143 comments found.
Bro how to add premium tournament in this theme
Hello,
We don’t support premium tournaments or entry to tournaments that require a fee directly through theme options. This could be done by you using external methods and options.
Have a great day!
Best regards, PixieSquad – Filip
Hi, I´m trying to speak through the support page but it’s showing “The support is currently undergoing maintenance”. I cant change the logo image, I’m going to the Wordpress customization page and there appears the logo that I published, but on the website page only the name in text appears and not the logo image. On the theme panel it seems that you have no option to change the logo, just on the Wordpress customization page, is that correct? How can I solve this? Thanks
yes for wordpress, I want to embed thing in the front page but I can´t with the actual design, thanks
Hey.
I’m not sure what did you mean by this comment. Would you care to elaborate? Thanks!
Best regards, PixieSquad – Filip
Suggestion: can you add a HTML section in the homepage, if I want to add code or shortcodes? another functions?
Hey,
Thank you for the suggestion. We’ll definitely keep this in mind, but please do note that we only tend to provide WordPress versions of our themes.
Have a great day!
Best regards, PixieSquad – Filip
yes wordpress, I just want to embed extra functions in the frontpage, a shortcode module will be nice
Hey.
Unfortunately we don’t support shortcodes.
Best regards, PixieSquad – Filip
What’s up Pixiesquad! Really like your themes! I have a question…
Will I be able to host my own pay to play complete virtual online tournaments with this theme? Where user pay for a weekly ticket, upload there games scores with a prize pool payout at the end?
Hey!
We’ve been away for our holiday so sorry for the delayed reply 
Unfortunately our theme does not have this option. I hope this does not discourage you fully from buying though.
Best regards, PixieSquad – Filip
1. Can users register for tournaments ? 2. can they create a team page ? 3. Can they join add/leave/kick players from teams?
TIA
Hello,
I’m sorry to say that no one of the above is possible on our theme. Our theme is based on admin actions, meaning everything on the theme is managed from the admin side.
Best regards, PixieSquad – Filip
I searched and I looked and I read the manual… but I can´t make the sections appear in the menu like in your demo, even when I´ve installed the DEMO… I mean TEAMS; TOURNAMENTS; GALLERY, etc…
where do I assign those sections to the top/main menu?
https://tornite.com/Hello,
Please create a ticket at http://support.pixiesquad.com
We’ll provide you there the help you need!
Best regards, PixieSquad – Filip
will you have discounts this season? black Friday?
Hey! Thanks for your interest. This is yet to be decided, we’ll keep you updated on this matter!
Best regards, PixieSquad – Filip
do you have plans to add BRACKETS?
https://thumbs.dreamstime.com/z/vector-tournament-bracket-templates-sport-teams-134046079.jpgWe do support brackets on PixieFreak. Single elimination only though.
Best regards, PixieSquad – Filip
Hi, wanted to know if your theme comes with one-click demo import and does it create menus, pages, just like on demo site?
Hey!
Yes it does, but instead of one click – we got two clicks! All in all fairly simple and it takes 2 minutes to get the demo look.
Best regards, PixieSquad – Filip
this template has the ability to create tournaments?
Hey! Yes this template has the ability to create tournaments. Thank you for your question
Best regards, PixieSquad – Filip
Hello, can I create tournaments for any game? 2. Does the tournament system allow you to create tournaments for a racing game, that is, the package system, not 1in1?
We support the games listed on our theme description, but most VS games, so yes I think a racing game would go fine as well
Best regards, PixieSquad – Filip
So I can add games?
Yes you can.
Best regards, PixieSquad – Filip
I want to organize tournament for pubg. How can I achieve this using this theme. In demo it only shows team vs team however in PUBG matches there are multiple (normally 25) teams competing at the same time. How we can manage such scenario and manage tournament stats. Is there any demo for admin and frontend for such setup.
Hello Aamir,
We don’t offer demos of our admin. As for the PUBG aspect, our tournaments do support this feature whilst our match pages kinda do not support it.
