1962 comments found.
Hello, my support has expired… in the support period I needed very little. But now after updating the theme to the new version and wp to 5.5.1 my homepage, precisely “Properties slider” no longer works. Instead of scrolling the sliders appear one below the other. Can you give me a hand? Thank you. the site is valenteimmobiliare.it
Hello,
Most likely it’s some problem with Revolution Slider.
Please send us wp-admin + ftp access (support@tangibledesign.net). We will check this issue and help you solve it.
Regards,
Tangible Design
Hi, I have problems with the site, the featured images are uploaded but they are not seen in the Property Slide on the home page. https://www.jyhbusinessinvestments.cl/
Hello,
Please send us wp-admin + ftp access (support@tangibledesign.net) we will check issue and help you solve it.
Regards,
Tangible Design
after updating the ninja contact form plugin states: jQuery Migrate Helper — Warnings encountered
This page generated the following warnings:
jQuery.fn.unload() is deprecatedPlease make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.
Hello,
This plugin isn’t included with MyHome. If it cause any problems then you should contact Ninaja Contact Form developers.
Regards,
Tangible Design
I dont have support anymore, but after I activated my hpome core after update its states: Fatal error: Cannot redeclare MyHomeCore\My_Home_Core() (previously declared in /home/myfolder/public_html/wp-content/plugins/myhome-core/myhome-core.php:42) in /home/myfolder/public_html/wp-content/plugins/myhome-core-stop/myhome-core.php on line 41
Hello,
Please check: 1) Your PHP Version 2) If you have more than one MyHome Core plugin installed/activated
Regards,
Tangible Design
1) PHP 7.4 2) dont understand this? how are we able to install twice? could you update the guide how to update the theme? I have followed all and the plugins do not update… Iam doing it manually now?
1) This is ok, just checking if it’s not some very old one. 2) this would explain error which you provided
Please send us wp-admin + ftp access (support@tangibledesign.net).
We will check this issue and help you solve it.
Regards,
Tangible Design
Hello,
I am pleased with the theme and I have succeeded in changing a lot of requirements sent to me and even customize with the help of CSS. The help of the Support Center has been very useful, but…
I have several fields that I want to appear when I register a property (a building, for example) but I don’t want they appear in the search form. I know how to make fields appear and disappear in the search form according to the type of property, but if I manage to have them in the front office, they appear in the search form, even if I hide filters at the property listings settings of the VC. For example: I want to have the fields of orientation, number of floors and parking spaces of a building when I submit a property, as long as the user cannot filter those fields in the search form.
Is this possible? Thank you very much.
Hello,
Did you check wp-admin -> MyHome Theme -> Property options -> Category pages?
There you can set the visibility of fields on taxonomy pages. An item’s VC settings are limited to that item only.
Regards,
Tangible Design
Amazing! Exactly what I wanted.
Can you help me with the following changes? 1 .- Setting the titles of the properties as a field “dynamic” that is the concatenation of the type of housing, neighborhood and locality 2.- Remove the autoplay in the Single property page gallery 3.- Is it possible to put the price below the properties on the property cards?
I am impressed with all the features of MyHome Real Estate and the power of configuration it has. I am pulling a little CSS, which with the documentation and the answers I get from the support, is all I need.
Again, thank you very much.
Hello,
Thank you for your comment
1) Unfortunately there is no option to create title automatically from fields. I am sorry, we will consider adding it in the future
2) You can change the speed of the gallery to 9000000sec by editing one file. Here is article how to do it: https://myhometheme.zendesk.com/hc/en-us/articles/360004165634-JavaScript-Customization-how-to-change-speed-of-single-property-gallery-faster-example-
If you have any problem with it, please send us WordPress link and admin login and password via support@tangibledesign.net. We will help you.
3) You will need to use CSS code to modify it, e.g. this code
.mh-estate-vertical__content { position: relative!important; padding-top: 30px!important; }
.mh-estate-vertical__primary { position: absolute!important; top: 0!important; }
Will move price below image. Please do not hesitate to contact us.
