50 comments found.
I am not able to change the description text on portfolio detail page. For Example – On Big masonary page below images text is showing on default theme pages but when i change it its not updating on the preview (live) page. Please help.
Hi there,
Thank you for reaching us!
Please check this article that can help you here and if you need further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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How do I choose the theme ” Branding Agency”? In which section should I go I don’t understand how to choose the homa page.
Hi there,
Thanks for writing in! If you have imported the demo content you will have access to all the pages and their settings, then it is just a matter of you choosing the Front page that will represent your Home page in the settings.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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I really love this theme… I’ve been looking for one that really stands out from the normal looking creative agency theme. The only thing is I don’t like the mobile menu layout. Am I able to use the sidebar widget and place a menu in there?
Hi there,
Thanks for taking an interest! Well, yes you could use the sidebar widget and place your menu items inside. This is for sure possible.
Do let us know if you have any additional questions.
Support
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Nice theme! How to center a button in page ?
Hi there,
Thanks for writing in! Well you do have the options to set Horizontal alignment as well as set the Button settings in Advanced> Positioning > Width to inline.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi. I love this theme, great work. However the menu, logo and footer won’t appear. I’ve followed all instructions / documentation and sent support tickets, but yet to hear anything. Please help.
Hi there,
We have located your request and can see that an agent has been assigned so you will for sure get an answer as soon as possible.
Thank you for your patience.
Support
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Hi! Can the scrolling portfolio display a title / description next to each image? Also, when rollover on an imagem of this page, is it possible for it to start displaying a video/gif or slide-show inside its original shape? Thank you!
Hi there,
Thank you for writing in.
The title can be displayed only below the image, or over the image on mouse hover. Unfortunately, there is no option to switch images on hover. You can see here a similar effect: http://querida.test/portfolio/background-switch/The image has a transparent background, and the background of the holder changes colors on hover.
Let us know if there’s anything else!
Support
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Hello, The import fonction is not working, the layout is buggin. The support said to reset the database with a plugin then now I have an error “Code is already registered for other domain” when I try to activate the theme. But its the same website/url than before !! The customer support takes days and days to answer. Please help I can’t work ! Or refund me please
Hi there,
Sorry to hear this, however our average response time is around 24 hours. Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue. So sorry once again however we do see that our agent has responded to your request so please for any further assistance keep the conversation with our support team.
Thank you for your patience.
Support
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Ok so he just answered ‘yes we reactivated your serial number’ but I still have the same issues than at the beginning!!! The import is still not working !!!! Why are we losing time by desactivate / reactivate the theme, then reset the database of my wordpress (so I lost the work I already did on other pages…) etc. ? Why can’t you just connect to my website and make a FUNCTIONNAL import ? I gave the access and told everything I knew.
I’m losing so much time with something that should work and that will take you 10minutes to do…
Hi there,
Once we check we do see that our support agent has imported the demo content for you, so if you need any further assistance please continue the conversation with our team.
Thank you fo r your patience.
Support
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Qode Interactive
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hi, this theme use GSAP ? is it possible add some effetct? like as transisotion page, scroll drag etc… ?
Hi there,
Thanks for taking an interest!
Some of our themes uses GSAP animation for some effects, however it is not integrated within the theme, so if you wish to extend those features you can always add script or edit the themes files if you wish that.
Also our themes widgets has already built in animations that you can use, and elementor has the Motion Effects.
You can check our themes documentation for more info about the theme and possibilities you do have with it.
Do let us know if you have any additional questions.
Support
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Hello,
Before I purchase this theme I would like to know if its possible to mix differents sections of your differents homepage (Creative Agency, Branding Agency, etc.) with Elementor ? Is it Elementor Pro or juste Elementor ? Because I have an Elementor Pro account, so can I use it with you theme to add more things on a page like I usually do ?
Thank you
Hi there,
Thanks for taking an interest! It is for sure possible to combine different sections, as all our theme widgets are available and you can use them to create your page layout.
Do let us know if you have any additional questions.
Support
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How can I edit the speed of scrolling on this page? The images are going to fast to see them all…
http://www.kleinart.nl/portfoliois it possible to get the pictures a little bit bigger on this page?
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
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I only want the photos on this page!
how can I delete the hovertitles at the overview page? http://www.kleinart.nl/gallery/
Hi there,
Thanks for writing in! You can try to add this code to Appearance > Customize > Additional CSS
.qodef-portfolio-list.qodef-item-layout-info-on-hover .qodef-e-content-inner .qodef-e-info-category,.qodef-item-layout-info-on-hover.qodef-hover-animation--fade-in .qodef-e:hover .qodef-e-content .qodef-e-title {
display: none;
}
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
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Hej , when i try change any text on “portfolio items” then i save and update page … nothing changes …. how can i fix it ?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
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Will you be updating this theme in the future?
Hi there,
Thanks for taking an interest! For sure we are, we are always looking to keep our themes up to date. Do let us know if you have any additional questions.
