210 comments found.
Hi there, When I change typography in the settings it changes it for everywhere except the sectons on the home page. How can I change the typography there?
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Hello How can i remove ( add to cart ) button from some of the products ? bucause i designed it as a bundle by bundle builder app and its become error when i click it
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Hello, is it possible to use the fullpage demo (homepage style 14) with a menu to collections and other content pages? there is no menu in the demo page
Hello,
Thank you ofr the interest to our theme. Yes, i think it is possible.
Best regards
is it possible to rename the app of the theme?
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
As far as i see your support period was already expired. Please, renew it.
Best regards
I published the theme for mobile devices and I lost 29% of the viewers in 1 week…Is it possible? I publish again my old template. I like a lot the design of Yanka but I don’w know if it works good for SEO.
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
As far as i see your support period was already expired. Please, renew it.
Best regards
Hello How can i remove ( add to cart ) button from some of the products ? bucause i designed it as a bundle by bundle builder app and its become error when i click it
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
As far as i see your support period was already expired. Please, renew it.
Best regards
Hi, the new preset couldn’t be downloaded. showing “page not found”
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will check this issue.
Best regards
Hello, I cannot recover my account to access my YANKA theme, can you help me please, I contacted you via mail with no answer. I cannot access to my Yanka account and I need assistance. here is my mail: d.christos@hotmail.fr
Dear author, we just cant enable and add permissions to the JMS page builder for other profiles besides the super admin profile. Could you please point me in the right direction. Thanks in advanced.
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Is the theme compatible with Klaviyo integration?
Hello,
In general – yes.
Best regards
Does this theme supports the unit_price and shows it on collection and product page? Your wokiee theme doesn’t support this basic shopify function. I need this for the german market.
Hello,
Thank you for the interest to our theme. I think – not.
Best regards
Hi. I checked this theme on few websites and all of them say that theme is slow, more than 3 sec load time. I am willing to buy it if it’s faster
Hello,
Thank you for the interest to our theme. Speed will be the same as you see on our demo.
Best regards
Is it possible to add a new tab in between the description and reviews section? like description, how to use, and reviews in a horizontal order? is it possible to create additional tabs like this?
Hello,
Thank you for your purchase. Please, submit ticket in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Hello, how cna I change additional information for each product? I find a place that I can change but when I change it, it changes on every product and same text.
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Hello, I really like your theme! Just have few questions:
1) Can I mix any of the elements of the “18+ Ready to use pre-built webstores” to create my own style?
2) I’m not very fan on the product listing of showing that much elements (sizing, colors, add to cart button, compare, wish-list, quick-view, name, reviews and price) I think it feels a little bit to much (more on mobile). It even looks a little messy if you have products with different length name, different amount of sizes.. my questions is: can I choose what to show and what not to show? On desktop and mobile?
Thanks a lot!
Hello,
Thank you for the interest to our theme. Sorry for the delay.
1) Yes, you can mix elements from different layouts.
2) Yes of course, you can choose what elements should be shown on the page.
Best regards
Hi There,
I hope you are doing well.
I am thinking to purchase this theme for a multi-currency, multi-language website, I have the below questions.
1. Does this theme support multi-language?
2. Does this theme is mobile compatible?
3. I have to set up multiple websites with a different language for a different region in Europe so do we have to just take one license of this theme or license per website required.
Thanks for your help in advance.
Hello,
Thank you for the interest to our theme.
1) Yes, but you will need to use outside app – for example Weglot.
2) Yes.
3) We can issue few developer codes for your language localizations (in the measures of one domain anme). So, you need to buy only one license.
Best regards
Great, thanks
Hi, can I know how to create different size guides on the pop up button for different products? Thank you
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Why is the site slow? And on google pagespeed insights its scoring a low 11.
hello, can you give me a link?
Hi!
Can I know how to remove compare icon from the logo bar?
Thanks.
And also how to remove non existed 404 page which the compare icon linked to?
Hello,
Thank you for your purchase. Please, submit your request in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
I am looking for a fast shopify theme for my store. What is the Google page insights score for mobile for the Yanka Theme?
Hello,
Thank you for the interest to our theme. Did you mean google page speed?
Best regards