually, we recommend to create a new website built with WoodMart and then transfer your old website content step by step manually.
Kind Regards
thanks for ur reply, if i install woodmart on the existing website i mean with demo content , my old website images and data will be overwritten? kindly confirm as i need to do safely
You can install our theme without any problems. But you will not be able to import our dummy content since it will conflict with your current website’s data.
Hey Is it possible to create header and footer now with elementor instead of your theme? asking because when doing it, it does not overrule your theme.. that way it does not work
Hello,
Currently, it may has some problems when you use this in Elementor PRO. But we will fix it in our next update. In general, we recommend you to use our theme’s header builder and footer functionality.
Kind Regards
hello I install woodmart 5.0.3 theme and activate it but as I install elementor plugin, Demo version isn’t work for any pages.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Can we reduce the AJAX search limit to support less than the 3 characters? Ideally we want to start generating results from the moment a users starts inputting (1 character)
Hello,
AJAX search starts from 3 symbols right now. You can change this value to one symbol by adding the following code snippet to the functions.php file in the child theme
add_filter( 'woodmart_ajax_search_symbols_count', function (){
return 1;
} );
Kind Regards
Fantastic that works, Thank you.
You are welcome!
I have this problem after update from 4.5.2 to 4.6 and now to 5.0.3.
https://prnt.sc/tr2jpj
Everything is updated. Have you a tip on how to edit? Thank you.
Hello,
Please, disable all external plugins that are not related to our theme and send us your admin access so we can check.
Kind Regards
Hello talking on cell phone In store, in the filters, can you put a button “apply filters” and not automatically apply filter by filter? annoying when using product filters On the computer it is great just for the fact that when choosing let’s say the color red, the screen goes up to the top, outside of that everything is great on the computer. I am very interested in acquiring your theme, if I can help with those questions please, thank you.
Hello,
Yes, you can create such filters with our theme. See how it works on our Travel demo here https://woodmart.xtemos.com/demo-travel/demo/travel/
Kind Regards
I just saw it, it looks great. But could it be the way that the filter is opened by a button and has no forehead on the screen? This speaking on cell phones, really on the computer it does not matter much that it turns out like this. But on mobile if it would be better through a button
Hi,
Yes, you can open filters with button as on this page https://woodmart.xtemos.com/shop/?opt=filters_area