Regards,
TangibleDesign
Hello again.
Thanks for all your help.
About point 3 what I need is that the price is below the features (size, number of rooms),... I know I need to download mh-estate-vertical__primary and put it under mh-estate__list, but the CSS I’m trying does not work for me. I understand that I will also have to “download” the mh-estate-vertical__bottom a little bit to get it organized, right? Can you give me a hand?
Thank you very much. Best regards
Hello,
Please send us wp-admin + ftp access (support@tangibledesign.net). We will help you with this.
Regards,
Tangible Design
Hello, Is there a way to share on a Facebook page, not a Facebook profile? When share a post or property I have not choice to share on my facebook page, only on my facebook profile.
When I share a property item with url I have problem displaying images. Sharing with the easy social share buttons is correct, but there is no way to share it on my Facebook page. 
Hello,
I don’t think the implementation has an impact on how sharing works. It seems that it is important whether you are currently logged in to FB as you or your fanpage. Also remember that this is in its own way an edge case, in 99% of cases the materials are shared by ordinary people profiles, and if someone wants to share via the fan page, they can simply copy the url.
Regards,
Tangible Design
Can I add the property hive plugin or import xml from property hive? Is it possible add missing property fields so import will work?
Hello,
Unfortunately, I don’t know the plugin you’re talking about. When it comes to import / export listings, some of our clients use the WP All Import plugin.
For listing fields, MyHome gives you the ability to create new fields or edit existing ones.
Regards,
Tangible Design
I quickly reviewed the link you sent. From a technical point of view, this should work with our theme. However, in fact, it seems to me that this is more of an alternative solution than something that should “work” with our product.
Regards,
Tangible Design
Hello. Pre-sale question: Does the theme support the administrator’s personal area? I need employees to go into their personal cabinet, add new properties, change the old ones (not through backend in wordpress). Thank you!
Hello,
Thank you for your interest in our theme.
MyHome offer “front-end panel” which might be useful for you. You can test our theme before purchase: https://myhometheme.net/try-it-free/
Regards,
Tangible Design
Hello, I desperately need your help, my website don’t get API Key, so how can I fix it.
Hello,
Can you specify your problem? MyHome does not require any api keys to work properly. Only purchase code for our updater.
Regards,
Tangible Design
My website can’t load Google Maps correctly.
Hello,
Thank you for your question. We only offer Google Maps integration. Please consider when you register Google Maps you will get $200 free usage every month so it makes this services free in the most cases.
Here is instruction how to create key:
https://myhometheme.zendesk.com/hc/en-us/articles/115001338554-How-to-display-Google-Maps-on-my-website-Creating-a-Google-Maps-API-KeyYou need to follow all steps because there are some APIs that need to be enabled ( Maps JavaScript API, Geocoding API, Places API)
If you added key and it is not working please send us WordPress link and admin login and password via support@tangibledesign.net – we will check. Google always return type of error so it will be easy to solve.
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Hello, Please I have a problem with my menu. The menus used to show but now it is disappeared. I tried all I can to make it right but it still failed! What do you think possibly happened? Thank You.
Again I am using the updated theme from GPL License, but myhome panel is empty! how cam I pls fix these issues?
Hello,
I’m sorry about your problems with MyHome. The problem you describe is related to the latest version of WordPress (5.5) and has already been resolved with the latest MyHome update.
So please download latest version of MyHome from ThemeForest or email us (support@tangibledesign.net) including wp-admin credentials. Please also include purchase code so we can confirm your purchase.
Regards,
Tangible Design
Hello,
Sorry for my English which is not very good, I am French speaking I bought a theme and I am having difficulty loading the images when I make a modification, the site changes completely, i’m really stuck i need your help
Hello,
Thank you for your comment. Maybe there is some kind of cache function turned on on the server that block it? There should be not problem with it and I am sure it is easy to solve. It can be also is some kind of plugin conflict.
Please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem.
