61 comments found.
support wb bakery page builder? if i purchased it ?
Its build with elementor.
Hello, I want to upload a language file from the “Language Settings” menu. Is there a sample language file?
Please send us a support ticket. Our team will help you.
The theme is total waste of money. Following things did not work 1. Customizer & theme options conflicts. 2. Logo, Favicon, mobile logo do not save. 3. Poor Support.
Please send us a support ticket. Our team will help you.
Please send details via our support center. Our team will help you.
Hello! If i buy theme – can i install demos to old site (without deleting old posts and pages)?
Hi, Yes, you will be able to install demo to old site.
Demo data is not importing
Please send us a support ticket. Our team will help you.
how do i chnage the dollar sign at the pricing tables?
Please send us a support ticket. Our team will help you.
Up till now i have not hear from you regarding my question why?
Did you created the ticket? If yes, please give the ID.
2578869
You will get reply from our team.
Hi, I have a question before my purchase, Can we have the option to change the theme font with one click. I have Poppin’s requirements. Because all my applications are in Poppins font. and the second one could you please remove the console 404 issues. Thank you.Kumar
Errors: DevTools failed to load SourceMap: Could not load content for https://old4.commonsupport.com/appway/wp-content/themes/appway/assets/js/popper.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for https://old4.commonsupport.com/appway/wp-content/themes/appway/assets/js/bootstrap.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for https://old4.commonsupport.com/appway/wp-content/themes/appway/assets/css/bootstrap.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for https://old4.commonsupport.com/appway/wp-content/themes/appway/assets/js/popper.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
We will check the issue.
Can we have the option to change the theme font with one click. I have Poppin’s requirements. Because all my applications are in Poppins font.
I have sent you a support ticket please check once.
You will get the reply soon.
The image shows the value of $ 19 How do I get the item at this price?
Hi, We have updated the price but still we can give you it for $19. Please tell us when you ready to purchase.
I couldn’t import content, there is something wrong it reach to 04% and then repeat again to 0%. I was waiting for more than 3 hour and there is nothing change !!
I’ve submitted support ticket #2507071 but there is no respond until now.
Hi, You will get the reply.
I couldn’t import content, there is something wrong it reach to 90% and then repeat again to 1%. I was waiting for more than 1 hour and there is nothing change !!
I’ve submitted support ticket #2505853 but there is no respond until now.
Hi, You will get the reply.
Before buying I have a question, I liked the theme I wanted to include in my portfolio, can I put it for my clients and me, or can I just install it for myself?
HI, Yes, you can add it to your portfolio.
Will I be able to place it for my clients or can I only use it for one person?
Hi, You can create 1 final site with the theme. If you want to use it for your site and your client, you will need to purchase 2 license.
Demo import not working keeps going to 4% then back to 1% and your docs you removed how to manually import
Why doesn’t the theme options update changes like logos or anything from theme settings or customize. Is this theme ready for sale? nothing works?
I’m unistalling and looking for another theme…. I may need a refund
Hi, Please send us a support ticket. Our team will help you.
Hi
In order to run this template, do I need to purchase Elementor Pro as well?
Hi, No, you can use the free version of the elementor,
Thanks for the prompt response, Will it limit any functionality of this template if I use free version of the elementor?
No, you will be able to all element from the theme.
Hello, Are photos, graphics and designs included in the theme. So will everything be the same? thank you so much
Hi, It seems that you purchased the item. Please send us a support ticket. Our team will help you.
The blocks are not showing up. They are no pictures and all the templates are empty
Please send us a support ticket. Our team will help you.
your theme is wonderful….... Congratulations! Good luck with sale 
Thanks 
Hello, good design. I’m concerned about speed loading. Analyzing with google page speed shows very low results.
Hi, We are still improving the item. So, loading speed is not a big matter. Client will get optimised file.
Does it support elementor pro and litespeed server? Is advice provided if there is any conflict with the js and css minifcation with litespeed? Thanks!
Hi, If you have elemental pro license and lite speed server, you can use the theme with that.
Hello, thanks for answering. Is it also included layered effects like this theme? http://reuss.wgl-demo.net/ When you reply delete this message if you want. My general question is if you can achieve these effects with your theme
Hi, This will required some modification.