4255 comments found.
Hello,
I am interested in purchasing this theme. I’m planning on building a movie rating website and have multiple authors contribute to it. The individual authors would rate each movie and the overall rating would show for every movie.
Would this be possible with your theme? Thanks.
Hey Dizluv,
Thank you for choosing Valenti, I hope you enjoy using it 
You already have seen it yourself, but yes you could do that via the Valenti review system. Each review can have any criterias you want, so you could add one for each author to contribute to the total score.
Hope this helps.
Codetipi
Hi I am new to Valenti. Is there a link for a full tutorial on how to use this. I have tried going on YouTube but couldnt find. Thank you in advance
Hey Lulu,
I’m afraid support is only for confirmed buyers. If you need theme support, please open a ticket at http://codetipi.ticksy.com and someone from support will happily give you a hand.
Codetipi
Hi there, pre-sale one question, what is the last available version of your theme ? And is it full compatible with wordpress v5.5 ? A friend of mine who bought it told me he is having trouble with the last version and post gallery. Thanks for your answer Regards
Hey Kitobop,
Thanks for checking out Valenti 
The latest version is currently 5.5.4, the upcoming v5.6 is in beta testing right now. V5.6 is already 100% WordPress 5.5, Gutenberg and PHP 7.4 ready and it will be out later in the year 100%.
Hope this helps.
Codetipi
We are on WP5.5 now, any ETA on the theme update?
Hey there,
The next theme update is currently in beta. However, the latest version of theme should work fine on WP 5.5. The only thing is that, due to WordPress core changes, you may need to install this free plugin to not lose jQuery migrate which was removed in 5.5: https://wordpress.org/plugins/enable-jquery-migrate-helper/
Codetipi
Hello, please we need a fix to this : https://snipboard.io/b7O45Z.jpg also when i post instagram URL into post, not displayed in the page as embed.
I really understand that you want to make sure the next update fix all this issue and stable version. but we have a business website and we need to fix this issue
Screenshot from your Official Demo site, https://snipboard.io/W3zHoP.jpg
Hey there,
Those localhost errors are not a theme error though, they are 100% from your computer. I went on the Valenti demo site and don’t see the errors in the console at all.
If you have a local installation on your computer, or have webpack set up on it, then you need to investigate that, as that is causing the error.
Hope this info helps.
Codetipi
Thanks for the clarification, but can you help with the instagram issue ? when i post instagram post, its displayed as embed code in my admin section, but when i view the website, not displaying. i only can see the URL. I test the post with another theme its working correctly with same plugins.
Yeah, you can remove that – that is code for WordPress core, so if it fixes your issue, just remove it.
Hi there, still very happy with our Valenti-based site, but the fact that theme still does not support php 7.3 is a big problem for us. My webhost only offers 5.6 as a legacy option for PHP, so i have had to roll all the way back to that, leaving the site insecure. Any update on when Valenti 5.6 will be released? Thanks
Hey Playstosee,
The next update is in beta right now and it is officially compatible with all PHP versions, including even PHP 7.4.
If you upgrade to v7.3 now, what exactly is the problem? Do you see an error message or similar?
Codetipi
Hi, thanks, sorry I can’t see the error message now as I have already rolled back to 5.6. but yes it was error line of code something to do with it finding a ‘numeric value’ on line such and such of a Valenti core file. It relates to pages that have the star review system, and exactly corresponds to previous queries about error cod on such pages that you have dealt with in this thread. Its gotten worse since I messaged you, because my hosting provider has informed me that not only are they only offering 5.6 and no others as a legacy php option, but they are discontinuing that version after September 30 and will offer only versions more recent than 7.0.
if you refer back to the question on this subject raised here by Cycloscope, and your response, that is exactly the same issue that we are having. thanks
Is your line the same one? If you can copy/paste the exact line of code mentioned in your error from that file, I can provide a quickfix for it here.
