41 comments found.
I tried to setup demo content, but I didnt succeed . I used Wp Importer and then selected demo-all-import.xml file from theme directory. I got no error, but I dont see demo content. I dont understand what is the problem. You can check from tis URL: https://webkod.com/
Hello, i don’t see that you purchase our template. To have our support, please buy our template and send me user and pass. Best regards
I have a regular license certificate . It is a gift from Envato. You can check this from this screen shot: https://www.screenpresso.com/cloud/1JjMb/
I’m sorry, you can check but free themes can’t have free support. You need to purchase to have support.
By downloading this item, you agree to the terms of the Regular License. Support and updates are not provided for free files.
Thus, we learned which themes envato gives for free, the ones that are broken and have problems 
Well, because you don’t know how to use it. Is don’t mean that is not working. Theme is working perfectly and was tested by Envato and choose by big number of sales and impact.
I am trying to use and many times I was install but there are many missing files in your offered theme. why you are giving this free when you are not providing the compete file.
Hello, please read documentation or description of our item. Theme is full, is the same version from paid version. Our theme is child theme for layers elementor theme framework.
Funny… Screenshot of this thread https://drive.google.com/file/d/1UxvmSWEYYADh71o-ZnVSUhmsQAppkQdW/view?usp=sharing
Hello @DominDomin I’m sorry but i don’t see that you purchase our template. You can purchase our template and let me know after, Our Support team will help you. Cheers
hi your free offer is useless, I wanted to install your theme and a lot of files are missing. missing CSS, no PHP, incomplete site
Hello, i see that you didn’t purchase our theme. Please make purchase and you will have our free support. Theme is complete, all files are complete. I don’t know what to say without seeing your site, to offer you support.
In your case, try to download entire pack zip again and unzip.
Best regards
I will not buy your theme while the offer is free for now. the current download folder is free and incomplete
Sorry, i don’t know how you have it free. I just downloaded and all files are there.
I think you didn’t read documentation or in theme’s description. This theme is child theme for framework theme layers for elementor. We added al info in theme’s description page
Does this theme come with a boxed option? Or just wide?
Hello, this can be made. I can make it for you on support. Cheers.
Awesome. What do I need to do to get this done?
Hi, you need to purchase our item and open support ticket. I will check asap. Cheers
Just purchased, and just put in request
Great. Please open ticket from our website after you install and look like in our demo, then, send me super user and pass to check.
Cheers
What’s your website?
In this page, scroll on top and you can see Tab Support, click and you will find button that will open support site. or direct: https://payo-themes.com/support.html
That’s what I did
It’s ok. now
I sent you email back.
What multilanguage plugin works with this theme ? i tried a few but non of them seems to be compatible with the editor. Could you please advise?
Hello @JasonLevy i don’t see purchase code next to your username, Can you Open support ticket and send us? Thank you
You can try Polylang. This is tested with SiteOrigin page builder and LayersWP framework. Cheers
This is absurd and a great deception. You made a product available as free but it doesn’t work. There is no way to install this template. You will not be able to sell anything by deceiving people. I’m outraged.
Hello @gaby_leme
Im sorry to say but if is so hard to read and follow documentation? You have there all steps. Why is hard to install layerswp parent theme and the our theme and to enable it?
You have documentation online and also included in pack.
Due Envato rules, all free themes can’t be supported, to have our support, you need to purchase theme licence.
As for your remark, we don’t made this theme for free, Envato choose our theme to be free of the month.
Best regards
No, my dear, it is very simple to read the rules, I read all the documentation, I followed EXACTLY all the steps. Bad product. Does not work. Still, good luck with your sales … if you sell anything !!
No worries, we have good sales because our themes are the best.
Check online documentation from items page and you will see that will work.
You missed something and I can’t know without checking your website.
From few days layerswp has changed to layers for elementor and maybe you installed old version of layers framework.
You said just not work but no description of your error or why is not working.
When you say just not working and not tell why, your msg is malicious, with all of respect.
I can assure you that our theme work 100% without issues. Also not all servers are compatible with WordPress, can have limitation for upload, etc.
Cheers
Just wonder if it is needed to create a Child Theme for Payton even if it is already a child theme? My questions is due to future theme updates
Hello,
I don’t see purchase licence for your user, Without purchase licence, you won’t be able to make updates of theme.
Best regards
Well…I downloaded last month which was free. I read that updates would be available but technical questions wouldnt be
Sorry but you can’t have updates of free theme, because you can’t download new version of theme from Envato account. Only paid themes can be seen in your account and to download. Free themes can be downloaded only in free period and you can’t update and no support.
To have updates and support, you need to purchase theme.
Cheers
Got a bit confused about Layers for Elementor being a parent theme for Payton. All style.css is empty on Layers for Elementor. How to proceed on future updates and not loose all modifications?
Hello, I responded in first time. Please check. More I can’t help you without support paid. You can purchase support. Cheers
Hi can I translate theme with WPML? Kind regards Sari
Hello @sarielg Thank you for your interest.
We tested with polylang, you can try also with wpml, but we didn’t tested.
Best regards
Installing this theme on WP 5.5 fails. The package could not be installed. The theme is missing the style.css stylesheet.
