37 comments found.
Is that supporting to version 3.0.3.3 ?
Yes, our theme support opencart latest version 3.0.3.3
Can I get quickstart package too with the theme?
We’ve included sample-data SQL-file for modules position to quick install theme, or yes you can contact our technical expert at, https://support.templatetrip.com/ to get FREE THEME INSTALLATION SERVICE.
Thank you.
I bought and created a ticket, please help in setup the gift reference demo, on the given url. Or just provide the quickstart package, I will do it myself.
Ok, Could you please share your ticket-id here, So i can get your full of your ticket conversation and get back to you with an updates.
Thank you.
Hello, here is the ticket Id #5786, Thank you
Ok, we’ll check it and guide you there.
Hello I want to get the theme, but I have a question. Do you install the theme?
Hello, With theme we already have included step-by-step detailed documentation for easy to install theme and it’s usage. also include sample-data-sql-file for quick install theme modules,
Still yes if not able to install, yes our technical experts team are able to install theme completely on your store. 
You please do not worry about installation and configuration, our team will help you to make your store dream-store
Thank you.
I like the theme. I will buy. Can you install the Electronics5 demo after buying it?
Yes we’re offering Free Theme Installation, for any of theme layout.
Thank you.
thanks. i bought the theme. Can you install the Electronics4 my website? I sent the necessary login information
Could you please share your ticket Id? So I can get full message. Or please create new support ticket at, support.templatetrip.com Thank you..
Ticket id 5086. Thank you
I sent a new ticket. please look id 5086
Yes please be online there, our technical experts team responding you there on your ticket.
Thank you.
Thanks for your help. one more ticket id 5686
Hello, Your ticket-id #5086 I got with your previous comment to install Electronics5 layout.
Our technical team working on your ticket, once it did. you’ll get a response on your ticket.
There was an error and slippage in the demo. Please look ticket id 5686
Here we’ve response on your ticket, your store looks perfect.
Thanks for your help
Thank you.
hello thank you for your previous help but theme is very difficult to manage. sorry but i ruined the theme. I tried to install Electronic7 could not. setup files are very confusing.
Hello,
Our team already responding there, if possible please manage your ticket from there only.
Thank you.
thank you for your help. they are interested in all kinds of problems.
Sounds Great!
I Really Appropriate for your comment! Could you please share your best rating as theme review: https://themeforest.net/downloads
It really values a lot for us. Thank you. Have a good day.
new notification. ticket id 5243
If you checked our technical experts team has already respond you on your ticket #5243.
thank you for your interest
Thank you too.
Does this theme works with Webkul software as I have already bought some plugins from Webkul,If I buy this theme, will it affect my recent plugins..
Hello,
Yes, our theme support 3’rd party modules. Also, i’m recommend to tell that module provider so, they can check it and guide you.
Thank you
I need to create a menu in the topmenu for the about us section and the support people told me that it was not possible, I do not understand why if the link is created in the footer, it is just to move it to the topmenu.
Hello,
First of all thank you for your purchase. Could you please contact our technical experts team at, https://templatetrip.freshdesk.com/support/tickets/new with all of your store and order details, so they can able to check and help you to configure your store as per your requirement.
Thank you.
I purchased your theme then I found it complicated to install it because it needs over written of files , then you asked me to install it myself then i reminded you that you are the one asked me to install the latest version then after that you asked me to install latest version again as you don’t check email and for every question it takes one to 2 days to answer I felt very bad to purchasing your theme can You refund my money If you don’t have time to solve my issue
Hello,
First of all thank you for your purchase. Could you please contact our technical experts team at, https://templatetrip.freshdesk.com/support/tickets/new with all of your store and order details, so they can able to check and help you to configure your store as per your requirement.
Thank you.
can you read English, please read again my comment, this what already have done and you are not solving anything and take one to two days to just reply very short answer , can you please refund me my money
however I have installed the 3.0.0 version you asked me to install the latest version however you have written it is compatible with 3.0.0 version
I hope comments allow here photos to post screen shots for your emails
it was my mistake not read comments only 3 purchased items two of them complaining and it looks there issues unresolved
Could you please share your ticket id? so i can get it’s full conversation and forward it to higher team. Thank you.
Hi I need support please, i send emails without answer. Regards
Hello,
Could you please share your ticket id, so I can get full conversation and forward it to higher support team if needed, get back to you. Thank you.
4616
Hello,
First of all thank you for your purchase. Could you please contact our technical experts team at, https://templatetrip.freshdesk.com/support/tickets/new with all of your store and order details, so they can able to check and help you to configure your store as per your requirement.
Thank you.
Contact again?? Please check my open ticket!! I send you the number
ok, we’ll check your query and guide you there.
Could you please share your ticket id? so i can get it’s full conversation and forward it to higher team. Thank you.
hello, i recently bought your theme and activated the electronic7 template im having to issues i need help with , i tried to open a ticket but your link is not working issues: 1- in the account drop down in the header there is no sign in option and it seems that there is a problem because the logout is repeated twice. 2- when i login and go to home page the website throws error 500 internal server error after a session of debugging the following fatal error found “Fatal error: Uncaught Exception: Error: Table ‘xxxx.oc_customer_product_viewed’ doesn’t exist” any ideas?!!
Hello,
First of all thank you for your purchase. Could you please contact our technical experts team at, https://templatetrip.freshdesk.com/support/tickets/new with all of your store and order details, so they can able to check and help you to configure your store as per your requirement.
Thank you.
the link you provided is not working!!
Hello,
you need to create account first time there and post your theme query there.
https://templatetrip.freshdesk.com/support/tickets/newThank you
Hello, im new in this, and i have some questions.
1- This a multi-vendors theme? i mean, people can sign in and post products? 2-Is there a way to Charge people for posting products (or ads) without commision? (for example: Packages or Memberships) 3- Multiple Payments methods availabe? (like Paypal, mercadopago, etc)
Thank you.
Hello,
We simply design themes to supports all default features and extensions of OpenCart, - Yes you can able to setup third-party multi-vendor extensions, (Vendors can able to add products) - About vendor commission, if your selected third-party extension provides it, you can manage it. - About multiple Payment, Yes you simply have to add/configure payment-settings and it appears on Front.
Thank you.
Good luck!
Thank you.
Hi, nice template, before buying it, I need to know if it is compatible with opencast 3.0.3.2 thanks
Hello,
Yes, it’s compatible with Opencart 3.0.3.2 version.
Thank you
Electronic01 menu does not appear in the mega menu theme ?
Hello,
First of all thank you for your purchase. Could you please contact our technical experts team at, https://templatetrip.freshdesk.com/support/tickets/new with all of your store and order details, so they can able to check and help you to configure your store as per your requirement.
Thank you.
Nice work! Good Luck!
Thank you.
Congratulations!!! Nice Work, Good Luck With Sale
Thank you.
Congratulations! Nice Work, GLWS
Thank you
Adorable job, done by you …. Congratulations! Good Luck with Sale
Thank you
Great Work, Congratulations GLWS
Thank you.
