157 comments found.
Hi, i recently purchased multikart theme i want to upgrade jquery version 3.3.1 to 3.4.1.do you have 3.4.1 version files
hello
Please raise ticket at “https://pixelstrap.freshworks.com/” with purchase code, our technical team will revert back.
Regards, Pixelstrap team.
this template is powerful in everyway possible…my only issue with it is that the documentation is created for someone who has a background in coding. for some of us who have just heard of the term gulp for the first time…it is not friendly at all. If support could create a more detailed documentation, or if possible…video tutorials, that will be helpful for noobies like us.
thanks for feedback , gulp is totally different if you do not want to use you can ignore and also use simple html , css and js only
we are also updating with much more features and also work on documentation as well
Hello, I purchased your theme, I cannot get the image even though the folder path is correct.
images are replaced by placeholder orignal images are not provided in downloaded zip
I can’t access any files under the “assets” folder other than photos.
can you create ticket at http://pixelstrap.freshdesk.com with error screenshot
The documentation asks to install Node.js
This is nowhere written in the Theme Description that Node.js shall be required. I bought this as HTML Template which works with Bootstrap & jQuery framework.
this is html template please check html files , css and jquery is there ( npm is required if you want to use gulp ) if you want to use html only then no need to install node js
if you face issue then raise ticket at http://pixelstrap.freshdesk.com
Lazyload not working.
if used ‘src’ it loads all images even before scroll event if used ‘data-src’ no images are loaded and all shows as blank
Regards Janagaran
hello
For any query please raise a ticket at “https://pixelstrap.freshdesk.com/” , our technical team will revert you back.
Regards, PIxelstrap team.
Dear author, I want to ask, if I bought this multicart theme I could freely customize it? or only a few that can be customized?
you can customize fully as per your requirement
even though I bought it with only a regular license?
yes you can customize in regular license also, it is not related to regular or extended license
okay, thank you author.
author, I want to ask again about this template, whether this css uses pure css or scss?
scss and you can compile to css by software
okay thank you
I just purchased for this theme but I didn’t found any documentation related to Facebook chat/messenger
you can create ticket at http://pixelstrap.freshdesk.com we can help you to resolve your issue
Docs on how to connect Paypal to pages / products?
its html static template only
Can we discuss having your team setup a back end for this cart? So the back office data can be stored, etc.?
at present our team is busy on other developments , please hire other developers for custom requirement
Regards
Can you fixed the header menu ? or are you have any option to fixed the header menu?
yes it can be fixed once you buy let us know we will help you with it 
i buy it. please help
its in documentation if you find difficulty please create ticket at http://pixelstrap.freshdesk.com
hi. when i read documentation about modify using gulp you say on documentation you include file gulpfile.js. but i cannot find the file.can you help us with this?
can you create ticket at http://pixelstrap.freshdesk.com so our team can help you 
Is this package contains all 31+ demos of multikart frontend?
yes
i purchased this temp two weeks back, but now i am seeing a couple of good updates, can i have the access to the updates
it doesnt seem you purchased , once you purchased you will able to download latest theme with updates
could you advise what proof you need to prove my purchase..i did and i do not see the vendor page when i downloaded..can u tell me where could i search for it..i did it under pages.
in comment near your user name it does not show purchased , you can raise ticket and send purchase code to us
Hi,
I found there is a problem of the HTML version on Safari.
For example, for the frontend page Marketplace, I found that the image (with the word “SALE FASHION TRENDS SPECIAL OFFE”) keeps shaking when you keep scrolling down.
It happens on the HTML version when using Safari. The React version is fine in the preview. HTML version is also fine if using Chrome.
Could that be solved? Thanks.
The template looks great. I am planning to buy it, but think about which version is good for me. I would like to use the HTML version, since I may need to use the Vue framework, rather than React.
yes sure we can solve can you create ticket at http://pixelstrap.freshdesk.com
This is one of the most complete feature templates I have ever tried. I chose it for my shopify e-commerce project: https://ungettable.store Support responds in one day by raising a ticket, it helped me solve some things. They were very kind and effective.
thanks for your kind words , you can give 5 star rating at downloads page at http://www.themeforest.net/downloads
Regards
There is no preview of the Checkout on the demo, how can we know about the checkout.
there is checkout demo page you can go through cart or pages
Hi, i recently purchased multikart theme, could you provide us media files..
hello
thanks for purchase but orignal images are not part of theme bundles they are replaced with place holders
Regards
not even worth it . ims are not mobile friendly ,which uses .img-fluid .in mobile imgs look terribly large.
if you have any issue you can raise ticket at http://pixelstrap.freshdesk.com our team can help you 
you can change image ratio from large to small or any you need if you face difficulty raise ticket
Hi Team, Templates are coded very clean, and we started implementing it on our custom eCommerce site. Meanwhile, I’m looking to have sticky menu for top menu? is already has predefined config for this or may you help me on the same to achieve it
thanks for loving our theme and choosing for your project , can you create ticket at http://pixelstrap.freshdesk.com so our team can help you
Me gustaría adquirir esta plantilla, pero quisiera saber sobre la base de datos, hay manera de adquirirla también?, si es así, cual es el costo adicional?
no tiene una plantilla estática de base de datos, debe contratar un desarrollador y hacerlo dinámico
Pero si tiene una base de datos?
Nosotras no tenemos base de datos
Esta plantilla la tienen para woocomerce?
no solo plantilla html