Hello,

I’m sorry about your problems with MyHome. Please send us (support@tangibledesign.net) wp-admin + ftp access. We will check this issue and help you solve it.

Regards,

Tangible Design

Hello,

Thank you for your comment. The only way to make website multilingual (more than 1 language in the same time) is using extra paid WPML plugin – https://myhometheme.zendesk.com/hc/en-us/articles/115001345673-WPML-How-to-use-multiple-languages-in-the-same-time-

If you wish just to translate to other language we guarantee 100% of website can be translated. You can translate custom fields / create new etc. Here is more information about translation: https://myhometheme.zendesk.com/hc/en-us/articles/115001343314-How-to-translate-MyHome-

Please do not hesitate to contact us.

Regards,

TangibleDesign

Hello,

Thank you for your question. Unfortunately we do not have this option, however it will be easy to add external plugin shortcode via /wp-admin/ Panel. Please visit: MyHome Panel > Property Page > Shortcode

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hello,

Thank you for your comment. Unfortunately it is not possible in the MyHome, but please consider it is not the best decision to add this social buttons on the property cards. Visitors will not click it and it will impact website readability.

You can check AIDA model – https://en.wikipedia.org/wiki/AIDA_(marketing) you will see that that clicking (“Action”) is usually last step of funnel. Card just bring “Awareness” about listing. It is really hard to convince people to share it if they do not know anything about property. It is why the best place to place this buttons is “property page” because they already have (Interest / Desire).

Please do not hesitate to contact us.

Regards,

TangibleDesign

Hello,

Thank you for your question. The only option to integrate MyHome with MLS is using IDX Broker services. It is extra paid monthly. Here is full article how it works: https://www.youtube.com/watch?v=92sXWVxRr0g

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hello,

Thank you for your comment. This option is not available in the theme, but you can search for some kind of “Restrict Content Plugin” – https://wordpress.org/plugins/search/restrict+content/ Please consider this kind of 3rd party plugin can have some limitations.

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hello,

Thank you for your comment. It is possible to translate MyHome via WPML this way: https://myhometheme.zendesk.com/hc/en-us/articles/115001345673-WPML-How-to-use-multiple-languages-in-the-same-time-

If you have any problem with it, please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem.

Please also send us purchase codeso we can provide support services ( https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- ). Thank you for your understanding.

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hello,

Please send us wp-admin + ftp access (support@tangibledesign.net). we will check this issue and help you solve it.

Regards,

Tangible Design

Hello,

Please send us access (support@tangibledesign.net) to wp-admin (and IDX Broker credentials IF MyHome isn’t set as your developer).

We will check this and help you solve the problem.

Regards,

Tangible Design

Hello,

Please send us (support@tangibledesign.net) wp-admin + ftp (or cPanel if available) access and we will check what went wrong.

Regards,

Tangible Design

I think I found a problem. I downloaded the translation for Polish from your website. Unfortunately, there are no such phrases to translate in those files. Now I checked the .pot file in peodit with the theme and there are these phrases. So now the question, I have to do the translation manually from the beginning? Or can I somehow use your translation files with .po and add somewhere new translation with .pot with missing texts ? Without taking the risk that it will disappear after the update.

Ok, problem out of date I’ve updated .po files from .pot file and added missing translations

That’s great

Hello,

Thank you for your email. Maybe you use some kind of 3rd party plugin related to image optimization or cache system that breaks it? I am sure it will be easy to find out what creates this conflict.

Can you please send us your WordPress link and admin login and password via support@tangibledesign.net – one of our developers will check it and make sure it works correctly.

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

the problem was in the Smush plugin. I already solved it, Thanks!

Hello,

Thank you for your question. Yes you can hide profiles via /wp-admin/ > MyHome Theme > Single Property Page via options – Display “User Profile” / Display “Agency Profile”

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hi thanks! Yes. I would like to post properties my self. I don’t want agent or anyone to post.

Hello,

Thank you for your comment. You can modify the design via drag-and-drop – https://www.youtube.com/watch?v=pMyayA-SwXc&feature=emb_title

You can test our product /wp-admin/ for free before purchase if you register for private demo here: https://myhometheme.net/try-it-free/

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hi… Your code is superior to other themes and it’s snappy. I tested the private demo. However The design is still horrendous ??? lol, I can drag and drop all day. What are the options as to REALLY mod the design up to today standards? It basically needs a complete redesign.

Can’t even change font size ;/ Also, the gallery disappeared on property page and it doesn’t come back even after a full reset.

Hello,

Thank you for your feedback. All Themeforest.net themes are unique in terms of design and functionality. It is really hard to compare 2 different products done by 2 different authors.

If you have any problem with our demo please contact our support team via support@tangibledesign.net . Probably you changed the Gallery to “Full Width Slider” and it need to be added again in the /wp-admin/ >> MyHome Panel >> Single Property Page.

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hello,

Thank you for your question. Currently MyHome do not support recurrent payments (e.g one per month). I am sorry. We also do not plan to add it in the next 3 months.

I hope we can help with anything else. Please do not hesitate to contact us.

Regards,

TangibleDesign

Hello,

Thank you for your question. It is possible to make theme multilingual via WPML plugin. Here is article how to configure it – https://myhometheme.zendesk.com/hc/en-us/articles/115001345673-WPML-How-to-use-multiple-languages-in-the-same-time-

WPML Multilingual CMS plugin cost $79 (+$59 Account renewal per year) – https://wpml.org/purchase/ and have 30 days money-back guarantee. It is possible to use this plugin with MyHome ($29 option is for simple blogs only).

Our demo works very fast – you can test it here: https://myhometheme.net/main/ via e.g. “page load time chrome extension” and you will see our product is loading faster than competitors.

Please do not hesitate to contact us in case of any question / problems.

Regards,

TangibleDesign

Hello,

Thank you for your question. Yes you can hide user email / phone on the single property page here: MyHome Theme > Property options > Single property Page > Display “User Profile” . You can test our product for free before purchase here: https://myhometheme.net/try-it-free/

Please do not hesitate to contact us.

Regards,

TangibleDesign

I understand, but in the case that only one agency can upload properties, is there a way to upload the property owner’s data, so that when there is someone interested, the agency can look up the owner’s contact information in the system?

Hello,

It will require php customization. First please create new property fields e.g. “Owner Name” / “Owner Phone”, then you can hide it via php for not logged in users this way: https://myhometheme.zendesk.com/hc/en-us/articles/360006693913-PHP-Customization-How-to-hide-property-field-

It is also possible to display it only this way for some user roles (e.g. Administrator).

Please do not hesitate to contact us. We are here to help.

Regards,

TangibleDesign

Hello,

I am very sorry for the problem. Can you please send us WordPress link and admin login / password to support@tangibledesign.net ? One of our developers will check it tomorrow morning (EU time) and help you. Thank you for your patience. We will help you and explain what was creating a problem.

Regards,

TangibleDesign

Hello,

You don’t have to activate it. You will receive updates for this plugin with MyHome Theme updates.

MyHome includes bunch of premium plugins. We have developer licenses for them so everything is legal. Most of themes available on ThemeForest work this way.

You might deactivate this plugin if you don’t use it. It’s not required for MyHome Theme, just optional.

Regards,

Tangible Design

Hello,

Please send us wp-admin + ftp access (support@tangibledesign.net). We will check this issue and help you solve it.

Regards,

Tangible Design