3847 comments found.
On my homepage my navigation bar is transparent and stays within the slider (white letters), on the other pages it will be on top of the wrappers, I need to have black letters there. (only homepage should have white letters).
Is this possible?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
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Hi there Guys! Amazing work. So, i would like to know if is any plan for Google/Apple Pay. Best Regards
Hi,
Unfortunately, we have tight schedule ahead so we don’t have plan for it at the moment.
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Hi Can we add any other payment gateway in the tourmaster plugin?
Hi
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe.
To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Hello, I have some more pre-purchase questions: 1.Have there been other clients that managed to make their websites multilingual? How have they managed to offer different products for different languages? 2. Through what kind of gateway is the payment system achieved. Is it a site supported one or a 3rd party?
Hi,
First of all, thank you for your interest
.
1. We’re support for WPML and Polylang to create multilingual site with the tours in different language.
2. We’re support for: Paypal – Stripe – Paymill – Authorize, we don’t support for 3rd party.
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Hello, I have some pre-purchase questions:
1. In almost all our trips, we use price per person, in a double room. So, every time a single person books a trip, we need the single supplement to be added automatically. Can the booking system do that (for triple rooms as well)? Another solution would be: with products based on room price, can we define prices for each room type (single, double, triple) and the total price would be sum of rooms selected?
2. Some of our products are available only on request, and the price depends greatly on the dates, number of travelers and special conditions requested by the clients. Is it possible not to display instead of price, a string like ”On Request”? Or any other way not to have a 0 price listed?
3. Is it possible to replace the filters in the ”Find Next Place To Visit” homepage area of https://demo.goodlayers.com/traveltour/main4/ with the ones in ”Search tour” module on https://demo.goodlayers.com/traveltour/homepage-4/?
4. Can we change the ”Date” filter from Search tour with a ”Month” dropdown? By selecting a Month attribute, the filtering system should return all tours with departures on that specific month.
5. When using the keyword search option in the main navigation bar, the results page looks like a list of blog posts. Can this search results page look like a Tour Search landing page or a Tour List?
6. Does the theme support multicurrency?
7. Can tours be assigned to multiple categories?
8. Does the theme support language localized products? For example if I have a tour can it be shown just on a specific language without having to offer it on all other languages as well?
Thanks.
Hi,
First of all, thank you for your interest
.
1. We have supplement for single and triple in room type so I guess it’s possible to do.
2. Yes, it’s possible to do.
3. Yes, it’s possible to edit it, all the page most created from page builder, so you can it add new section as you wish.
4. You can change it by use custom filter in our tour system.
5. Unfortunately, it’s impossible to do.
6. Unfortunately, we don’t provide support for multi-currency.
7. Yes, you can add as many as you wish.
8. Unfortunately, we don’t have that kind of feature and you must take a look in a plugin support it instead/.
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Hello , Do you support customization? For example I want to change the search option in Tour Marketplace theme instead of destination, date, and advance, make it month with year(no date), airlines, and recreation option? Regards.
Hi,
We don’t provide support for customize code, but you can change the search option as you wish, it’s possible to do with our theme option and not require custom code.
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What are the plugins needed for travel tour them?
Hi,
There’re some free plugins needed such as Google map, Contact form 7. However, the main tour system is created by us and you don’t need extra plugins for that.
Hi, I have a few pre-sale questions.
- Is the enquiry form fully editable and how many fields can you add?
- Is the theme available in Dutch or is it possible to translate everything in Dutch (e.g. using Loco Translate)?
- Are page templates and search forms customizable?
- Are the URLs customizable or is it posible to change them using Permalink Manager?
- Up to how many places can you add to Google Maps and will it show a route or only dots?
- Is it possible to not show the reviews and stars?
- Is it possible to removew sign up/login for customers?
- Is it possible to make the price and booking/enquiry form sticky at the bottom of the screen on mobile when people scroll down a tour page instead of only showing it at the bottom of the page?