Please consider it can take up to 12 hours to solve it because we are out of office now, but we will do our best to help you as soon as possible.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Good day, please how do i change currency type on your theme?
Hello,
Thank you for your question. You can configure currency this way: https://myhometheme.zendesk.com/hc/en-us/articles/360009210754-How-to-configure-currency-
If you have any problem with it please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Good day, please how do i change ‘Offer Type’ field? Instead of having to write in the offer type, i want it to be a drop down menu that can be picked on the processing of submitting properties and also how can i change the Upload media size to be more than 8MB. Please help. Thank you
Hello,
In order to change max file size go from wp-admin -> MyHome Theme -> Users -> Property form.
In terms of Offer type, i assume you mean offer type on frontend panel. Please check wp-admin -> MyHome Panel -> Submit property -> Edit offer type, you will see “Field type” setting where you can select ‘dropdown’ option.
Regards,
Tangible Design
Thank you so much, your theme is the best have used so far trust me. It has everything and am grateful. Keep up the great work.
Good day, Please how do i remove the ‘Submit Property’ from the main menu tab? I only want to have the login so after login our agents can submit properties. Please how do i remove the Submit Property from the menu?
I have found it. Thank you
Good day, Please i have one last question, On a single Property page under the Agent there’s a button that says ‘ALL BY “Agent Name” Please is there a way i can change that statement “ALL BY” to “LISTING BY”, I will really appreciate it if that is possible. Thanks, i wait for your response.
Hello,
In most cases, this text is modified by our users when they translate the theme into their own language (other than English). However, it is a bit ungrateful when the language of your website is English. Please send us (support@tangibledesign.net) access to wp-admin + ftp, we will install the MyHome Child Theme for you and make a small change to the files – we will replace this text with the one you want.
Regards,
Tangible Design
Okay thank you, i will get it across to you later today. Thank you for your consistent support. I love this theme.
Good day, Please can you help me setup the child theme?
Will i lost all my setup on the website if i update the theme without setting up the ChildTheme?
Hello,
Update just overwrite the files in the /wp-content/themes/myhome and /wp-content/plugins/myhome-core not the database.
Database – Listings, Pages, Posts, Photos, Text Fields and everything else what is in database will be 100% same after update.
Child theme can be useful only if you edited php / css / js files in the past.
If you have any problem with update, please send us WordPress link and admin login and password via support@tangibledesign.net – one of our developers will help you.
Regards,
TangibleDesign
Okay so it means i can go ahead and update the Theme without having to setup ChildTheme, Correct?
Yes, if you did not edited any php / js files, you can simply update it via MyHome Updater – https://myhometheme.zendesk.com/hc/en-us/articles/115001560014-How-to-update-MyHome-
Yeah thanks, i did yesterday and it worked perfectly. Keep up the great work and thanks for your support. Great Theme.
Hello please how do i set the Mobile Menu???
Hello,
Thank you for your comment. Mobile menu should works automatically below 1024px. If you have any problem with it, please send us WordPress url / login / password via support@tangibledesign.net – our developers will help you. Do you need to do it some kind of custom way / change colors? If yes please explain details and we will help you.
Regards,
TangibleDesign
Hi Sir, I want to know before I buy, can I put a search box in the home page + the advanced options + also I need to know If I can use advertisements from google on it?? Thanks
Hello,
Thank you for your questions. You can test our product admin panel for free before purchase here: https://myhometheme.net/try-it-free/
“Advanced” can be used onlty on this type of form – https://myhometheme.net/main/
You can add Google Ads on the website but it will require to edit .php files or add this code via page builder html element.
Please do not hesitate to contact us.
Regards,
TangibleDesign
hi, Its possible to use openstreet map not google maps? regards
Hello,
Thank you for your question. We only offer Google Maps integration and it will be very time consuming to integrate it with other map provider. Please consider when you register Google Maps you will get $200 free usage every month so it makes this services free in the most cases.
