630 comments found.
Hey There
I just found your Justshoppe theme and i am interested.
I just want to ask if your theme has a product with option features.
I need to upload the product on this file :
https://drive.google.com/file/d/121P_R1qnIS4R580LZyg8YBbIvJqpEbre/view?usp=sharingThanks, Emil
Hi Emil,
Thank you for your interest, and I am working on same feature right now, its coming in next update within a week.
Is it udated for latest woocommerce?
Yes it is, I just updated WC and WP on my staging install and all is good.
Hi Templatation! I am considering to buy this theme. is it theme including “Mobile Responsive”? Because i did not see any introduce this feature. Thanks~
Hi,
Yes, its responsive, you can open the demo on your mobile to confirm.
Hello,
It’s the first time to use Just Shoppe theme, when I’m doing customization for my website, I cannot find some control items like Top bar& Header& Homepage setting.
Please advise me how to solve this problem.
Regards,
Hi,
Thanks for purchasing the theme. Please check this article https://documentation.bolvo.com/justshoppe-wordpress-theme-documentation/main_menu/header.html
After we uploaded the latest version of your theme, we missed to use the zip file that exists on the ressoruces directory since we are moving from version 7.x Now the website is broken, all CSS are not functioning correctly. can you please guide us to fix? even after we revert back to the old version of the theme, the Website is still not functioning properly (note that we don’t have backup)
Hi,
Its hard to suggest this way as I have no idea whats going on on your website, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Form submitted
Hi Templatation! I just bought this theme for the organic food part and it looks awesome. The only problem, once I installed it all, it’s just so so slow… do you have any idea of items I can remove or server settings I have to set.. thanks for your time!
Hello,
Thanks for purchasing the theme. Can you email me templatation@gmail.com with your URL so that I can analyse the reason of being it slow.
I haven’t used this theme in a long time, when I see a new update, I want to use it again. but when entering the purchase code an error appears: Your purchase’s support period has ended. Please extend it to receive automatic updates. -
Hi,
Yes, support expires in 6 months after purchase unless renewed. You can renew it now too by going to Item page. If you dont want to renew, just the automatic updates will not work, you can still download and use the latest version.
Please note this policy is set by Themeforest, and not me. Read more about it here https://themeforest.net/page/item_support_policy
Is it possible to migrate from Justshop to Justshoppe without having to redesign the site?
Hi,
Please note Justshop was originally created in 2013 and web development space has changed alot since then. So I decided to start from scratch instead of updating old one. So to answer your question, sorry but no its not possible because it could become too cumbersome.
Dont worry Justshop will be supported as well and you can just go to wp-admin/appearance/themes to update automatically or you can download full package from Themeforest and find it in /resources folder.
PS: I recommend you start using new theme though, you can just create 1 page per week on test site whenever you get few minutes free. Just my suggestion.
Hope it helps.
Hi Templatation, is the old Justshop theme still supported now? As it seems the menu navigation is broken since Wordpress 5.5. We have tried downloading the latest Justshop theme but it hasn’t fixed it, and it seems it was last updated in Nov 19. Regards, Andy.
Hi,
I also updated my install to latest WP and WC and see no problem in menu. WP 5.5 has a major jquery related change which can break many plugins, I suggest try activating this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ .
Does this Theme include all functions of the elementor builder or does it have limited tools.
Hi,
Thanks for your interest, it includes all Elementor modules(free version) as well as our custom plugin with over 80 custom modules. Please remember theme comes with Money back guarantee so you loose nothing in trying it out 
How to change images in the slider in the header?
Hi,
To edit slider images, please go to wp-admin/revolution slider and choose slider to edit and so on.
Hi, Can you tell me how to update the theme manually? The Envato plugin doesn’t give me an option to update, and your “welcome” page says my support has expired when I enter my purchase code. There should be a way to make my theme 5.0 compatible without having to reinstall the theme? Regards, Martijn
Hi,
Please visit this page https://kb.templatation.com/article/35-how-to-update-the-theme and you can find the link to manually update theme in the last line. But, actually its more important to update the VC for 5.0 compatiblity. So after you update theme, please go to Appearance->install plugins to update VC.
Hello, where can I go in customizing the theme? How to switch to the classic version?
