165 comments found.
Hey guys, when I add more links in the main navigation bar. It doesn’t get responsive or get centred but it drags everywhere. So how can I fix it? or is it possible to have another navigation bar like vertical navigation in the side opener?? ticket id #69574 please respond
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Agent has been informed, your request will be answered as soon as possible.
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yes thanks. can you please inform one of your agent for #69843
69844 and #69845 too !!! thanks
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Please be patient, your requests will be answered as soon as possible.
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Nice layout and design but absolutely no support. I have been unable to import the demo site. I have sent 2 requests but no response.
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Please provide your request url so we can check the status.
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I have also shared my WP login details
Hi again,
Please provide your request url, and not your site url so we can check the status.
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Hi I was able to import the demo. Problem solved…thanks
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We’re glad you could manage!
If there’s anything else, feel free to write in.
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How to edit the copyright 2020 qudethemes.on the left side area I am not seeing the widget for editing
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Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Hey from where I can change the website typography. I added Poppins in google fonts and tried to change the headings for Poppins but the font is not showing in the menu. How can I change it? ticket id #69259
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Hey, i imported the demo theme content but its getting stuck in 98%. I waited more than a hour. But it’s still freezing at 98%. Any solutions?
Hi there,
Please see this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-If you need further assistance, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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Hey, I purchased the theme today with 6 months customer support additionally, and I had no idea about importing the demo content and tried to submit a request in your website but it shows invalid purchase code. What the hell?? Please reply as soon as possible
Hi there,
Please see this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Hey i submitted a ticket yesterday but still didn’t get any help.
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Please provide your request ID here so we can check the status.
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Hey its #69050
Please help
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Agent has been informed, your request will be answered as soon as possible.
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MY GOD! Borgholm drips elegance. This is exactly what I want. I’ll just finish my copywriting and you can expect an order. Just wen I thought WP we’re getting tired, you pull this puppy out of the bag. AWESOME WORK GUYS
Hi there,
Thank you, we’re glad you like our theme! 
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Hi please see my ticket # 66568 about how I can have the beautiful menu on my website. thanks
Hi there,
Thanks for writing in!
Please note that our support response time is within 24h and you will for sure get an answer as soon as possible.
Anyway you will find the option to assign the menu in Appearance > Menus
As well as within our Borgholm Core Options > Header
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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hi.. for some reason the header with my logo and the menu icon on the right, are not showing up… Can you please help me out?
Hi there,
Once we check we do see that your request has been assigned and you will for sure get an answer as soon as possible.
Also please note that our average response time is around 24 hours. Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
Thank you for your patience.
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Hello! How do I import the revolution slider with content. I don’t see any content when i open them?
Hi there,
If you are missing the sliders please read our article about it here
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Thanks but it’s not layer slider – it’s revolution slider. I wrote to your support now!
Hi there,
Yes, on the link we have provided there are both tutorials for Rev and Layer slider. You can check it here.
Anyway if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, I would like to know if I can change the color of the text and the other elements. Is it possible to show the feautered picture on the blog in home page? In the end, I would like to know if there i can set the effect that is in the theme presentation, the edited text “your stunning digital website. Thank you
Hi there,
Thanks for taking an interest!
You can for sure change the color and text of the elements. If you have blog list the featured images will be shown in the list.
And as for the effect, could you please explain a bit more which effect you are referring to so we can be sure.
Thanks.
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I bought this theme excited for elementor support. Sadly if you need to change something in a page you’ve to rebuild it from scratch because page content is in a single unique text widget! From my point of view it is useless and it doesn’t really support elementor. I wrote the support but didn’t receive a reply. I’ll wait another day and then I’ll ask for a refund.
Hi there,
Thanks for writing in!
Please note that our usual response time is within 24h and once we check we do see that your request has been handled so if you need any further assistance please keep the conversation with our support team.
Thanks.
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Yes, the theme seems to perform nicely, there was an issue with demo import and they fixed it. Thanks!
Hi there,
Glad we could help!
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Congratulations! Great Work and Design. Just installed the theme and love it. By chance can you advise what font you used for the logo? Cheers
Hi there,
Thank you for your kind words, we are glad you enjoy using the theme.
The logo has the Cormorant,serif font.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, another question. How do we re-create the very top header icons and wording like you have it in your demo (Marketing Agency) I need the social media icons on the right. Also I can not figure out how to have the menu to show up and the search icon to show up on the very right of the main menu. Thanks. It would’ve been great to have a one click demo import.
sorry one more question, how do I change the default font?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Congratulations!
Amazing Work, Good Luck With Sale 
Hi there,
Thanks a lot! We are glad you like it.
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Incredible work! Good luck with sales!
Hi there,
Thank you for your kind words, we’re glad you like it!
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Nice work! Good luck!
Hi there,
Thanks a lot!
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Looks great! I know it says the theme is compatible with Elementor, but is the demo actually built with Elementor? Also, can I use my Elementor Pro licence to build Headers, Footers etc?
Hi there,
Thanks for taking an interest!
The demo is built with regular Elementor version which is more than enough to achieve anything you do see on our demo page. As for the Elementor Pro, it can be used, however you should know that within our theme we do have our own options for Header and Footer that we recommend you to use.
Do let us know if you have any additional questions anytime.
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looks PERFECT!
Hi there,
Thank you very much!
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Great theme, GLWS
Hi there,
Thank you very much, we are glad you like it!
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Another request for WPBakery…
Hi there,
Thanks for taking an interest!
Well, the theme can be used with WPBakery as well.
Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. Do note that WPBakery is not included within our theme and we do not have an import method for WPBakery, meaning you will need to build your content on your side.
Do let us know if you have any additional questions.
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Hello, I see that Elementor is the default editor. We’d like to use WPBakery, do you have an import file that would work with WPBakery? We’d like the initial website to look like your demos, but using WPBakery . Thanks
Hi there,
Thanks for writing in!
Well, the theme can be used with WPBakery as well.
Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. Do note that WPBakery is not included within our theme and we do not have an import method for WPBakery, meaning you will need to build your content on your side.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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