Hi there – big fan of your theme and have been using it for years. One question I haven’t figured out is how to better format bullet points. Right now, they look terrible and are not indented at all, basically defeating the entire purpose of having a bulleted list. How can this be easily fixed?? I’d like them to be indented and have the bullet filled in (right now it is a circle without color fill for the bullet). Also the second line of the bulleted text does not align with the bullet itself but goes back to original indent which looks very off and again defeats purpose of bulleted text. Thank you
Hey there,
Really happy to hear that 
Re the bullet points, can you share a relevant url to see what you mean exactly?
Codetipi
Sure – please see here: https://www.consciousconnectionmagazine.com/2020/07/fine-tuning-your-intuition/ You will notice the bulleted lists the second line beneath an individual bullet does not align with the bullet indent. Instead it is bulleted slightly in which looks off from a readability perspective. I would also like to slightly increase spacing between bullets and change the bullet icon please. Thank you
Sure thing, try adding this custom css to the theme options:
.entry-content ul {
list-style-position: outside;
padding-left: 2em;
margin-left: 0!important;
}
Should do the trick 
That worked! Thank you. Any way to do the same for adding slightly more space between bullets or changing bullet icon to solid dot?
You’re welcome. Yeah, you can apply any bullet style you want, using the same code simply add an extra line like this: https://www.w3schools.com/cssref/pr_list-style-type.asp
Hope this helps.
Thanks, just added those lines of code to custom css but didn’t notice a change? Where would this option appear to change format of bullets?
Hey again,
If you open a ticket at http://codetipi.ticksy.com and share your site + the code you’ve got so far, someone from support will happily give you a hand with this.
Codetipi
“The way Themeforest support works is that you do need valid support to get theme support, this is a Themeforest system though, not something authors set/control.
Hope this info helps.
Codetipi”
Why don’t you make a separated FREE support? This has nothing todo with themeforest, as you ow your support or codetipi domain and regarding the support it’s just an API from themeforest that you use that checks if you have still support or not.
Why don’t you make PREMIUM and FREE (FAN BASE) support.
Premium you get fast response, the free takes just longer. This way everyone can be happy. It’s really frustrating to buy each time a support to just ask a question.
Although people can also ask questions here, and it helps the community. That was with me the reason that I first bought Valenti in the past, as is has a lot of resources here in the comments to fix problems or custom code that you where looking for. And if your bumbed into something, you still could ask it here, without a standard reply please make a ticket.. Because why.. i just made it here you can reply here as well and it helps the community too.
I miss thoses days…
When is the new valenti coming out? I have read this for months and months, but didn’t saw anything.
Hi Memt,
I appreciate your feelings, but you need to understand that Themeforest sets all the rules, not authors. Codetipi is in an exclusive contract with Themeforest, so all Codetipi products here have to abide by their rules.
Themeforest implemented the support system rules, authors have to follow them. There are no exceptions, as again, authors can’t have their own rules, as it creates an unbalanced marketplace. Any author who doesn’t follow the rules can get reported to Themeforest and get in trouble.
And you do not need to pay for every ticket, why do you say that? You get 6 or 12 months of theme support with every purchase and you ask what you need help with within the support guidelines and following fair usage policy of course.
I had a look and your account in the support system has 40 tickets + a huge amount more of comments here, so surely we can agree that Codetipi has given you incredible support multiple times over already.
In my opinion the support system does make sense. If you need help with with other things in real life after your warranty runs out, it’s normal.
And the Valenti beta testing is happening right now.
Beta testing doesn’t have to be done, in fact, most authors don’t do it and they just launch updates that end up having problems (just check reviews of other established themes after big updates), so customers have to open tickets to fix them (needing valid support), which is more problematic all round in my opinion.
Hope this makes sense, but if you have more concerns about it all, please contact Themeforest with your thoughts, as I mentioned, they control and set all the rules.
Codetipi
recently I am facing problem with social media links, each time i add for example instagram post into link, its stay as link in the post, not displayed as embed, here is a screenshot for the code : https://prnt.sc/tn7ssn,,,, we are still waiting the update
Hey there,
I see you have some 403 errors to WordPress’ api, which I assume is via Jetpack? If so, you need to double check that your WP REST API isn’t being deactivated by a security plugin or similar.