Hi,
Here you can do basic customissation and switch to classic version https://cl.ly/0f7c5e032a58
I just did the latest update and the whole site is now rendered useless? i have over 300 broken links i can’t login to dash and password recovery option not working because link is also broken? Urgent Assistance Required
Hi,
I am not sure if its theme issue. Did you try disabling plugins one by one. If problem still persists, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
I got the message “Your purchase’s support period has ended. Please extend it to receive automatic updates.”. Are you really keeping me from auto updates unless I pay for support?
Hi,
You do not need to purchase support to get updates, you just wont be able to just click update in wp-admin/appearance/themes to get updates. If you dont want to pay for support its ok, you can use https://envato.com/market-plugin/ plugin for easy updates from your wp-admin.
Using this plugin it says “Justshop Version 8.31”. Is this the current one because there is no update option? Your changelog says v8.9 should be current.. and v8.31 doesn’t even exist there..? Please advise
Hi,
As you might be already aware I did not code that plugin so not sure whats wrong with it. The latest version is 8.9. I advice to try manual method of updating as detailed here https://kb.templatation.com/article/38-how-to-update-theme-manually
Thought it might still be the troubles from your testing some months ago: https://themeforest.net/item/justshop-cake-wordpress-theme/4747148/comments?page=30&filter=all#comment_19725632
Why would Envato Market make up a Version 7.31 of your theme?
I’ll let the plugin author know there’s a problem then.
Hi,
That testing you are referring is done and now things working fine, you only need to update manually once, after it will work like it works for others. I guess you currently have the theme version that had versioning issue that I fixed few months ago. So please update manually just once. Its just as easy as uploading a folder via FTP thats it.
I had updated manually to Version 8.6 in December, that did not help. Have now updated to 8.9 manually again and will check for Envato Market to catch up after your next update.
Ok, thanks.
So is V10 like a seperate theme? Looks to me like I have to repeat the process of settings and styling of the theme? Is there no way to update justshop? I don’t want to repeat the child theme customiziation again, my client surely doesn’t want to pay for that again..
Hi,
You are not forced to pay again, you already own the theme, both old and new version. You also do not need to rework on existing website. Justshop is/will be supported as well and will be inside the resources folder in main download package(for manual updates) or just go to appearance/themes if auto update is on.
So from now on Justshop can only be updated manually via themeforest download and ENvato Market doesn’t work any more? How does my client have access to his theme license then since it’s bought from my account?
Is JustShop (the old theme inside the resources folder in main download package) compatible with WP5 and VCPB?
The original Justshop theme was built in 2013, in last few years WP and web development evolved alot, thats why the theme needed a major update. I changed name just because of customers like you, so that you dont have to rework on sites already done. Others just delete the theme and move away, but I chose this path, so that I can add value and still make sales to keep working on theme. Hope you understand.
Ofcourse Justshop is compatible with Latest WP, WC and VC(now WPbakery page builder).
I’ve experienced this with other themes and some of them wrote an internal converter – wouldn’t that be an option?
Is there no more documentation for justshop? Do I just delete the files on the server in themes/justshop and upload resources/justshop to update?
Hi,
The converter is possible but not worth the efforts because the original Justshop had only few pages, that one can duplicate easily in new Justshoppe within a day with new Elementor page builder, if he wants to.
Why do you need docs of old version, you already have website live.
Yes, manual update as you mentioned is the option, other option is to pay for support and just click update link in appearance/themes to autoupdate.
Are you really sure my years of updates and support for the theme does not worth your $20ish support renewal charge. I am pretty sure you are also not providing your client a lifetime free maintenance of their website.
Docs would be needed for editing the website and Justshop update instructions.
Theme updates were included in the license when I bought the theme as far as I know. This is not about not wanting to support your work – if I need help using the theme I’m more than happy to pay for support. I don’t see the point of paying “a support fee” to receive updates if I already payed for them via license purchase.
I never said you need to pay fee to receive updates. Are you facing any issues that you think needs to be taken care of by updating theme ? Let me know.
Here is the link to Documentation of Old version of Justshop https://templatation.gitbooks.io/just-shop-theme-documentation/content/
The Justshop docs say “Updating the theme is very easy. To update theme, you can use this Envato Market plugin.”
How do I do that then? I only see “Justshoppe” via Envato Market plugin.
You forcefully asked for old version docs link, so that I sent, that doc is not updated. As the theme is now renamed to Justshoppe, so thats why you will get using Envato Market plugin. You can manually update like I told you many times before, or if you want I can refund your purchase.