Hi Willrg, This error is known for WordPress, and it is when you want to install entire zip like zip with theme, documentation, etc.
I don’t see your purchaser licence. Please purchase our theme to offer you suport. Due Envato rules, all themes that are free, can’t be supported, only paid themes to support licence available.
Best regards
I just install the one click demo, most of the plugins are missing on it.. the top bar is missing, slider is missing and many other.. what to do?
Hello, If you have licence for support (purchase item) please open support ticket. For free theme, we can’t offer support, due Envato terms. Check documentation, and follow all steps. You forgot some steps.
Cheers
Hi,
Tried installing your theme according to the steps outlined…however after many unsuccessful attempts…this is what it still says
1. Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet. 2. The theme defines itself as its parent theme. Please check the Template header. i am not a techie…so some help would be appreciated. Thanks in advance
Hello, please check info that we just wrote for comment before. You can check documentation from item s page. You have there all steps. We wrote in item s description that this theme is child theme for layerswp (layers for elementor). Due Envato rules, we can offer support for free themes. Please purchase support to have licence valid for support.
Thank you for interes în our theme.
Hello. Installed, but writes the following. Could not find parent theme. To use this child theme, you must first set the parent layers-elementor theme. The theme installed according to the instructions is called layers
Hello Please check documentation and follow all steps. As I told to user before you, free items can’t be supported. You need to follow documentation and to install parent theme. Info are also in items page and the end of description.
Thank you for choosing to testing our item.
@yashrs Hello, how we can help you? Best regards
i bought some other templates so i was curious how this one was for free. but now i saw the reason the child theme is incomplete. (followed all the intructions) but seems you need to buy support to fix it. so i guess it is kinda a hook. i dont know about all of you but i dont like been trick. if you want sell something sell it but dont say it i free when it dosnt work properly and you try to sell the solution (microsoft mkt school) and it is not because rules, believe me it isnt. mostly if they werent truthful about this you wonder what else isnt true. so i ll pass on buying it. i prefered to buy another theme that says what it is and what it cost clearly. but it is up to you guys if you want to give it a try.
Hi, Please read Envato tos and you will see that free themes aren’t supported. This info is also on items page, under download button. Theme is working 100%. Theme is complete, read documentation and you will see where you made wrong. You forgot to install parent theme.
Here you have: http://prntscr.com/tz67sf I don’t understant why you don’t want to read documentation http://prntscr.com/tz6ayw and info from item’s page where you have all info that you need: http://prntscr.com/tz6a7m
I really like the themes. I downloaded it for free but it asks me for the Slider Revolution plugin. I would like to buy the theme to have the good of the template but I would also like to make sure that everything will work ok. could you help me with that? Thank you.
Hi, Thank you for your interest. I m sorry but in free theme we can’t send you other files that are downloaded.
You can purchase our theme and won’t be problems with installation or something else. Everything will be ok.
Also you can create support ticket and our support team will help you asap. Best regards
@japi87 thank you for purchasing our theme. Please open ticket support if you need my help. Cheers
where I get a support ticket, I am having the same problems as when I download it for free. Your help please.
I already sent you my comments by that means. I am waiting for your support
Sorry but we didn’t recieved any support ticket. You need to send us ticket support and support team will help you asap. I spoke with them to be online for you.
or you can send email to payothemes@gmail.com
Thanks, I already sent the inquiries to payothemes@gmail.com I hope your help.
Thanks.
i couldnt install the theme. i followed intructions and installed layer elementor activated and then upload the payton them however says that cant find parent theme elementor
Hello, please open support ticket from payo-themes.com in page support. Fill form and hit btn send. Our support team, will help you.
Bea regards
@aibarra I don’t see that you purchase our theme so I think you are referring to free theme. We can’t provide support for free item due Envato rules. Please purchase our theme and you will have our support.
Cheers
Yeah i saw tyhat the them only works when you pay it. buy i already bought another one cheaper 43 is too much for that theme but TY anyway
I m sorry, really I want to help you but due Envato rules, I can’t offer support for free item. Check documentation, there you have all steps that you need to follow. Is not to complicated.
Nice work, GLWS 
Thanks
Hi , I can’t get the website ready. Is there a document to import all the files ?
Hello, for support please open support ticket from https://payo-themes.com in support page
Thank you
Yes, you have in items page documentation, also in pack downloaded. Best regards
Thank you for your answer. I got the document. I’m probably making a mistake somewhere. I’m looking for a video set-up, but I can’t find it.
Hi, I m sorry but do envato rules, we can’t provide support for free products. Please purchase our template and you will have 6 months free support. Is very easy to install and setup. Best regards
Thank you for your answer. I just.txt , .JSON and Slide are in the folder.I couldn’t import the zip files.
You missed something. With support I can assure you that will work asap. You made a simple mistake.
Yeah, I think I’m making a mistake somewhere. Thanks for the suggestion.:) I’ll try again.
With welcome.
Hello, i actually downloaded this theme and when i try to upload it in my wordpress the style.css file is missing, can you help me out with that??
Hello, for support please open support ticket from https://payo-themes.com in support page
Thank you