Thanks!
Hi,
First of all, thank you for your interest
.
1. The enquiry form editable and you can add as many as fields you want.
2. We don’t have Dutch but you can translate it with loco plugin.
3. Most of pages able to customize and some of pages have an option to change it in theme option like archive page. For the search forms, it’s able to configuration it.
4. We can help you change the slug of tour post and others able to change also.
5. You can add as many as you wish and not beyond google map limit, we have a document for it so you can follow and create your google map.
6. Yes, you can disable reviews and stars.
7. Yes, you can disable sign up/login for customers.
8. Unfortunately, it is a customization. We don’t provide customization, so it’s beyond our support policy.
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Thanks for the quick reply!
Is it possible to use another map maker? Google Maps is limited to 10 places in a route and I need more than that.
Thanks!
Hi,
In this case, you may have to google for another method. We have no clues about that as well :/
FYI, The itinerary that we included in the demo is the embedded code from Google Map directly.
No worries, I’ll search for another method
If I find one, can I replace Google with the new one or does it need some customization to the code?
Hi,
You can replace it with the new one by use shortcodes or embed code in your tour post.
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Any plans to integrate with woocommerce gateways? (soon)
Hi,
First of all, thank you for your interest
.
Unfortunately, we don’t have plan for it now.
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Hello, I have a prepurchase question, I love your theme, its amazing by the way, the only other thing I needed it to so was be a marketplace for vendors to be able to list their own tours and manage their own calendars. Is this possible?
Hi
First of all, Thanks for your interest 
Unfortunately, we don’t have that feature in this theme.
i removed this section, http://prntscr.com/u4a721 but i want to this section now. Please say where is the option for add or remove for tour.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, pre purchase question. When will the new version come out? Alot of other themes are having compatibility issues with wordpress 5.5 update..
Hi,
This theme is compatible with WP5.5. You can use it without issues 
Thanks for your interest by the way 
Well I have the theme installed, but the font looks different on different browsers. What should be done ? here is the link http://www.sharaftravel.in
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
PRE PURCHASE Question
My client runs a tour and tranfers company. I see that your theme takes care of the tours part but I would need to have a form that shows a Pickup and a Destination with a calendar on it. From what I see your theme does not do that, correct?
Would it be compatible with a TAXI plugin from envato for example?
Hi,
First of all, thank you for your interest.
For your question, we’re not sure about it. May it still work but it will go to different post and not stay in our tour post.
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Hello I have a few questions before I decide to buy. I will briefly describe what I intend to do:
My project is a rental portal for vacation homes, hotels, tours etc. It is located in a special niche and should address a certain target group of travelers. I represent the interface between landlord and tenant (similar to Airbnb or booking etc).
On my platform landlords should be able to register for free and for a fee (memberships) and to post their offers. Now I do not want to demand a service fee from the landlord. I would like the guests to be able to make a reservation or booking and, depending on the booking conditions of the landlord, to pay a deposit (which will go to me in trust and will only be paid to the host in a later process). If possible, the guest should pay the balance of the booking at the hotel / accommodation.
So much for my questions:
1. is it possible to present your theme? 2. which additional plugins would be necessary (e.g. woocommerce Memberships …) or is a corresponding membership procedure included?
3. is your theme GDPR – capable / compatible? 4. do you support ical and if so is ical implemented or do I need a separate plugin?
5. When a Guest or Host registers, can they go through the appropriate verification process (upload ID, passport)? if so, can they be declared as verified after the process is complete?
6. Does a registering user receive an activation link or activation code by email before he / she can access his / her profile?
7. Can I install a purchased license on a localhost environment for testing?
8. Possible to update the search results based on map movement?
9. Is there a way to set the maxZoom for a map to cover up the exact address before a customer books?
I have a lot of questions but I want to make sure that your theme is the right one for my project.
Regards Nico
P.S. in which country is your company based?