Hope this helps.
Codetipi
Hi, the last update for Valenti theme is 1.5 yrs. old. Will there be a new update soon and, will it be Gutenberg ready? Tried a support ticket… shouldn’t be made so difficult and I shouldn’t have to pay for support for placing a simple question. Thank you.
Hi Havasu50,
Valenti’s next update is the biggest in Valenti’s history (and there have been multiple big ones). The new update is in beta and beta testers are helping comb through all niggles they find to ensure a smooth upgrade for the 10,000+ Valenti users.
The way Themeforest support works is that you do need valid support to get theme support, this is a Themeforest system though, not something authors set/control.
Hope this info helps.
Codetipi
Hello I’ve been a happy user of your theme, but some months ago I’ve activated the woocommerce shop and I’m getting a bug on visualization.
For any reason, the last product of every row in the grid jumps to other row below. Where I should get 3 products per row in my shop homepage, I’m getting 2 in the first row, 1 in the second row, 2 in the third, 1 in the 4th… and so on.
I’ve added a shortcode with products in my homepage, and I’m getting the same: The last one jumps to a row below… so I must show one product less to avoid it (in this case, 5 instead 6)
Even more, I’m getting an enormous blank space just below the pagination numbers untill the footer of the page.. only in the shop pages
Could you help me with that?? I have not edited the page code… and just installed the WC plugin
Thanks in advance!!
Hey Aforrarse,
Happy to hear you’re a happy Valenti user 
Could you share the site’s shop url to check out what you mean exactly? You can share it privately via http://codetipi.ticksy.com too.
Codetipi
Sure, this is the url: https://davidsotobonsai.com/tienda/
I suffer the same issue at the homepage in the “tienda online” block. You’ll see only 4 products because, if I set a fifth one up, it’ll jump to a second line.
Thanks again
Hey again,
Try adding this to the custom css box in the theme options to see if it helps:
.woocommerce ul.products.columns-3 li.product, .woocommerce-page ul.products.columns-3 li.product {
width: 30%;
}
Should do the trick 
Codetipi
It’s working!!! Thank you so much for your help!!!
One more thing, now my mobile visualization is not as good as before. Can I add this code only for desktop devices??
You’re welcome, happy I could help
And ah you’re right, try this code instead:
@media only screen and (min-width: 768px) {.woocommerce ul.products.columns-3 li.product, .woocommerce-page ul.products.columns-3 li.product {
width: 30%;
}}
Should do it.
Codetipi
Now it really looks perfect… thank you so much again for your help!!
You’re welcome, super happy I was able to help 
Update Request:
i’d like see a Slider counter added …
is this possible
Hey Leemarr,
Can you elaborate on what you mean by that? Can you share an example url with it to understand what you’re hoping for?
Codetipi
having a slider counter is a helpful feature for users of loads of images …
say there are 50 images loaded in the slider …
the first image highlights and displays a counter which reads 1/50
when the slider moves to the right, the second image highlights and a counter displays and reads 2/50 ….
and so on ....
when the slider moves left, the first image highlights and a counter displays and reads 1/50 …
but in what position should the counter display, that is the question (it is often in the top left corner or the bottom center)
Ah do you mean in the gallery? If so, there are plans for more gallery designs and I’m sure a counter can be added.
yes the gallery and the counter would be great …
Sounds good 
Hello, I really like your theme so far and I’d like to keep using it. In order to do so, I needed to customize some of the codes but something went harder for me. Would you, if you don’t mind, kindly help me out?
1. I’d like to show more tags than the original. I modified function.php to change the number of tags to show, but nothing changed. I thought there were already relevant codes in the file but I couldn’t find any of them. Could you tell me where and how I should change?
