670 comments found.
Hi,
You have provided the help for wp-rocket for speed up the theme. Can you please provide the help for “Light Speed Cache” plugin help for speed up the website
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Hello, I can add URNA, thePUCA theme function would be the cart: https://cutt.ly/YfI8DDM equal to that.
Paste some kind of CSS code, etc? I find that shopping cart function very interesting.
And another question: URNA template, “Pet”: https://elementor.urnawp.com/pet/
Can I insert it in PUCA theme?
I am undecided on what to buy, Thank you
Hello juliolevi,
Thank you for your interest in our theme.
1. https://cutt.ly/YfI8DDM => This photo you send has nothing to do with the cart.
2. Urna template pet only supports the Urna theme that does not support the Puca theme
Sorry, this cart : https://cutt.ly/2fOdUp7 is possible work for Urna theme ?
Thanks
Unfortunately, it is not adding a feature to the mini cart positions of the Puca theme to the Urna theme.
Thanks for answering, in Puca theme, can I make the sticky cart for desktop version easy?
The Puca theme supports the following cart types. It is included in the options in the theme options:
https://youtu.be/XC7dg2qV5JoIs it send push notification, like registration mail,order history ,or order update?
Hello rabby0168,
The WooCommerce plugin will only support the following mail notifications: http://prntscr.com/ugr1wkCan we disable your filters completely as they are too slow?
Yes, you can disable it
It is compatible with WPML Multilanguage?
Yes, It is compatible
Hi, I would like to purchase your theme, but I wanted to know if it has WCFM Multi Vendor Plugin included. When you say all-in-1, does it mean the plugins are included as well or do I have to purchase those separately? Can I buy this theme and get the website up and running or I require purchasing other plugins?
Hello,
Thank you for your interest in our theme.
With Multivendor plugins, we can only provide the free version: https://wordpress.org/plugins/wc-multivendor-marketplace/
If you want to use the Pro version, you have to purchase it separately
Hi, I need to set a minimum purchase total for each Store and different shipping costs for each Store. Do you have some suggestion for your theme? Some WooCommerce plugins can do that but I don’t understand how your theme wrap products into stores. So the “store” is not an element recognized from WooCommerce, right?
Thanks so much!
Hi, Sorry, it doesn’t seem like I understand your problem. If the problem is difficult, please contact a DEV near you. That will help your other problems get solved quickly.
urna core lastest update just broke my site now, fix this ASAP
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Hello, I am having this error, I have reinstalled theme still having the problem, can you help pls “urna/functions.php on line 525”
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please ansswer i have 2 days i request :/ for help :/ Ticket tracking ID: QHL-GRA-J3XN
any answer please ?!
Hello, we have a few “National Day Vietnam” holidays. Therefore, support is delayed. Your ticket has been answered, please check again
please dont go offline & happ National day of Vietnam 
please answer again
Hi, Your ticket has been answered.
so sad answer :/
We have supported that issue. Please check the ticket again
thanks alot ” HIGH Recommended TO ALL ” BUY FROM THEMBAY TEAM
If you like our theme and our support, you can rate 5 stars here: https://themeforest.net/downloads
Thank you very much.
Have a good day
You can follow this video: https://www.youtube.com/watch?v=9_0bsEuMR4I
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Hello This error came out and I cannot open the dashboard and website in any way. Is this error a theme? if so how can i solve?
Notice: Array to string conversion in /home/rkypoliu/public_html/wp-content/themes/urna/functions.php on line 525
Warning: require_once(/home/rkypoliu/public_html/wp-content/themes/urna/inc/skins/Array/functions.php): failed to open stream: No such file or directory in /home/rkypoliu/public_html/wp-content/themes/urna/functions.php on line 525
Fatal error: require_once(): Failed opening required ’/home/rkypoliu/public_html/wp-content/themes/urna/inc/skins/Array/functions.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in /home/rkypoliu/public_html/wp-content/themes/urna/functions.php on line 525
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Is elementor-pro is included with this theme?
Sorry, it’s not included. We only include the free version and compatible with the pro version
HI, Can i use Technology 01 theme for WCFM multivendor?
Yes, you can
But i can only see ONLY Dokan in theme options. Kindly help me to activate WCFM
Import sample data of Technology 01, then install Dokan plugin and continue using it
But i need WCFM, not Dokan plugin
Sorry, Import sample data of Technology 01, then install WCFM plugin and continue using it
Hi Team,
Thanks for your support. I need 1 more help. Please support.
When i click on mini cart after popup if i click on remove item from cart then i am getting error and product is not removing. can you please resolve this.
https://prnt.sc/u7abqhThanks
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
But my support is expired. I need only this help that’s why i am put here.
Here I can only support basics. With complicated matters as above, you need to submit a ticket
HI… I am using your theme after update i am facing a problem. When i open my website on mobile and click on menu then nothing happend instead of open menu. Can you please provide the suggestion how can i resolve that. https://www.theonlinekart.com/
Hello,
I check the website you can still click on the mobile menu: https://youtu.be/sYWKqljE5jIThanks for the updated. I also want to know that if i want to change round box to squire then how can i do that. Find the screenshot. https://prnt.sc/u608l6
Hi, You can configure it here: https://prnt.sc/u61g85
Thanks for your support… but with this update change will be on shop page but i wan to change in
product page (https://www.theonlinekart.com/product/american-tourister-wheel-duffle-trolley/)
as look like shop page. (https://www.theonlinekart.com/shop/)
Sorry, you can fix it with the CSS:
.single-product .image-mains span.onsale .saled, .single-product .image-mains span.onsale .featured {
border-radius: 0;
-webkit-border-radius: 0;
-moz-border-radius: 0;
-ms-border-radius: 0;
-o-border-radius: 0;
line-height: 24px!important;
}
Thanks a lot….
Hi… I need your suggestion. I want to ask customer location before entering the website. If I am delivering there then he can see the product else he get a massage that we are not delivering your location. How can I do that. Can you please suggest
Hello,
Sorry I don’t understand. Customer’s location upon delivery? I don’t know any plugin that can do this.
No,,, my mean is when customer enter in to my website then a popup show for “enter your delivery location” if my website deliver their then he can enter my website and purchase the product if he enter undelivered area he get the error massage
Hi,
I understand you. Customer location is not supported with delivery. Sorry I don’t know any plugin that can do the above.
I bought the urna theme and despite the server i have and wp rocket the theme is very slow. please find me a solution
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How to fix serve scaled image error? this theme is causing problem & Ajax search not working properly
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Hello .. The theme is very great ! But i have one issue with your theme on my elementor [ Nav Menu ] i use it to add menu drop menu i set with it all the icon on the menu but it didn’t show why is there a reslove for this issue or use other builder have more tools to make this works . Thank you
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Our Support Team will help you.