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
I installed the Theme but the MyHome Panel is empty.. there’s no options to change. I need to change the currency from USD to Peso.
Hello,
Sorry for the inconvenience. The problem is related to the latest version of WordPress (5.5). It has already been fixed in the last update we released yesterday. Try to use the latest package available on ThemeForest. If this does not help, please write to us at support@tangibledesign.net and attach the details to wp-admin and we will help you with it.
Regards,
Tangible Design
Hi, is it possible to get all ( or atleast some) of the listings data? with an API or GraphQl.
Hello,
Thank you for your question. Unfortunately we cannot support importing / exporting / feeds of a properties as a part of customer support. Every database is little different and this kind of import is more “Plugin Area” than “Theme Area”. Some people use free/premium version of WP All Import Plugin for it but we officially do not support it. It is quite advanced plugin with many options related to import / export
I hope we can help with anything else. Please do not hesitate to contact us.
Regard,
TangibleDesign
I have one question regarding IDX Broker before buying the theme. If I show a general demo like https://myhometheme.net/agent/slider-search-form/ to one of my client without IDX broker integration. Later is it possible to keep the same design when he is going to use IDX Broker?
Hello,
Thank you for your question. Here you can find full article about IDX Broker integration: https://myhometheme.zendesk.com/hc/en-us/articles/115004872273-About-IDX-Broker-Integration-MLS- . I hope the table you will find there will be useful for you.
Generally speaking the most important fact is that there are 2 types of listings
1. Listings of your agent / agencies – you can import it to the WordPress database and use all MyHome options related to it. Please remember that IDX Broker Lite will only allow you to import one agent listings to your database; for more agency properties, there is an additional payment to be made. You can import it automatically via server cron jobs (we can help you with it if your server has this option). And you can display it here: https://myhometheme.net/agent/slider-search-form/
2. All MLS listings. It is illegal to import someone else listings to the database and technicaly not possible via IDX Broker API but you can display it via Feed Pages e.g. https://idx.myhometheme.net/idx/results/listings?idxID=a000&pt=7&aw_address=Miami&srt=newest
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Thanks a lot for quick reply. My client wants to search using ZIP Code like this: http://earth6068.myhomedemo.net/video-search-form/ Is it possible with IDX Broker integration?
It is not possible. It only works for featured listings (listings that your agent added to MLS) not all MLS listings.
So ZIP code search will work only for featured listings?
Yes
where are the publicity banners , like google ads ? real estate marketplace
Hello,
I’m not sure if I understand you well. If you would like to add ads on your website (like Google Ads). You have to do this by adding their code. You can use page builder (for custom pages), use other plugins that specialize in this, or customize the template code.
Regards,
Tangible Design
so , there is no posibility in earning money from publicity ? for example : https://myhometheme.net/marketplace/properties/apartment/ i want google ads after 3 adds and so….
It’s not possible out of the box. MyHome doesn’t provide this functionality. You would have to customize code.
Regards,
Tangible Design
if you consider to put some adds fields through your theme…maybe ill be interested. Have a nice day
Hello My logo has disappeared from my website. My support has expired, but I need my logo to show on the home page
Hello,
Most likely you are running older MyHome version and your hosting/server updated PHP version. In this case update of MyHome Theme should solve your problem.
Regards,
Tangible Design
Sorry but my website crashes with the update. “There has been a critical error on your website.
Learn more about debugging in WordPress”. What I can do?
Please email us support@tangibledesign.net include wp-admin and ftp access. We will check this issue and help you solve it.
Regards,
Tangible Design
I have properties added, but no properties show on my properties page. I can view the individual properties using the direct link but on the search page it shows no properties found
http://cjbpropertiespgh.com/available-propertiesHello,
Thank you for your comment. Please send us WordPress admin login and password via support@tangibledesign.net – we will check why it is not working. Maybe there is some kind of cache plugin or hosting have database cache that send old version of database. I am sure it will be easy to fix, when we see the panel. Please send us access and we will explain what was creating the problem.
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
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