12795 comments found.
Hi, I have a little issue since the big 5.0 update: the string (label) “SOLD OUT” isn’t translatable anymore. In WPMLI find it and the translation is “done” but it seems not working.. Any idea?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not? This string is a part of the WooCommerce plugin.
Regards
Thank you for your quick reply. I tried both Twenty and Storefront, but the label isn’t displayed with those theme.. not sure how can I check it? with firebug I can’t find “out-of-stock product-label” anywhere. Should I do something to check it properly?
Please, send us a message via the contact form on our profile page so we can check what is wrong.
Hello, hoping you can help. Is there any possibility of getting this post/code updated: https://xtemos.com/forums/topic/woocommerce-additional-variation-images-are-not-showing-properly/#post-34772
I have to use the plugin: https://woocommerce.com/products/woocommerce-additional-variation-images/ because the ‘Additional Variation Images’ included with Woodmart still does not export the extra variation images while exporting products. Using the extra paid plugin, it uses the image id (not serialized) so exporting/importing works properly.
But unfortunately while using that code from your support topic I receive many console errors relating to the enqueued files (they’re missing). If you could possibly update that post (seeing how it is over 2 years old is probably why it don’t work) that would be super helpful as I’ve spent hours trying to research, modify files and change what I could but it’s beyond my knowledge unfortunately. I would love to use the built in features but I need to be able to fully export…
Thank you for your time. Much appreciated if you can help
Hello,
This instruction is no longer valid. We will find a new workaround in our next update 5.2.
Kind Regards
Alright thank you for that, it is very much appreciated
Hello,
Sorry, but our theme has three custom buttons only. There are no options for additional buttons, unfortunately.
Kind Regards
And is there a way to change the name of the “shop” button to “tienda”?
You can change/translate it using the Loco Translate plugin https://www.youtube.com/watch?v=SPBFxS7oX90
Hi. I want to know: i tried to install the demo content but the Bakery Demo doesn’t show, but in the demos preview show it. Do you remove this demo?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
hola, por favor ayuda, estoy usando el editor de código para las publicaciones y al utilizar la etiqueta MARK , no se resalta el texto, en vez de eso se muestra con fondo blanco, esto me obliga a usar la etiqueta STYLE, por favor una solucion para esto.
juro que en cuanto pueda renovaré el soporte mas por que quiero apoyarle por el maravilloso tema que desarrollaron, pero tiene este pequeño error por favor solucionalo, por favor espero que entiendas que mi negocio aún no genera ingresos, tube un retraso por lo del covid.
un cordial y afectuoso saludo.
mil gracias de antemano.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello Support, I have a problem working with RTL for Arabic language. what is the correct process to make it done ?
Hello,
You need to set your WordPress main language to RTL in WordPress -> Settings and then our theme will switch to RTL style automatically.
Kind Regards
I do that with same problem
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
When I try to add the license key this error occur API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.
What is this error and how to solve ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I am facining some Caching issues where there are so many CSS/Javascript uncached: https://developers.google.com/speed/pagespeed/insights/?hl=en&url=https%3A%2F%2Fwww.imagecopy.gr%2F&tab=desktop
I have tried so many caching plugins, even the WP Fastest Cache premium. Are there any options in the theme in order to full cache the site please?
Hello,
Where exactly do you see the message about CSS/JS cache? Could you please send us a screenshot?
Thank you
Please open the Google PageSpeed link I sent you, and check the “Eliminate render-blocking resources”. It is so many there. Please advise. Thank you for your response.
But that is not something related to cache. It says that some files are loaded at the top of the page. It is not something that you should fix. Our theme CSS file is loaded in the head since if you will move it to the end you will see a massive “jump” effect when the style is loaded. There are also some files that are not related to our theme but we don’t know how to fix them.
So you think these are from some plugins?
These files are related to our theme, installed plugins and WordPress itself.
Thanks! Fixed.