2. I’d like to change font in the editor, Gutenburg. I have a specific font, not Google one but local one, I’ve used for years. Usually, when I add some codes to load css file to function.php, the font setting in the editor will change. In your theme, however, my method didn’t work well. So I’d like to ask you if you know any solution.
Hey Mimimju,
Really happy you’re enjoying Valenti
And apologies for the delayed response!
1- What tags are you referring to exactly? Because the theme doesn’t limit the tags that output at the end of a post. If you have the tag option on, all of them will appear there.
2- This is because Valenti v5.5 is currently not 100% optimized for Gutenberg, so the fonts you see in the backend are not the actual fonts seen on the frontend. Valenti v5.6 beta is already 100% optimized for Gutenberg and the fonts shown in the Gutenberg editor are the ones you have set in the theme options. So it will be all good in the official Valenti v5.6 release 
Hope this helps.
Codetipi
Thank you for the reply 
1 – Sorry, I had to mention this first: I’m using the Wordpress tag cloud widget. It shows only 20 tags for now and I want more. Usually, when I add some codes to function.php, I can control the number, but on your theme, whatever I do, it keeps steady 20. So, I just wonder if there was a conflict with existing codes or something.
2 – I’m satisfied with your font choice for the frontend so I don’t have to change it. I’d like to change only the backend because my font is especially suitable for my editorial work. I just couldn’t figure out why my codes and css, which have worked on the other themes, were not applicable to this theme. However, I’m looking forward to v5.6 
You’re welcome, happy to help 
1- Ah in that case try adding this code to your Valenti child theme’s functions.php:
function my_custom_tag_cloud_count( $args ) {
$args['number'] = 20;
return $args;
}
add_filter( 'widget_tag_cloud_args', 'my_custom_tag_cloud_count' );
and change the 20 to your desired max limit.
2- Completely get it, but indeed v5.6 will 100% have it like that 
Codetipi
Thank you! But unfortunately it doesn’t work. It still shows only 20.
You’re welcome, but ah in that case change the last part to this:
add_filter( 'widget_tag_cloud_args', 'my_custom_tag_cloud_count', 11 );
That should do it 
Yes! it worked! Thank you <3
You’re welcome 
HI, one thing I’ve noticed is that if a list item on an unordered list block goes to the next line, instead of being indented like a typical html list item, it wraps underneath the bullet point above it e.g.
- Long list item that will wrap to the second line if I type long enough
- The next list item
I think it makes the list look messy. is this a Gutenburg/Wordpress formatting thing or a Valenti default and how do I make it behave ‘normal’ like this where the wrapping indents:
- Long list item that will wrap to the second line if I type long enough
- The next list item.
Thanks!
- Long list item that will wrap to the second line if I type long enough Long list item that will wrap to the second line if I type long enough Long list item that will wrap to the second line if I type long enough
- The next list item
OK, directly above is how I want it to wrap, the first examples came out wrong. Basically, a UL list defaults to subsequent lines wrapping directly underneath the bullet point above it i.e. no indent e.g.
() Long list item that will wrap to the second line if I type long enough Long list item that will wrap to the second line if I type long enough Long list item that will wrap to the second line if I type long enough () The next list item
LOL, that turned out wrong too.
Hey Dan,
Apologies for the slow response, but please open a ticket at http://codetipi.ticksy.com for the support team to take a look.
You’re able to share code snippets there that won’t lose formatting either
Just one reason why these comments are really not made for support.
Codetipi
Hi Chris
Just noticed that the mobile responsive screen has virtually no padding on the sides so text runs right to the end of the screen. If this normal? Yeah.. only paying attention to this now
Is there an easy fix?
Hey M22687,
Apologies for the very slow response. Please open a ticket at http://codetipi.ticksy.com as the support team only works there and you’d get a response very fast there. Also include your site’s url so the team can investigate for you.
Codetipi
Hi,
I use your template since 2016 now, pretty happy with it. But please, it is urgent and a priority to release asap the new version accepting the new php versions, as Wordpress now doesn’t accept versions below 7.2 !
