16332 comments found.
Is possible to show lowest price on category page, if products have quantity discount?
Hi, there is no such option in Opencart nor Journal, you may have to search on Opencart marketplace for an extension like that.
Best Regards.
If the product quantity is zero, it should not be added to the cart But currently the products are added to the cartuntil its quantity is zero How to stop it ?
Hi, you can disable add to cart for out of stock products from Journal > Skin > Product Listing > Zero Price, please file a ticket on our support page if you need further assistance.
Best Regards.
On mobile, is it possible to display the filter button on top, under main menu? In all your demos it is displayed at bottom
Hi, currently that’s not possible with built-in options but you can file a ticket on our support page and consult with our developers about this.
Best Regards.
hallo ,Is theme are support in Thai Languge , If I set my picture name in Thai word for SEO my Thai customer.
Hi, yes, Journal supports any language in the storefront, please see https://docs.journal-theme.com/docs/faqs/opencart/language
Best Regards.
You can find all our enhancement plugins for the Journal Theme here: https://www.cartmega.com/software/opencart?ff2=7,8 Some of them are free to download.
Hi guys I have same problem as URBANsUNITED regarding gallery, and zoom. Cart doesn’t show on mouseover, and Homepage slider is working endlessly, but doesn’t play right… OC 2.3.0.2 and J3 (With MultiMerch and NitroPack if that’s matter)
Hi, we are not aware of such issues, if they cannot be replicated on our demos then most likely there is something else that generates them, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Thanks for the answer. My support expired (renewed once, expired too), and since this error wasn’t present in the earlier version of J3 (up till 3.0.46) with the setup I have, I’ll just have to wait… Thanks anyway Keep up the good work Regards
Hi, just make sure all files have been properly uploaded to your server then refresh Opencart modifications and clear Opencart template cache from Dashboard and it should work after, if not, probably there is something isolated on your store and you will have to file a ticket on our support page if you need further assistance.
Best Regards.
Hi, This is recomend for you to add on next update:
When I check seo from woorank I get warning from Twitter Card section: Missing ‘twitter:site’
Please add this code to ../catalog/controller/journal3/seo.php
$tags[‘twitter:site’] = array( ‘type’ => ‘name’, ‘content’ => ’@twitterusername’,
);I do it manualy end warning turned to OK status.
Hi, we’ll look into it and we’ll add necessary fix if needed in our next update.
Best Regards.
I see after version 3046, image can not convert to webp
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, My support pack expired. How to buy it, can I just buy support pack or rebuy your theme?
It appears you’ve never bought the theme so you should buy the theme, it comes with 6 months of support.
Best Regards.
After update I got> Unsupported PHP Version Opencart 3.0.3.6 does not fully support PHP 7.4.8 version!
Consult with your hosting provider for more information regarding how to downgrade PHP to 7.3 (or lower).
I downgrade to 7.3 or low and get error 500
Hi, there seems to be a php error generated, please get in touch with your hosting provider and ask them to enable php errors_display in order to see what exact error is generated. Please file a ticket on our support page so we can take a closer look at this.
Best Regards.
I moved to another host, and product pages stop working, I tought upgrading the theme version will fix it, but now is not working.., How one old version works fine and the newest says that error._?
Hi, there are a lot of factors that may generate this issue (server configuration, improper Opencart setup, etc) and we cannot guess without taking a look at your setup, please file a ticket on our support page if you need assistance.
Best Regards.
Is there a way to download the latest version of J2? I’m having difficulties with compatibility with J3 that go beyond the amount of time I have to address them. My system is currently running J2.16.8 and I’m hoping a later version of J2 may have addressed some issues I’ve been having, but be easier to get working for the time being.
Hi, sure from here https://www.journal-theme.com/v2/download/
Best Regards.
Is it possible to show the attribues groups in the filter like the same options?
shows one by one takes up a lot of space
Hi, not sure that’s possible but you should file a ticket anyway and ask about this on our support page.
Best Regards.
How can we reduce the padding between two product in same row now its 10px but i want to make it 5px
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Quick question, on the Quick Checkout, my payment module (and every payment module I tired installing for ‘test’ purposes) loads forever (the screen is greyed out/disabled) when there is an error (card declined, etc) and takes a full refresh on the page. Am I missing something? Is it a glitch? oc2302 J313
Hi, this depends on what payment extensions you are using, some of them may not work with one page checkouts like ours but make sure everything works fine when using the default Opencart theme first. Please file a ticket on our support page if you need assistance.
Best Regards.
Thank you. I wrote the payment module myself (it works in the OC Checkout) but upon trying several of the default oc2302 modules I couldn’t find a single one that worked in quickcheckout for error/fail messages such as declined cards. Can you tell me one that does work so I can use it as a template?
Hi, we cannot say what could be wrong with your payment module, maybe it doesn’t work with one page checkouts, we can take a closer look at this if you file a ticket on our support page.
Best Regards.
How to minimize TTFB with your Journal theme. Without journal site is so fast.
Hi, there are a lot of factors that may affect performance, hosting plan performance, store data, content displayed on a page, etc. You can find more information about performance in our documentation at https://docs.journal-theme.com/docs/system/settings. Please file a ticket on our support page if you need assistance.
Best Regards.
got error while changing storage engine myisam to innodb
ALTER TABLE `oc_product` ENGINE = INNODB; MySQL said: Documentation
1067 – Invalid default value for ‘date_available’
please help
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
solved
used this
set global sql_mode = ‘ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION’;
Hello, I’ve created a transparent compact header for my homepage, as header is over a video background. Menu items are in white font color in order to be visible over video background and when the header gets sticky, it changes to white background with black menu items. The problem is, there is no option to change also the logo, as it should be white logo in transparent header over video background and then change to black logo when someone scrolls and sticky header with white background is shown. Is it possible to add logo selection in header options per normal / sticky header, in order to achieve that?
Hi, there isn’t an option for a second logo in this case, you’d have to add a contrasting background color behind the logo when sticky, please file a ticket on our support page and consult with our developers about this.
Best Regards.
Hello, I’ve created a transparent compact header for my homepage, as header is over a video background. Menu items are in white font color in order to be visible over video background and when the header gets sticky, it changes to white background with black menu items. The problem is, there is no option to change also the logo, as it should be white logo in transparent header over video background and then change to black logo when someone scrolls and sticky header with white background is shown. Is it possible to add logo selection in header options per normal / sticky header, in order to achieve that?
Hi, there is no options for a second logo unfortunately, you’d have to add a contrasting background behind the logo when sticky, our developers can help you with that, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, I’ve been using wordpress for an online store and came to know OpenCart through your theme. I see that there’s an affiliate page. Does your theme have the function of affiliates? I created an account and it seems to work fine. Sorry for my lack of knowledge. Thank you!
Hi, that is actually part of Opencart itself, it’s controllable through the Opencart admin. http://docs.opencart.com/en-gb/marketing/affiliate/
Best Regards.
Hello. When a customer is logged in, specials are not showing (shows regular price only). When as a guest, they work perfectly. oc2302, journal313 – Is it just me? I have several mods but i turned them all off.
Nevermind. I have confirmed its a conflict with my modifications
Hi DA, on my products page the stock status is appearing what i select on the product page under “out of stock status” even though stock value is over 1. Meaning, if i select “out of stock status” as Out of Stock and there is stock, the product page displays out of stock. Please advise where i may have done wrong.
Hi, there are a lot of third party extensions that handle stock statues differently, we cannot make this work with all of them so we’ll add an option to disable auto update stock status in our next update on Themeforest, coming soon.
Best Regards.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