Hello my friends, the option to select categories to Blog Posts, don’t work, i select the category, save, but when i refresh page, its back to null.
http://prntscr.com/tulahjHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? You can send us a message via the contact form on our profile page.
Thank you in advance
We are serving a client’s website with this theme. It strikes me that visual-composer generates slow loads against the server and slows down the load of the backend by 50%. Using query-monitor you see this call. Can you avoid it? It is bad for the theme. Consider migrating to elementor.
GET http://updates.wpbakery.com/ cURL error 28: Connection timed out after 10001 milliseconds
+
Vc_Updating_Manager->getRemote_version()
Plugin: js_composer 30 10,0030
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
how do you create a filter based on Car Maker (es. BMW) -> Car Model (X5) -> Year (1999) -> Trim (5v) ? Thanks
Like if I select BMW it will show the next filter only the attributes X5, X3 etc
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Kind Regards
Hello, xtemos team.
I am interested in your theme but Buy Now Button is not available in single product page.
1. Please add Buy Now Button in single product page.
2. And fix Add to Cart, Buy Now and Wishlist Button in mobile sticky.
3. Add product sub title in product shop page
Screenshort :- https://prnt.sc/ttzv9o http://prnt.sc/tu004b
Hello,
1. Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
2.,3. We will consider this feature request for the future.
Regards
hi my name is eliyas, WPSALE.ORG I Purchased there plan there are selling word pres theme and Plugin, i downloaded through there website current version is 4.6.0 i request him please updated the theme. you have given authorized to sell your theme this website they have GPL Licence.Please update me.
Hello,
This website is selling our theme illegally and we are not responsible for their products. The only place where you can purchase our theme is ThemeForest.
Kind Regards
Hi Xtemos,
I don’t know if this question has already been post but i found an small issue on mobile device.
On Woodmart demo marketplace> Homepage https://woodmart.xtemos.com/demo-marketplace/demo/marketplace/, apparently right arrows doesn’t work for products tabs. Only the right arrow.
Maybe it’s my device, so you can test on your side but just see my attachments.
https://prntscr.com/ttaqt3So can you test on your own ?
Thanks,
Best regards
oups i forgot in portrait mode
Hello,
We have tested this on a few devices and it is working correctly. Please, create a topic on our support forum and provide us more information about the issue. Record some short video if possible and specify your device and browser.
Kind Regards
Hello Xtemos,
It’s ok, it’s my phone. I have tested on Iphone and it’s working well.
Thank you for your quick answer and sorry for the question,
Best regards
We are glad that you sorted it out.
Kind Regards
HI ! How translate Top Bar Right with WPML ?
Hello,
You can translate the whole header following our documentation tutorial here https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/
Kind Regards
Hi,any idea how to show/display upsells products in tab , not after product description ? Theme dont have option for that, tried with html block and extra tab for product but didnt succeed to do this.Thanks for info, Goran
Hello,
Sorry, but there is no such option by default and could be possible with additional code customization only. We don’t have an instruction for this, unfortunately.
Kind Regards
Ok, thanks for reply.
Hi,
I have one QA. My client using Woodmart template and on site a found problem in search bar. When I trying search for example Váza, search not working. With Vaza search working. Problem is in language diacritics, with words contain symbols like ěščřžýáíé. Do you have any idea, how I can fix it?
Thanks.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hello,
in other theme I am using in search tool with letter like ěščřžýáí.
Thanks.
So it works well with other themes on your website? Are you able to temporarily switch so we can see and compare?
I try on other website project and search tool working with these letters. Do you have any idea, what is wrong and how I can fix it?
Please, check how it works on your website where you have the problem to understand if it is our theme problem or not.
Hi, even though I use the header builder and change to see it with my logo and only my account and shopping cart. When I enter the page, it still looks like nothing has changed. And if I set it as default.
In Header Lookbook
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
the search system, search products and posts correct? how do I add pages and information from other plugins?
Hello,
Sorry, but there are no such options for WordPress search by default. Our theme doesn’t have such extra functionality too.
Kind Regards