My website is partially dysfunctional because of that, and I have millions of visitors per month. The large amount of errors make the website crash often, it is now impossible for me to continue like that, and for other people using this template.
I see you post Zeen updates really often (I have it on another website), but now this one is more urgent ! Please do something or we’ll have to abandon this template…
Regards,
Hey Jay-P,
WordPress’ recommendation has been bumped up to PHP 7.2 (A good thing), but it’s only a recommendation, you can still run it on older versions.
Valenti v5.6 beta is already compatible with all PHP versions (including 7.4), if you’d like to test out the beta you can open a ticket up at http://codetipi.ticksy.com to become a beta tester. The beta is relatively stable at the moment so if you test it on a staging site and there are no quirks for your set up, you can use it until the official v5.6 launch.
The reason Zeen receives so many great updates so frequently, is because the framework of that theme is already super modern and extremely flexible, making it very easy to add features to it. Valenti v5.6’s update is going to set the foundations to allow Valenti to be developed at the same speed as Zeen 
Hope this helps.
Codetipi
Hi,
Thank you for your reply. Yes excuse me, my bad, it’s more like Wordpress is working slower and slower with versions below 7.2, with some errors appearing with old themes.
Ok, I understand what you’re working on, but it’s now a while that we’re waiting for this update (more than 1 year).
Yes, maybe I can beta-test it but it’s pretty risky… When do you think the official version will be available ? In 2 months, or more like 6 months ? It really also depend on that.
Regards,
It’s no problem, and apologies for the slow response.
Do you have a staging site to beta test though? If you do, there’s zero risk as it won’t affect your visitors. The official version will be released the moment the beta has no reported quirks. As it’s such a big framework update, there are always little things here and there that need to be ironed out to ensure a smooth transition for existing users.
Codetipi
Hi! I’m a fan and user both of Valenti and Zeen. Since a few months I’m having a problem with review boxes, all my posts that include them output this before the box
Warning: A non-numeric value encountered in /home/cyclosco/public_html/wp-content/themes/valenti/library/core.php on line 1597
Warning: Cannot modify header information – headers already sent by (output started at /home/cyclosco/public_html/wp-content/themes/valenti/library/core.php:1597) in /home/cyclosco/public_html/wp-admin/post.php on line 231
The error is visible to users.
Here is an example “https://cycloscope.net/caschi-pieghevoli-morpher-recensione”
Hey there,
Thanks for choosing both Valenti and Zeen 
Try changing your PHP version on your Valenti site to 7.0 and see if that works, if it does it was due to the PHP version.
Valenti v5.6 update will be compatible with all PHP versions (up to 7.4), so best to wait for that update before using it with latest PHP versions.
Hope this helps.
Codetipi
Hello, the html ads which have been propagated from an ad network to my website only show up on desktops but not on mobile devices. Do you know why? There are leaderboard ads and banner ads in the sidebar widget. see the site which is still being developed shorturl.at/sHQ27
Hey there,
Do you have Adblock or similar extension installed on your phone? As if it appears on desktop, it will load on mobile too.
Hope this helps.
Codetipi
Hi i am struggling with Megamenu System. i want to set it up like as seen from your demo (video games). i tried opening a ticket but your system is blank
Hey there,
You set it up in Appearance > Menus. You need to add a Category menu item and you’ll see that megamenu option there. If you can’t see it, try disabling all your plugins in case one of them is overwriting the megamenu system.
Hope this helps.
Codetipi
Hello! My website is telling me I need to update my PHP version, which currently 5.6. I see some comments here saying Valenti doesn’t support 7.3, so can I safely update to 7.2 or do I need to update it to 7.1 ou 7.0? Thank you!
Hey Roxannah,
The new Valenti update is indeed compatible with all PHP versions (including even PHP 7.4) however in the current Valenti version you can safely use PHP 7.0, so that’s the recommended one for now.
Hope this helps.
Codetipi
Perfect, thank you so much! Looking forward to the update 
It’s no problem, I’m looking forward to releasing it too 