16332 comments found.
Hello, I want to buy your theme. I have only one question, is there a possibility to choose languages. For example, English or Italian?
Hi, yes you can install any language in the storefront. Please read this docs page: https://docs.journal-theme.com/docs/faqs/opencart/language
Best regards.
Hello team,
Can we show the stock status as actual what is their in the product. In Journal Settings, its what we can define. But if we want to show whats there in product there is no option. Can you please check.
2. Hi, you have option to show custom out of stock status in Opencart, there is no option to show custom in stock status per product if that’s what you’re asking about, Opencart does not have this feature, please ask for more information about this on Opencart forums at https://forum.opencart.com
Best regards.
my support expired. Now I want to update your latest version. Do you help?
Hi, you can always update your theme for free, no need for support, just follow our documentation here https://docs.journal-theme.com/docs/update/
Best Regards.
Hello! It is possible to send newsletters from another e-mail address, different from the one used in shop. E-mail address will be on the same domain. Thank you.
Hi, there is no such option in Opencart, you may have to use a third party extension for that, please search Opencart marketplace for such extension.
Best Regards.
I am unable to upload an payment extension through the installer section what i am getting is that invalid file type.Yet my file is a zip file but the installer wants an ocmod.zip file.How can you assist me
Hi, that’s not something theme related, Extension installer issues are not covered by our support, we suggest you ask for more information about this on Opencart forums at https://forum.opencart.com
Best Regards.
I am getting this error on my domain upon loading: Error: File /home/sites/7b/d/d8bfe4cc15/public_html/system/library/journal3/data/settings/common/search.json is invalid! What can be the problem
Hi, please reupload all the theme files to your server and your issue should be solved after.
Best Regards.
hello, when journal supports the latest opencart Version 3.0.3.6 ??
Hi, the latest Journal version (v.3.1.4) supports Opencart 3.0.3.6.
Best Regards.
hello is it possible random listing products in the category page .I mean when the renew the category page ı want to see different product ranking
Hi, there is no such option in Opencart nor Journal, please consult with an Opencart developer regarding this.
Best Regards.
I want to limit cart purchase quantity for a product. How can I do that?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hello, I am curious is there a fast way to copy an element like “Best sellers” from one demo to another. I really like different aspects of the different demos, but find it really slow to reproduce it by comparing and matching one settings with other. Thanks 
Hi, not an automatic way unfortunately, but you can see in our docs pretty much all the modules and features used in every demo, access each from the left side menu.
https://docs.journal-theme.com/docs/demos/demo/Best Regards.
I import demo 3…It says that my php version is 7.4 and this will not support this php version… You’ve to downgrade your php version…please help and update it to latest php version
...
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
himanshusonu92, you can login to admin via https://www.journal-theme.com/11/admin/ this is just one of the demo no. 11. You can choose other demo to test it out
after uploading the skin on my site its giving this “HTTP ERROR 500” issue can you please tell me how to solve this, or why its giving this issue..
also i want to buy the support but the link is not working….
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
i have purchased this a year before no i can’t contact your support…
It doesn’t appear you’ve purchased the theme, you would need to use that username which made the purchase.
Best Regards.
that was on another account, i have all the details which you need the purchase code the username
We can’t help you if you don’t have proof of purchase, this is Envato policy so you will need to log in with that account.
Best Regards.
etheravion, but I want to check this template functionality as admin side
Hi, you can access any demo admin with user/pass: demo/demo
https://www.journal-theme.com/Just add /admin in the url after the demo number.
Best Regards.
himanshusonu92, just go to the demo page at https://www.journal-theme.com/. Choose a demo and login to the admin page and export from Journal -> System -> Import / Export. You need to input ThemeForest User and Purchase Code.
I didn’t find any import/export option to install demo
Hi, please follow our docs, it tells you in the installation video how to also export any demo and import it into your store.
Best Regards.
For Opencart v2.3.0.2 with Journal 3.1.4. Are these cause for concerns? Quite many operations aborted.
FILE: system/engine/event.php
CODE: public function register($trigger, Action $action, $priority = 0) {
NOT FOUND - OPERATIONS ABORTED!
FILE: system/library/template.php
CODE: public function render
LINE: 26
CODE: if ($template) {
NOT FOUND - OPERATIONS ABORTED!