Hi,
First of all, thank you for your interest
.
1. I think it’s ok if you just need booking tour or simple hotel booking:
- https://demo.goodlayers.com/traveltour/tour/switzerland-7-days-in-zurich-zermatt/ .
- https://demo.goodlayers.com/traveltour/tour/dubai-all-stunning-places/ .
I recommend try our system first: https://demo.goodlayers.com/traveltour/test-the-system/ so you can have more information and you can understand a little how it work in customers side.
2. Our plugin separate with WooCommerce, so you don’t need WooCommerce to run it. Also, it’s mean you only able to use payment gate available: PayPal, Stripe, Authorize, Paymill and if you need more than that, it’s require custom code and it’s big work so you must hiring a freelancer to do it for you.
3. Our theme GDPR compatible.
4. Our theme support ical, please note it only show the booked date in calendar and can’t sync. You don’t need third party plugin to use it.
5. Please note we don’t have vendor feature, so if you divide membership to two type. You must use consider hiring a freelancer to do it and to verification process, it don’t available in our tour system.
6. Unfortunately, that’s kind of feature don’t available in our tour system.
7. Yes, it’s possible.
8. Unfortunately, that’s kind of feature don’t available in our tour system.
9. Yes, it’s possible.
Our team base from Thailand.
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Can I use Mailster/Mandrill with your Theme? Thank you
Hi,
First of all, Thanks for your interest 
We don’t have them built-in with the theme but you can use them as third party plugins.
Hi,
when I try to submit a ticket for Travel Tour in goodlayer support app it’s not possible since this product it’s now available in the Goodlayer app support any more.
Could you please contact Goodlayer in order to get me this fixed?
Thanks in advance
I can confirm that this theme is in the list in our support website. If you logged in via Envato, please check carefully, the item name will start with ‘[verified] Travel Tour…’
If still doesn’t work,
1. Try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE
2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (Hotel Master), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.
If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.
Hi, I need to know where I find the font size to reduce the size. Thank you! https://bit.ly/3kAKCbU
Hi,
All the font settings available in: Goodlayers > Typography and through your screenshot, the jquery UI not come from our theme, if you’re set third party forms from third party plugins, please ask author plugin instead.
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Hi! thanks for your prompt response. is that source within the tourmaster calendar?https://bit.ly/343xGW6 thanks!
Hi,
1. Can you try to disable all other plugins and see if it’s fixed or not?
2. If still not, can you provide your site url?
Thanks!
Hello.
My website is very slow.
Also GTmetrix is not able to read the website and generate a report, i am afraid Google is having the same issue with my website.
I have chatted with my Bluhost support and after some test, the problem was the plugin “Goodlayers Core”. This plugin is blocking GTMetrix. But since this plugin is important, i cannot remove it or replace it.
Anyway what i am worried is the website speed, and i am not sure if this plugin is related with the loading speed.
Thank you
Ardit
hm, I’m pretty sure that our code file doesn’t block GTMetrix.
If you want to increase GTMetrix speed, please check this out: https://goodlayers.ticksy.com/article/15781/
Hi,
First of all, thank you for your interest
.
You can add hotel and tour price but we don’t have transfer price, you can see how it work in our video: https://www.youtube.com/watch?v=HODmbzOT288
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Thank you for the prompt reply, this is a great tutorial video for booking a tour package. Do you have a tutorial to enter rates in the back end for tour packages.
From customer side, they can leave a review from their dashboard : https://www.youtube.com/watch?v=rSwLYNrjpHg&list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73 ( 1:15 )
From admin , they can add review manually from backend.
Cheers! 
thank you for I am not referring to information on how leave a review. but is there a any information on how to ENTER rates for the tour packages in the back end of the system. Meaning how system generates prices once a search is performed Thank you
Hi,
You can see how I setup custom package demo in: https://www.youtube.com/watch?v=obQagPhRQl8 .
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