Thank you for your offer, refund is not possible as we can’t simply stop using the theme. I had no idea you did not update the Justshop documentation – why would you not? It’s not my fault you started making two themes in one. At least keep a seperate changelog for Justshop so I can see if a new version has come out without downloading everything. Thank you
Ok, I will write in changelog on bottom of main TF list page, if I update Justshop in that particular update.
Is there a possibility to start with a trial license? This is because we previously purchased themes that ultimately did not meet our expectations.
It seems you already purchased it. Please keep in mind all our theme comes with Money back guarantee, so feel free to try it and let me know if you have any question.
Can you please tell me what is the lates version of Justshop? (I have 8.2) I also keep getting the plugin update notification for the “WPBakery Visual Composer” How do I fix that? Thanx you
Hi,
The latest version is 8.2 . The VC plugin is external plugin and they do so to trigger more sales to their plugin. I do not control that plugin. You can try https://snippets.khromov.se/stop-visual-composer-activation-nag/ or https://gist.github.com/ibndawood/82ca09653363ca1bf147b52527816d5a to see if it works.
Oh I realised that you meant the update notice, so the best solution is to update it. Getting its latest version is simple. Go to Plugins, deactivate/delete the VC plugin. Then go to Appearance -> Install plugins and install it again, it will fetch the latest version then. This procedure is safe only for VC plugin and not for all other plugins.
I’ve found and deleted @import url(//fonts.googleapis.com… from the theme’s style.css to comply with gdpr. But that will be back with the next theme update. How can I deatctivate the connection to the google servers for good?
Hi,
I will release update for solution of this issue.
perfect, thx
My website is running on Version 7.65. Your changelog says 7.63 and then 7.7 as the newest one. What’s going on?
Hi, Apologies for confusion, the v7.65 was very minor update so I removed it from changelog. Newest version is 7.7. You can update, Here are the instructions to update the theme http://kb.templatation.com/article/35-how-to-update-the-theme
In step 2) there is no orange bar for me. It just says Justshop Version 7.65, with no update available.
Hi,
Please note I do not control that plugin, It depends on Envato API, may be some temp glitch. You can wait and try again in few days, or can do Manual update. Here are the instructions to update the theme manually https://kb.templatation.com/article/38-how-to-update-theme-manually
Now the website wants me to update to V 8.1, your changelog says V 7.7 is the current one. What’s going on here? Can you please add V 8 and 8.1 to the changelog? Thank you.
Ah wait you’re saying envato is false, there is no V8 and 8.1, if I update manually I get V 7.7
Hi,
I agree and apologise for the issues you have been facing. Actually I am working on/testing/implementing a system for automatic updates for theme, thats why it all happened. The good news is all appears fine now. I just released a v8.2 which sorts GDPR issue, so just update to 8.2 and use this plugin https://wordpress.org/plugins/selfhost-google-fonts/ , as you can verify here http://justshopwp.templatation.com/justshopwide/ in console, no connection to google servers.
thx mate
Hello, I currently have v 6.4 setup (with JustShop Child installed). What is the best / easiest way to update to latest version WITHOUT losing any current settings and layout? Please advise and thanks again!
Hi,
As you have used child theme, its safe to update. But still I suggest trying on staging site first, if your host doesnt provide 1-click staging site, you can try https://wordpress.org/plugins/wp-staging/
Thanks, but what is the preferred method? Just overwrite the theme files? Or is there another way?
Yes, keep a backup and overwrite the theme files. Thats how it works. Here are the instructions to update the theme http://kb.templatation.com/article/35-how-to-update-the-theme
How do I update WPBakery Visual Composer which came with your theme? I can’t find anything in the documentation…
Hi,
Please contact me from here http://templatation.com/support/ and I will help.
I did, just add it to the documentation pls
After the update it says: “Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.” When I do so it says “Design Options could not be saved. Error: error evaluating function `darken`: a.toHSL is not a function”. What to do?
The problem could be that VC released update just after I emailed you the instructions. Please repeat the instructions I emailed as I just updated VC version on my server.
No, same error: Design Options could not be saved. Error: error evaluating function `darken`: a.toHSL is not a function. I think they are serious about a.toHSL not beeing a function. Next steps?
hello?
sorry for delay in replying. Please contact me with full details from here http://templatation.com/support/ including URL and wp-admin(if possible).