FILE: catalog/controller/product/special.php
LINE: 124
CODE: $data['thumb'] = $this->model_tool_image->resize($category_info['image'], $this->config->get('theme_' . $this->config->get('config_theme') . '_image_category_width'), $this->config->get('theme_' . $this->config->get('config_theme') . '_image_category_height'));
NOT FOUND - OPERATIONS ABORTED!
LINE: 114
CODE: $image = $this->model_tool_image->resize($result['image'], $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_width'), $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_height'));
NOT FOUND - OPERATIONS ABORTED!
CODE: $image = $this->model_tool_image->resize($result['image'], $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_width'), $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_height'));
NOT FOUND - OPERATIONS ABORTED!
CODE: $image = $this->model_tool_image->resize($result['image'], $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_width'), $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_height'));
NOT FOUND - OPERATIONS ABORTED!
CODE: $image = $this->model_tool_image->resize($result['image'], $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_width'), $this->config->get('theme_' . $this->config->get('config_theme') . '_image_product_height'));
NOT FOUND - OPERATIONS ABORTED!
FILE: system/library/db.php
CODE: private $adaptor;
LINE: 6
CODE: return $this->adaptor->query($sql);
NOT FOUND - OPERATIONS ABORTED!
CODE: return $this->adaptor->query($sql, $params);
LINE: 19
Hi, if you are wondering why are those NOT FOUND entries in the OCMod log, they are because our ocmod file contains some modifications for all Opencart versions and some of them do not apply on a specific Opencart version and since there is no option in OCMod to ignore logging for those operations, a NOT FOUND log entry is added, but this is normal and it can be safety ignored.
Best Regards.
Ok, thanks. I thought if operations skipped would be no issue, but operations aborted are an issue.
Hi! If i click the add to cart button on the gird, i got a popup, but the popup style is so ugly..(https://prnt.sc/twd4fy) Where can i disable this popup and go the product page directly? Thanks
Hi, please look in Journal > Skins > Product Listing > Required Options Popup.
Best Regards.
I need to make a drop down box wider for Journal>layout>module>products. Titles are long and dont fit when I try to select a product. See screenshot https://prnt.sc/tw9fnu
Hi, the custom admin UI cannot be modified, but you can file a ticket on our support page and consult with our developers for a custom solution, if possible.
Best Regards.
where i can add sub categories ?
Hi, those are added in Opencart > Catalog > Categories. Basically any category can be a sub-category when assigned to a parent.
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Hi guys, this is the second time i’m reporting this isseu: You need to keep up with google SEO standards!
Im using the latest journal update and sinds you said in the change log that you’ve made improvements for mobile friendly pages, my SEO rankings dropping faster than before. Loads of large contentful paint (LCP) your demo tested almost 5 secs, too much cumulative layout shifts (CLS) your demo is 0.5 while 0.1 only will pass the test. JS-scrips en web-fonts loading forever, and 3.200 DOM elements eats lots of memory. This is all about your demo.
Guys this is a real serious problem, and are not Google recomendations anymore, these are SEO standards we have to follow these days to have any chance with online business.
If Joural theme can not meet the SEO standards of today, this theme is worthless for designers and of users that take themselfs serious.
Yes, Journal theme is smashing, it is almost the perfect CMS for opencart, but in fact it is a nicely polished old car, it looks beautiful, but if you open the hood, you quickly find out that the most important wiring is missing.
let me know if your team is able to handle this, otherwise I really think, despite the fact that the purchase of the journal theme seems cheap, it will be a considerable cost in the long run.
For now i am considering to leave Journal theme, SEO rankings is income, and with this theme non is possible. Is there a way to run a kind of light version of this theme? I invested a lot in Journal theme cause it is not compatible with most of opencart extensions, please let me know how to solve this.
Hi,
Google page speed tests like any other webpage speed tests suggest best practices that can be applied to a website in terms of performance and they are more and more restrictive and that’s why probably 90% of the current websites do not pass them successfully.
However, we do our best to keep Journal, a dynamic template with tons of options, as performant as possible. Our demos have a lot of content because we wanted to show different customisation options and maybe not all of the demos are optimised that much but you have a lot of optimisations in Journal > System > Settings > Performance.
More than that, Google just released Lighthouse 6.1 which is even stricter than before and we’ll see what can be done in order to increase page speed even more but even so, Journal is probably the most optimised Opencart theme.
If you need further assistance, please file a ticket on our support page and discuss with our developers.
Best Regards.
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