Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Sorry … I found it out

We are glad that you sorted it out

Unfortunately, our theme doesn’t include such features and you may need to use some additional plugins for this.

how can I do that ? do I have to add additional fees or what

Our theme doesn’t include such features and you may need to use some additional plugins for this. We don’t have an instruction for such customizations.

Hello,

This menu dropdowns are imported as an HTML Block called “Grocery-menu fresh-food”. You just need to create your own menu and use our sample HTML Block as its dropdown.

Kind Regards

Hello,

Thank you for the suggestion. If you need extra help, you can create a topic on our support forum and we will provide you more detailed help.

Kind Regards

To build a video tutorial still I need to visit forum?

Sorry, we didn’t mean to build a video tutorial. Use our support forum if you need any help from our team.

Hello,

All purchases and transactions are handled by Envato and we don’t have any customers invoices. You need to contact Envato support for help with this question.

Kind Regards

Hello,

Sorry, but there is no option to show brand’s description when you filter products by brand. But you can enable archive pages for brands and they will work in the same way as categories and have descriptions.

Kind Regards

Okay, everything is fine Woodmart Core was deactivated

Hello,

Great, we are glad that you sorted it out. This plugin is required for our theme.

Kind Regards

Try to add the following code to the functions.php file in the child theme

add_filter(
    'woodmart_autoplay_hover_pause',
    function() {
        return 'false';
    }
);

Thanks, that fixed problem. All ok now.

Great, you are welcome.

Hello,

Please, provide us a screenshot of this problem for better understanding.

Regards

Hello,

This functionality is not related to our theme. If you lost some configuration, you may try to restore a backup. Contact your hosting provider for help in this situation.

Kind Regards

Hello,

We have answered your request on our support forum. Please, continue the conversation there.

Kind Regards

Hi,

Please, send us a message via the contact form on our profile page and provide us your purchase code so we can restore your account access.

Kind Regards

The only answer is desactivate the menu, did did not work I have unistall your theme and have purchased another one please Request a full refound. Thanks

DONE REFUND REQUEST SENT

We didn’t receive any message from you yet.

sorry… in shop page

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

Hello,

Thank you for your interest in our theme.

1. We didn’t test such kind of plugins with our theme and can hardly advise you.

2. Our theme has Facebook and Google social login options. You can find tutorials about this in our documentation.

3, 4, 5, 6. There is no such option in WooCommerce settings by default. It may require some additional plugins or code customizations.

Kind Regards

Hello there,

Try to do the following with the slider

1. Select Group with the button http://prntscr.com/twyf0n

2. Press Actions http://prntscr.com/twyaif

3. Press Add Action to Group

4. Select Action Type Pause Slider http://prntscr.com/twyb3v

5. Press Eye icon to make Placeholder slide visible https://prnt.sc/twycr4

6. Select the Placeholder slide

7. Press Actions and add new Action Type Play Slider http://prntscr.com/twye4x

Kind Regards

Perfect…TKS!!

Great, you are welcome!

Hello,

Both demos are identically so it depends on which plugin do you prefer. We suggest you to compare them first and decide which one suits your needs.

Kind Regards

Hello,

You can use the following CSS snippet to do this

.onsale.product-label {
  display: none;
}

Kind Regards

Thank you for your quick reply. I tried both Twenty and Storefront, but the label isn’t displayed with those theme.. not sure how can I check it? with firebug I can’t find “out-of-stock product-label” anywhere. Should I do something to check it properly?

Please, send us a message via the contact form on our profile page so we can check what is wrong.

Hello,

This instruction is no longer valid. We will find a new workaround in our next update 5.2.

Kind Regards

Alright thank you for that, it is very much appreciated