Support
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Qode Interactive
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Hi, I imported the demo content and for some reason the elementor sections are not working correctly. Example: I attempted to edit the about us page, and once I open it using elementor, all of the content is inside of one section, instead of having the pictures as elementor “widgets” or the “text slider” is not there.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
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Hi! I’m a purchaser and your demo is offline. When will it be back up? I’like to reference it urgently.
Hi there,
Thank you for reporting this, we have now fixed this and the demo is back on. So please check it once again. Thanks.
Support
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Hi guys, your live theme preview here is not working. Broken link/Page not found. I would be very much interested in seeing the page in action. thank you
Hi there,
Thank you for reporting this, we have now fixed this and the demo is back on. So please check it once again. Thanks.
Support
Select Portfolio part of
Qode Interactive
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The theme is not loading. Please do check. gives database error.
HI there,
Possible there were some minor interruptions, however checking it now the theme is being displayed as it should. So please check it out once again.
Thanks.
Support
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Do you have a HTML version of the theme we can get access to once we purchase the theme?
Hi there,
Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Do not hesitate to ask for any additional questions you have.
Support
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Again am getting the following error:
Error Page The page you are looking for doesn’t exist. It may have been moved or removed altogether. Please try searching for some other page, or return to the website’s homepage to find what you’re looking for.
Hi there,
Possible, as the message indicates, you have deleted this page or moved it. So please check in your Trash folder.
Also in Settings > Permalinks you can try to reset your permalinks. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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The error is in your demo 
Hi there,
Thank you for reporting this, we have now fixed this and the demo is back on. So please check it once again. Thanks.
Support
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Hi, The theme is beautiful, congrats! Also quick question: How much of customization would it take to actually have the same layouts and blocks but pulling posts instead of portfolio pages ?
The idea would be to transform the function into a news magazine type. Possible? If so, do you offer customizations ?
Let me know! Thanks
Hi there,
Thanks for taking an interest! You do have Portfolio and Post single items which you can create, as well as you do have our theme shortcodes for Portfolio list, that will list your portfolio items on a page as well as Blog list that will list your blog posts.
You can always create your Portfolio single pages, list them in a Portfolio list on a page, and set a custom URL for every portfolio item to lead to a single blog post instead.
We hope we did not misunderstand you and let us know if you have any additional questions.
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What ? Wrong answer my friend – Never talked about portfolio, don;t need portfolio at all – Talked about advanced Magazine News Type customizations… There’s none. Just a simple blog
Hi there,
Sorry for the misunderstanding, we did get impression that you wanted to have portfolio layout for your posts when you did say “have the same layouts and blocks but pulling posts instead of portfolio pages “
Our point was that you can make a portfolio list like this one https://querida.qodeinteractive.com/portfolio/pinterest/ and setting the portfolio s ingle page URL to your post instead. Meaning you will have the list layout which is specific and they will lead to your posts. Also we do have the Blog List layout which you can choose from.
We hope we did understand each other now and do let us know if you have any additional questions please let us know.
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Hello! I wanted to ask if the floating portfolio layout can also be added to an image gallery. So when you click on an item it doesnt open another site but opens the picture in a lightbox. Thank you!
Hi there,
You should know that Gallery and Scrolling portfolio are 2 different things, within the Scrolling portfolio you do not have an option to open a Lightbox for the images unfortunately. But you do have different Gallery widgets that you can choose from.
Do let us know if you have any additional questions.
Support
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Hello! Thanks for the reply! ok, but is there a gallery widget that has the same layout/effect as the floating portfolio? thanks!
Hi there,
You do have an option to set Masonry for Gallery but it will not be the same as Scrolling portfolio. https://www.dropbox.com/s/k4tqv9hr4b1nca8/Screenshot%202020-06-11%2015.07.39.png?dl=0 We are here if you have any further questions.
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Hi there,
I am interested in this theme and wondering if it supports side bar widgets like navigation menu?
Thanks!
Hi there,
Thanks for taking an interest! For sure you will be able to have a sidebar. In our theme you can head to Appearance Widgets> Sidebar and add any widget to your sidebar. We do have a navigation menu widget.
Do let us know if you have any additional questions.
Support
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Can I customize the CSS classes of the navigation menu widgets?
Thanks.
Hi there,
You do have our themes options, as well as you will for sure be able to add your Custom CSS for the widgets.
Let us know if you have any additional questions.
Support
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Hi,
Great theme, I really like it!
It’s clear to me that we van use the images, but is it alsof possible tot modify certain images like the phone mockups?
Thx!
Hi there,
Please note that the images that comes with our demo content are under copyright and you do need a license in order to be able to use them.
Also you can always upon purchase request for PSD files.
Do not hesitate to ask for any additional questions you have.
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Hi there,
The theme is amazing! Congratulatons! Wanna get it soon! But first quick question.
Can I change the “loading Q” for any letter?
Can we import and actually use or modify some of the demo content images?
Thank,
Gisela
Hi there,
Thanks for taking an interest! 
Yes you will for sure be able to change the loading Q as well the important part you should know about demo import is that once you import the demo content you will get access to all the pages and settings from our demo website and if you intend to use some of the images you should know that they do come under copyright and you will need to have a license for theme. You can read more about it here.
Do let us know if you have any additional questions anytime.
Support
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