Best regards, PixieSquad – Filip
Thanks for the reply. That mean what I do understand this theme is not suitable to organize PUBG related tournaments and matches. Right?
Yes that is correct. Thank you!
Hello!
is it possible to add simracing game support for results widget (like, which team with what car who finish at X position) ?
Can be cool for Esport racing team.
Hey!
Yep that idea sounds really great unfortunately we don’t have the means to realize it with our set of features available on PixieFreak currently.
For more help or information on our theme, please create a ticket at http://support.pixiesquad.com
Best regards, PixieSquad – Filip
Hello,
It would just be a matter of changing the display of the results. Display only one team instead of two.
On the left: as it is now. In the middle: as it is now. On the right: Delete the team and add the possibility to put “P15” for example for the position.
I’m actually modifying the theme for my Racing Team and that can be awesome and easily done.
This is a pre-sell questions:
1. Can i add my elementor pro account to add pages or customization? 2. Can i sell ticket online? (i want to manage a tournament online) and i need to sell ticket before adding player in the tournament.
Thank you!
Hey!
1. We don’t support any page builder plugins
2. We support adding links to 3rd party tools – so if use something like that for tickets, it can be linked on the tournament.
Best regards, PixieSquad – Filip
I opened a request for a refund since I am not using this product at all and when I tried using it I had issues with the homepage. You make a change on the backend and it breaks the homepage (slider). Would like to get a refund. Thanks
Hello,
All refunds requests are processed through: https://themeforest.net/refund_requests/new This is how the ThemeForest system enforces it. Thank you!Best regards, PixieSquad – Filip
I could not install the theme, am getting this message Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hey!
Please follow this guide and you’ll be good to go! https://documentation.pixiesquad.com/pixiefreak-esports-gaming-theme-for-teams-tournaments/installationMake sure you install the correct .zip (folder)
For more help, please create a ticket at http://support.pixiesquad.com
Best regards, PixieSquad – Filip
Hello. Installed theme perfectly but when I’m trying to activate plugin getting this error:
Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘automobili_lion.wp_pixiefreak_global_settings’ doesn’t exist public_html/wp-content/plugins/pixiefreakpanel/framework/Database/ORM.php on line 538
Can you help me?
Hey!
Please create a ticket for verified and licensed help at http://support.pixiesquad.com Thanks!
Best regards, PixieSquad – Filip
1. Hi please does the system automatically create the bracket and matches when the tournaments is created.
2. Can i add players alone to participate in tournaments or they must be in a team before we can play.
And if they are not possible can i get a customization?
1. Matches are not automatically created, they’re organized by the site admin manually.
2. The players need to be inside a team!
Best regards< PixieSquad – Filip
Can I request a customization for this features?
Unfortunately we do not process custom modifications that involve such in depth modification of our theme.
Best regards, PixieSquad – Filip
anyway to add mp4 to slider instead of an image?
or even use an URL?
Hey! Unfortunately that’s not possible
Let me know if you need any other help!
Best regards, PixieSquad – Filip
hello, i have open a ticket a week ago and i still get no answer
Hey!
We were on vacation! Please open up a ticket again thanks!
Best regards, PixieSquad – Filip
twitch have changed something, streams now say: Whoops! This embed is misconfigured. (Developers: Please check your browser console for more information)
Hey!
Hmmm! We’ll definitely give this a look. Stay tuned for an update
Best regards, PixieSquad – Filip
Thanks
Any updates on the fix, we haven’t had any stream pages for 2 months, even in your demo it shows – Whoops! This embed is misconfigured. (Developers: Please check your browser console for more information)
If you’re using the theme on the latest version, it shouldn’t be a problem. For more support please acquire a support license as support is a paid service
Thank you for understanding!
Best regards, PixieSquad – Filip
Did a full reinstall with the lastest and it doe not work:
Whoops! This embed is misconfigured.(Developers: Please check your browser console for more information)
Please check your theme before making a comment. Your demo shows the same issue, and so does a fresh install… definitely wont be using you again for themes .
